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What the West Gets Wrong About China
Globalization SpotlightThree fundamental misconceptions -
The Ordinary Heroes of the Taj
Organizational culture Magazine ArticleHow an Indian hotel chain’s organizational culture nurtured employees who were willing to risk their lives to save their guests -
The Strategic Challenges of Decoupling
Globalization SpotlightNavigating your company’s future in China -
China + India: The Power of Two
Business history Magazine ArticleChina and India, ancient allies and modern competitors, are rebuilding economic ties after almost five decades. Consequently, multinational companies face the most challenging—and potentially rewarding—business landscape ever. -
Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
Decision making and problem solving Magazine ArticleYour organization can become more decisive—and can implement strategy more quickly—if you know where the bottlenecks are and who’s empowered to break through them. -
Unlocking the Wealth in Rural Markets
Emerging markets Magazine ArticleHow the most successful companies are finding and serving India’s hard-to-reach customers -
China is Shopping Less, But Buying More
Marketing Digital ArticleThe Chinese shopper is finally becoming more like her counterpart in the rest of the world — at least, in some ways. Our recent research suggests that people in China are making fewer visits to stores and are spending more on each shopping trip. For instance, in 2010, Chinese shoppers went to a store every […] -
China’s Untapped Second Cities
Strategy Digital ArticleMost companies serving the Chinese market have focused on the top-tier cities in China, where much of the country’s economic progress has been concentrated. With annual growth rates of Browse the entire HBR List.Listen to the podcast.Take the poll. about 10%, cities such as Shanghai, Beijing, Guangzhou, and Tianjin are home to just over 6% […] -
How One Law Measurably Lifted the Status of Women in India
Gender Digital ArticleThe visibility of female leaders makes a difference. -
What Working for a Japanese Company Taught Me
Managing people Magazine ArticleBack in the late 1970s, as a consultant to several Japanese computer giants, I read everything I could about Japanese business. It was all very interesting—interesting, but not particularly useful. When I became a line manager in 1981, I realized how little of what I’d read had any practical value. I couldn’t control interest rates, […] -
Telemedicine Can Cut Health Care Costs by 90%
Health and behavioral science Digital ArticleIf you’ve not yet heard of telemedicine or think that it’s not a great way to deliver quality health care, you may want to read this. Telemedicine, made possible by the availability of mobile networks, is revolutionizing health care. But not in the U.S. You have to look to India, where telemedicine is already widely […] -
A Visa for Transformation
Change management Digital ArticleIt’s time India’s IT companies read the writing on the wall, and reinvented themselves. -
India’s Secret to Low-Cost Health Care
Health and behavioral science Digital ArticleThe U.S. could learn a thing or two from health care delivery in India. -
With Innovation, You Don't Get Points for Difficulty
Innovation & Leadership Digital ArticleSomeone in India recently asked me what I thought about an innovation strategy featuring a heavy dose of "imitation." My response was, "Innovation isn't... -
India’s $15 Billion “Poison Pill”
Management Digital ArticlePoison Pills are mechanisms used in the corporate world to pre-empt certain actions such as hostile takeovers. The Indian government has given a new twist to the concept by making it a part of the national agenda. The Finance Minister, while presenting the budget for 2008-09 proposed a loan waiver of US $15 million (INR […] -
The Coming of the New Organization
Finance and investing Magazine ArticleThe typical large business 20 years hence will have fewer than half the levels of management of its counterpart today, and no more than a third the managers. In its structure, and in its management problems and concerns, it will bear little resemblance to the typical manufacturing company, circa 1950, which our textbooks still consider […] -
Innovate at Your Own Risk: Deborah Wince-Smith on Competitiveness
Emerging markets Magazine ArticleThe U.S. may be the world’s leading innovator, but it won’t be for long if investors, regulators, and the legal establishment continue to penalize companies for risk taking, says Deborah Wince-Smith, president of the Council on Competitiveness. Recently, the council’s National Innovation Initiative, a leadership network of CEOs and university presidents, released a report in […] -
Hire a Great Chinese Engineer by Impressing His Girlfriend’s Mom
Entrepreneurship Digital ArticlePolicies enacted a generation ago are creating recruiting challenges for start-ups. -
China’s Exchange Rate Policy: What’s Really Going On
Economics Digital ArticleExecutives the world over have been complaining about a sense of déjà vu after the Chinese government recently announced that it would allow the renminbi’s value to, once again, fluctuate. By July 1, 2010, the currency had risen to 6.7810 to the U.S. dollar — the highest level since it started trading in 2005. (The […] -
Where Will We Find Tomorrow’s Leaders?
Emerging markets Magazine ArticleWe might not recognize the leaders we really need because of who they are, where they’re from, or how they behave.
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Walking the Path of Expansion: MiracleFeet's Journey toward a Global Footprint
Management Case Study8.95View Details MiracleFeet, a US-based non-profit, improves access to high-quality treatment of clubfoot in low-income countries, typically in partnership with public... -
Eataly: Reimagining the Grocery Store
Sales & Marketing Tool25.00View Details Within a few years of its operations, the Italian-based supermarket Eataly created a lot of buzz and excitement among consumers and media. Eataly's initial... -
The Rise and Fall of Nokia
Strategy & Execution Case Study8.95View Details In 2013, Nokia sold its Device and Services business to Microsoft for €5.4 billion. For decades Nokia had led the telecommunications (telecom) industry... -
Automation at Haidilao
Leadership & Managing People Case Study8.95View Details -
STAR 2003
Organizational Development Case Study8.95View Details A shift in strategy from broadcasting standardized programs throughout its footprint to localized programming necessitates a review of STAR's organizational... -
Takeda Pharmaceutical Company Limited (B), Japanese Version
Strategy & Execution Case Study5.00View Details This case is a follow up to HBS Case No. 721-373, Takeda Pharmaceutical Company Limited (A). Following the events of the previous case, Takeda reached... -
What Went Wrong with Boeing's 737 Max?
