Corporate training isn’t all fun and games, but maybe it should be. Most of us have (often grudgingly) used corporate learning systems. We skim through the 50-slide PowerPoint decks hoping to correctly guess enough answers to pass so that we can get back to our “real work.” Anything we learn may be forgotten by the time we receive our certificate of completion. But a new study shows that gamified training done right—lessons conducted carefully and over time, incorporating elements such as progression through challenges and levels, instant feedback, points, and competition—can significantly improve employee performance.
A version of this article appeared in the March–April 2023 issue of Harvard Business Review.
