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The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
The Founders of Bitty & Beau's Coffee on Building a Business Around Employees with Disabilities
Organizational Development Magazine ArticleAs the parents of two children with Down syndrome, the authors learned that 80% of people with disabilities in the United States are unemployed. They... -
Off-Sites That Work
Decision making and problem solving Magazine ArticleThe top team’s annual strategic off-site differs from all other meetings in its potential impact on the company. That’s why it should be designed and managed differently. -
What’s He Waiting For?
Organizational culture Magazine ArticleEveryone’s wondering what the new COO’s been doing for the last 12 months. He wonders why he can’t get his foot in the door. -
How a Fast Casual Chain Shows Employees Their Work Matters
Employee retention Digital ArticleVisibility and values. -
How I Learned to Let My Workers Lead
Managing people Magazine ArticleI wanted employees who would fly like geese. What I had was a company that wallowed like a herd of buffalo. -
The Outstanding Outsider and the Fumbling Family
Succession planning Magazine ArticleIn 1945, after four years in the navy, Paul Ballisarian came home to a suburb of Chicago, married his childhood sweetheart, and joined his father in the family butcher shop. Paul was an energetic young man, and when his father retired several years later, he transformed the business from a retail shop into a meat […] -
The CEO of ADM on Expanding Its Focus from Commodities to Consumers
Finance & Accounting Magazine ArticleIn the early 2010s ADM, a century-old agricultural products and services company, embarked on a big transformation. It streamlined and reorganized its... -
Transforming Life, Transforming Business: The Life-Science Revolution
Government policy and regulation Magazine ArticleAdvances in genetic research are setting off an industrial convergence that will have profound implications for the global economy. Farmers, computer companies, drugmakers, chemical processors, and health care providers will all be drawn into the new life-science industry. To make the transition successfully, they’ll have to change the way they think about their businesses… -
Life's Work: An Interview with Jacques Pépin
Leadership & Managing People Magazine ArticleThe renowned chef and cookbook author, who is also a painter, talks about his career arc. His interest in food began as early as the age of seven, when... -
The Starbucks Effect
Innovation Magazine ArticleWhen a product suddenly becomes hip, the whole category can prosper. -
What’s Stifling the Creativity at CoolBurst?
Organizational culture Magazine ArticleWith the competition getting hot, a beverage company must learn how to fire up its creative juices. -
The CEO of Chipotle on Charting a Culinary and Digital Turnaround
Digital transformation Magazine ArticleThe business not only survived the pandemic but emerged stronger. -
The CEO of Hershey on Turning a Candy Company into a Snacks Empire
Corporate strategy Magazine ArticleHershey executed a bold new strategy by learning to be more entrepreneurial, adaptable, and agile. -
The Grocery Industry Confronts a New Problem: Only 10% of Americans Love Cooking
Marketing Digital ArticleMaking meals is becoming a niche hobby. -
The Founder of Dogfish Head on Flouting a 500-Year-Old Beer Law
Innovation & Entrepreneurship Digital ArticleAnd creating a new market. -
How Diversity of Thought Can Fit into Your DEI Strategy
Diversity and inclusion Digital ArticleInside the DEI journey of a Black-owned business, Uncle Nearest, which has become the fastest-growing whiskey brand in the United States. -
The Cutting Edge in Auctions
Negotiation strategies Magazine ArticleNo, it’s not eBay or FreeMarkets. It’s not even on the Net. -
Into the Fray
Organizational culture Magazine ArticleRumors are flying and knives are out at Lafleur SA after a key executive resigns. Michael just wants to work hard and get ahead—does he have to play politics, too? -
More Isn’t Always Better
Decision making and problem solving Magazine ArticleMarketers assume that the more choices they offer, the more likely customers will be able to find just the right thing. They assume, for instance, that offering 50 styles of jeans instead of two increases the chances that shoppers will find a pair they really like. Nevertheless, research now shows that there can be too […]
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Union Square Hospitality Group: Hospitality Included
Technology & Operations Case Study8.95View Details In 2015, Union Square Hospitality Group (USHG), helmed by famous restauranteur Danny Meyer, sent shockwaves through the restaurant industry by announcing... -
Whole Foods under Amazon, Spanish Version
Finance & Accounting Case Study8.95View Details In August 2018, Amazon acquired Whole Foods Market for $13.7 billion. Whole Foods was struggling with high costs and faced growing competition from traditional... -
Trader Joe's: At a crossroads?
