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How Venture Capital Works
Venture capital Magazine ArticleBefore you can understand the industry, you must first separate myth from reality. -
The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
Customer Experience in the Age of AI
Customer experience Magazine ArticleThe case for building “intelligent experience engines” -
What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
What Makes a Good Salesman
Sales team management Magazine ArticleBefore they have received even a day of training, the best salespeople already have two seemingly incompatible qualities in abundance: empathy with customers and a need to overcome their hesitation to buy. -
Ending the War Between Sales and Marketing
Sales & Marketing Magazine ArticleSales departments tend to believe that marketers are out of touch with what's really going on in the marketplace. Marketing people, in turn, believe the... -
Ten Ways to Create Shareholder Value
Corporate governance Magazine ArticleCompanies profess devotion to shareholder value but rarely follow the practices that maximize it. What will it take to make your company a level 10 value creator? -
Research: How Bias Against Women Persists in Female-Dominated Workplaces
Leadership & Managing People Digital ArticleA look inside the ongoing barriers women face in law, health care, faith-based nonprofits, and higher education. -
Off-Sites That Work
Decision making and problem solving Magazine ArticleThe top team’s annual strategic off-site differs from all other meetings in its potential impact on the company. That’s why it should be designed and managed differently. -
The Trouble I’ve Seen
Crisis management Magazine ArticleAfter nearly 30 years salvaging companies on the brink of disaster, this crisis manager has learned a few things you ought to know. -
The Economics of Why Companies Don't Fix Their Toxic Cultures
Global Business Digital ArticleAnd how it leads to corporate misconduct. -
A Blueprint for Financial Reconstruction
Government policy and regulation Magazine ArticleAmerica’s banking crisis presents choices both perilous and promising. Perilous, because the failure to act intelligently will lead to the most serious economic collapse since the Great Depression. As much as 25% of the U.S. banking system—representing assets of more than $750 billion—has begun to post such massive loan losses that it must focus on […] -
Growth Crisis--and How to Escape It
Strategy & Execution Magazine ArticleAt a time when companies are poised to seize the growth opportunities of a rebounding economy, many of them, whether they know it or not, face a growth... -
Finding the Profit in Fairness
Competitive strategy Magazine ArticleIn an industry widely viewed as exploitative, Germany’s TeamBank has built a brand on being equitable. -
3-D Negotiation: Playing the Whole Game
Strategy & Execution Magazine ArticleWhat stands between you and the yes you want? According to negotiation experts David Lax and James Sebenius, executives face obstacles in three common... -
A Better Way to Manage Risk
Finance and investing Magazine ArticleThrough an innovative insurance policy, Honeywell has taken a first step toward making integrated risk management a reality. -
Can Index Funds Be a Force for Sustainable Capitalism?
Corporate social responsibility Digital ArticleThey have the clout and the long-term view. -
The New Old-Fashioned Banking
Economics Magazine ArticleFifteen minutes south of Chicago’s Loop, the inner-city neighborhood of South Shore has an old-fashioned bank with a radical twist. For those of us at South Shore Bank, banking means knowing the borrower, the neighborhood, property values, and the economic environment. It means tough credit standards, cautious qualification of borrowers, and close monitoring of the […] -
Will a Bank's New Technology Help or Hurt Morale? (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleVanir, a young community bank dedicated to serving small-business owners, prides itself on the personalized service it delivers to customers. That approach... -
Research: What Happens When Private Equity Firms Buy Hospitals?
Strategy & Execution ResearchA study of 42 leveraged buyouts produced surprising findings that should guide policy reforms.
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Prabhu Bank Limited: The Challenges of Merging with Ailing Banks
Leadership & Managing People Case Study8.95View Details In FY2018-19, Prabhu Bank, an 'A' class Nepalese commercial bank, reported its operating profit of Rs1.74 billion, a significant decrease of 34 per cent... -
Karen Leary (A), Portuguese Version
Leadership & Managing People Case Study8.95View Details Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant... -
Mary Chia Holdings Limited: Sell or Hold?
Finance & Accounting Case Study8.95View Details Mary Chia Holdings Limited (MCH) was a provider of lifestyle and wellness services for women and men in Singapore and Malaysia. Listed on the Singapore... -
The Campbell Home (C)
Sales & Marketing Case Study5.00View Details Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several difficult consequential decisions, all the while... -
Dementia Discovery Fund
Finance & Accounting Case Study8.95View Details After the British government searched for a venture capital organization to create a new dementia fund, it selected SV Health, a UK- and US-based healthcare... -
Charles Schwab & Co., Inc.: The
Sales & Marketing Case Study8.95View Details Schwab management is evaluating the success of the recently launched "Talk to Chuck" advertising campaign. This campaign aims to differentiate Schwab... -
Wagholi Apartment Project: Restructuring a Private Equity Investment in Real Estate
Finance & Accounting Case Study8.95View Details This case is written from the perspective of a decision-maker at a private equity investment fund. The case is set in India, where a large corpus of capital... -
Ayala Corp.