Leadership & Managing People Case Study8.95View Details This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346... -
Nintendo Switch: Shifting from Market-Competing to Market-Creating Strategy
Strategy & Execution Case Study8.95View Details Nintendo languished in last place during the console wars of the early 2000s, with game industry analysts suggesting that the Kyoto-based firm exit the... -
Lincoln Electric: Venturing Abroad, Japanese Version
Strategy & Execution Case Study8.95View Details Lincoln Electric, a 100-year-old manufacturer of welding equipment and consumables based in Cleveland, Ohio, motivates its U.S. employees through a culture... -
Reimagining Hindustan Unilever (A)
Management Case Study8.95View Details In the fall of 2019, the CEO and MD of Hindustan Unilever (HUL), India's largest fast-moving consumer goods (FMCG) firm, is wondering what to do about... -
Women@Work: Soo Jin (B), Chinese Version
Leadership & Managing People Case Study5.00View Details Set in 2019, this case illustrates a design thinking intervention programme carried out at the Elite's Smile Specialized Medical Complex in the city of... -
Roche: ESG and Access to Healthcare
Management Case Study8.95View Details In May 2022, Roche Group, one of the largest healthcare companies in the world, hosted its first ESG investor event focused exclusively on its efforts... -
Global Sourcing at Nike
Leadership & Managing People Case Study8.95View Details This case explores the evolution of Nike's global product sourcing strategy, in particular ongoing efforts to improve working conditions at its suppliers'... -
The Accidental Statesman: General Petraeus and the City of Mosul, Iraq
Technology & Operations Case Study8.95View Details This case (1834.0 and related epilogue 1834.1 and abridged case 1834.3) tells the story of Major General David Petraeus and the US Army's 101st Airborne... -
Kaspi.kz IPO
Finance & Accounting Case Study8.95View Details This case follows Kaspi.kz, a private equity (Baring Vostok) co-owned retail bank in Central Asia that evolved into a fintech, payments and e-commerce... -
Building Uzbekistan's Capital Market
Finance & Accounting Case Study8.95View Details In December 2019, Atabek Nazirov, head of Uzbekistan's capital market regulatory agency, prepared the release of Uzbekistan's capital market strategy.... -
Yildiz Holding's Corporate Strategy: Managing Diversification for Growth
Strategy & Execution Case Study8.95View Details The case opens in May 2018 with Nurtac Ziyal Afridi, chief strategy and growth officer of Yildiz Holding, a Turkish conglomerate, reflecting on the group's... -
Inclusion and Diversity at Mars Petcare
Management Case Study8.95View Details In 2018, Erica Coletta became Mars Petcare's Chief Human Resources Officer, and immediately found herself dealing with high-stakes inclusion and diversity... -
Net Zero to Net Hero - Can We Gross It? Part 2
Management Case Study5.00View Details NET ZERO TO NET HERO - CAN WE GROSS IT? is a two-part case that highlights the pressing need for businesses to move towards sustainable practices. This... -
LEGO® Products: Building Customer Communities Through Technology
Sales & Marketing Case Study8.95View Details This case takes students through the evolution of LEGO's business model from a traditional product-centric "make and sell" model to a more customer-centric...
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What the West Gets Wrong About China
Globalization SpotlightThree fundamental misconceptions -
The Ordinary Heroes of the Taj
Organizational culture Magazine ArticleHow an Indian hotel chain’s organizational culture nurtured employees who were willing to risk their lives to save their guests -
The Strategic Challenges of Decoupling
Globalization SpotlightNavigating your company’s future in China -
China + India: The Power of Two
Business history Magazine ArticleChina and India, ancient allies and modern competitors, are rebuilding economic ties after almost five decades. Consequently, multinational companies face the most challenging—and potentially rewarding—business landscape ever. -
Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
Decision making and problem solving Magazine ArticleYour organization can become more decisive—and can implement strategy more quickly—if you know where the bottlenecks are and who’s empowered to break through them. -
Walking the Path of Expansion: MiracleFeet's Journey toward a Global Footprint
Management Case Study8.95View Details MiracleFeet, a US-based non-profit, improves access to high-quality treatment of clubfoot in low-income countries, typically in partnership with public... -
Unlocking the Wealth in Rural Markets
Emerging markets Magazine ArticleHow the most successful companies are finding and serving India’s hard-to-reach customers -
Balanced Scorecard Report, May/June 2005, Volume 7, Number 3
Organizational Development Other Article49.95View Details This issue of the Balanced Scorecard Report contains the following articles: "Translate the Strategy into Operational Terms," "Staying on Track with the... -
The Branding Challenges of Asian Manufacturing Firms
Global Business Digital ArticleDuring the past quarter of a century, Asia has risen to become the world's factory. This trend has, however, coincided with the relative decline in value... -
China is Shopping Less, But Buying More
Marketing Digital ArticleThe Chinese shopper is finally becoming more like her counterpart in the rest of the world — at least, in some ways. Our recent research suggests that people in China are making fewer visits to stores and are spending more on each shopping trip. For instance, in 2010, Chinese shoppers went to a store every […]