Strategy & Execution Case Study8.95View Details When Covid-19 hit the US in 2020, the grocery retail industry underwent a greatly accelerated digital transformation as consumers' habits changed drastically... -
Hema: New Retail Comes to Grocery
Technology & Operations Case Study8.95View Details A new approach to e-commerce, one that blends the best of different online models, is emerging in China under the description "New Retail." Hema, a subsidiary... -
Mrs. Fields Cookies, Spanish Version
Technology & Operations Case Study8.95View Details Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products).... -
Kaps Foods India Pvt. Ltd.: Data Mismanagement
Technology & Operations Case Study8.95View Details Kaps Foods India Private Limited (Kaps), a privately held company, was one of the leading manufacturers of ice cream in Raipur, Chhattisgarh, in Central... -
Expanding the Culture of Learning at Kraft Heinz
Sales & Marketing Case Study8.95View Details The Kraft Heinz Company (KHC) was an American food company formed in 2015 by the merger of Kraft Foods Group, Inc and the H.J. Heinz Company. The company... -
Pepperoni Lovers: A Negotiation Simulation: Role For the Purchasing Manager of Oris Pizza
Strategy & Execution Case Study8.95View Details Pepperoni Lovers is a negotiation exercise between two actors, buyer and seller, for a pizzeria chain and a premium producer of delicatessen meats. The... -
Mary Selecky and Washington State's Salmonella Outbreak of June 1999
Strategy & Execution Case Study8.95View Details Three months into her job as secretary of health for Washington State in 1999-a position which had been vacant for nearly a year following the previous... -
Yildiz Holding's Corporate Strategy: Managing Diversification for Growth
Strategy & Execution Case Study8.95View Details The case opens in May 2018 with Nurtac Ziyal Afridi, chief strategy and growth officer of Yildiz Holding, a Turkish conglomerate, reflecting on the group's... -
Inclusion and Diversity at Mars Petcare
Management Case Study8.95View Details In 2018, Erica Coletta became Mars Petcare's Chief Human Resources Officer, and immediately found herself dealing with high-stakes inclusion and diversity... -
The Coronavirus (COVID-19) Pandemic and the Global Economy (B)
Global Business Case Study5.00View Details By December 2020, the COVID-19 pandemic had swept across the globe, creating widespread disruption in all aspects of everyday life. Almost 90 million... -
Shiok Meats: Changing the Way we Eat
Strategy & Execution Case Study8.95View Details Do we have to completely change the way we eat to save the planet? If so, can business lead the way? Case protagonist Sandhya Sriram, a Singapore entrepreneur,... -
A Cultural Transformation at Southeastern Grocers
Organizational Development Case Study8.95View Details When Anthony Hucker, the CEO of Southeastern Grocers (SEG), took over in that role in July 2017, the company was in dire financial and operational condition... -
Maestro Pizza (F): A New Direction
Strategy & Execution Case Study5.00View Details Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza... -
Arla Foods: Data-Driven Decarbonization (B)
Management Case Study5.00View Details Arla implemented a data based price incentive systems to measure, track, and influence climate friendly changes to reduce CO2 emissions across the world's... -
The Magic of Marks & Spencer Food
Sales & Marketing Case Study8.95View Details -
KINEER: A SOCIAL MARKETING CHALLENGE
Sales & Marketing Case Study8.95View Details Kineer Services Limited (Kineer) was a social marketing startup set up in 2018 by Lakshmi Narayan Tripathi, a prominent Indian transgender, and Manish... -
Château Margaux: Launching the Third Wine (Abridged), Russian Version
Sales & Marketing Case Study8.95View Details Château Margaux, one of only five prestigious estates in the Bordeaux Medoc wine region to have been classified as a "first-growth", is facing a host... -
GoodBelly: Using Statistics to Justify the Marketing Expense
Technology & Operations Case Study8.95View Details GoodBelly is trying to boost its sales at grocery stores like Whole Foods Market. As a small start-up, GoodBelly must optimize the allocation of its limited...
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The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
The Founders of Bitty & Beau's Coffee on Building a Business Around Employees with Disabilities
Organizational Development Magazine ArticleAs the parents of two children with Down syndrome, the authors learned that 80% of people with disabilities in the United States are unemployed. They... -
Off-Sites That Work
Decision making and problem solving Magazine ArticleThe top team’s annual strategic off-site differs from all other meetings in its potential impact on the company. That’s why it should be designed and managed differently. -
What’s He Waiting For?
Organizational culture Magazine ArticleEveryone’s wondering what the new COO’s been doing for the last 12 months. He wonders why he can’t get his foot in the door. -
Union Square Hospitality Group: Hospitality Included
Technology & Operations Case Study8.95View Details In 2015, Union Square Hospitality Group (USHG), helmed by famous restauranteur Danny Meyer, sent shockwaves through the restaurant industry by announcing... -
Global Brand Management of Anheuser Busch InBev's Budweiser, Teaching Note, Chinese Version
Sales & Marketing Digital ArticleTeaching note for Global Brand Management of Anheuser Busch InBev's Budweiser case 518105. -
Whole Foods under Amazon, Spanish Version
Finance & Accounting Case Study8.95View Details In August 2018, Amazon acquired Whole Foods Market for $13.7 billion. Whole Foods was struggling with high costs and faced growing competition from traditional... -
Trader Joe's: At a crossroads?
Strategy & Execution Case Study8.95View Details When Covid-19 hit the US in 2020, the grocery retail industry underwent a greatly accelerated digital transformation as consumers' habits changed drastically... -
Hema: New Retail Comes to Grocery
Technology & Operations Case Study8.95View Details A new approach to e-commerce, one that blends the best of different online models, is emerging in China under the description "New Retail." Hema, a subsidiary... -
Mrs. Fields Cookies, Spanish Version
Technology & Operations Case Study8.95View Details Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products)....