Organizational Development Case Study8.95View Details Ayala Corporation is the oldest conglomerate in the Philippines and has been controlled by the Zobel de Ayala family for seven generations. Over the past... -
Sino-Ocean Land: Responding to Change, Chinese Version
Finance & Accounting Case Study8.95View Details In 2010, Sino-Ocean Land Holdings Limited was a highly successful, large real estate developer based in Beijing, China. Sino-Ocean Land had three main... -
Carling Property Development: Reflections of an Entrepreneur
Management Case Study8.95View Details In February 2020, Peter Maxwell received his share from the sale of the Australian property development company he had co-founded in 2002: US$115 million.... -
ING DIRECT, Spanish Version
Innovation & Entrepreneurship Case Study6.95View Details The CEO of ING Direct (U.S.) has to decide: (1) whether and how to coordinate his organization's branding effort with its parent, ING Group, and (2) how... -
High-Impact Wealth Management: Jenny Li's Mix at Risk
Finance & Accounting Case Study8.95View Details The High-Impact Wealth Management case series is a portfolio of cases that are built around the high-impact theme. Each case in the series can stand on... -
Differences at Work: Erica (A), Portuguese Version
Leadership & Managing People Case Study8.95View Details In Differences at Work: Erica (A) HBS Case No. 9-408-015 Erica, a junior sales person, has just been offered the opportunity to attend an important client... -
Growing Integrated Services at Jones Lang LaSalle (2008) (C)
Strategy & Execution Case Study5.00View Details This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2005 and 2008. Having dismantled its long-standing... -
Tata Motors in Singur: Public Purpose and Private Property (B)
Finance & Accounting Case Study5.00View Details In October 2008, Tata Motors canceled their car manufacturing plant in West Bengal state, in the face of widespread farmer protests over land acquisition... -
OpCo / PropCo Valuation
Finance & Accounting Case Study8.95View Details This technical note describes the "OpCo/PropCo" process of valuing a real estate intensive business. The term "OpCo/PropCo" refers to a business arrangement... -
Allied Capital
Finance & Accounting Case Study8.95View Details Allied Capital is a publicly traded entity that makes illiquid equity and mezzanine debt investments in private companies. In the Fall of 2002, the firm... -
Technical Note and Discussion on Real Estate Valuation (IBET): Back of the Envelope (BOE) on Bonhomme Place, A Case within a Case, Spanish Version
Finance & Accounting Case Study8.95View Details Discusses real estate valuation. Reviews "back of the envelope" valuation; real estate appraisal methods, including the income method; market comparables... -
William Jeffrey at Bay Colony: On-Boarding (A)
Leadership & Managing People Case Study8.95View Details The decision-making process, policies and procedures, and legal obligations of the Board, the company's inside counsel and the company's outside counsel...
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How Venture Capital Works
Venture capital Magazine ArticleBefore you can understand the industry, you must first separate myth from reality. -
The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
Customer Experience in the Age of AI
Customer experience Magazine ArticleThe case for building “intelligent experience engines” -
What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
What Makes a Good Salesman
Sales team management Magazine ArticleBefore they have received even a day of training, the best salespeople already have two seemingly incompatible qualities in abundance: empathy with customers and a need to overcome their hesitation to buy. -
Ending the War Between Sales and Marketing
Sales & Marketing Magazine ArticleSales departments tend to believe that marketers are out of touch with what's really going on in the marketplace. Marketing people, in turn, believe the... -
Ten Ways to Create Shareholder Value
Corporate governance Magazine ArticleCompanies profess devotion to shareholder value but rarely follow the practices that maximize it. What will it take to make your company a level 10 value creator? -
Research: How Bias Against Women Persists in Female-Dominated Workplaces
Leadership & Managing People Digital ArticleA look inside the ongoing barriers women face in law, health care, faith-based nonprofits, and higher education. -
Off-Sites That Work
Decision making and problem solving Magazine ArticleThe top team’s annual strategic off-site differs from all other meetings in its potential impact on the company. That’s why it should be designed and managed differently. -
Prabhu Bank Limited: The Challenges of Merging with Ailing Banks
Leadership & Managing People Case Study8.95View Details In FY2018-19, Prabhu Bank, an 'A' class Nepalese commercial bank, reported its operating profit of Rs1.74 billion, a significant decrease of 34 per cent...