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How to Write a Cover Letter
Leadership & Managing People Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
Stop Eliminating Perfectly Good Candidates by Asking Them the Wrong Questions
Leadership & Managing People Digital ArticleToo many applicants are screened out because they don't fit a particular pattern. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
When Blind Hiring Advances DEI - and When It Doesn't
Organizational Development Digital ArticleThree questions to ask before implementing the strategy into your hiring practices. -
Data Scientist: The Sexiest Job of the 21st Century
Organizational Development Magazine ArticleBack in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing... -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
The Ordinary Heroes of the Taj
Organizational Development Magazine ArticleWhen terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests... -
Why Women Don’t Apply for Jobs Unless They’re 100% Qualified
Gender Digital ArticleIt’s not because they lack confidence. -
Rethink Your Employee Value Proposition
Talent management SpotlightOffer your people more than just flexibility. -
The C-Suite Skills That Matter Most
Succession planning SpotlightMore than ever, companies need leaders who are good with people. -
How to Conduct an Effective Job Interview, Spanish Version
Organizational Development Best PracticeDon't waste your breath with absurd questions like: What are your weaknesses? -
Your Approach to Hiring Is All Wrong
Organizational Development SpotlightBusinesses have never done as much hiring as they do today and have never done a worse job of it, says Peter Cappelli of Wharton. Much of the process... -
Very Real Dangers of Executive Coaching
Leadership & Managing People Magazine ArticleA personal coach to help your most promising executives reach their potential--sounds good, doesn't it? According to Steven Berglas, executive coaches... -
What Makes a Good Salesman (HBR Classic)
Sales & Marketing Magazine ArticleDespite millions of dollars spent on combating the high turnover rate among insurance agents, the rate--approximately 50% within the first year and 80%... -
High-Performance Marketing: An Interview with Nike’s Phil Knight
Leadership Magazine ArticleNike is a champion brand builder. Its advertising slogans—“Bo Knows,” “Just Do It,” “There Is No Finish Line”—have moved beyond advertising into popular expression. Its athletic footwear and clothing have become a piece of Americana. Its brand name is as well-known around the world as IBM and Coke. So it may come as a surprise […] -
Making Exit Interviews Count
Organizational Development Magazine ArticleIn the knowledge economy, skilled employees are the assets that drive organizational success. Thus companies must learn from them--why they stay, why... -
7 Practical Ways to Reduce Bias in Your Hiring Process
Leadership & Managing People Best PracticeStart by reworking your job descriptions. -
The Great Resignation Didn’t Start with the Pandemic
Human resource management Digital ArticleFive forces driving the long-term trend. -
Layoffs That Don't Break Your Company
Organizational Development Magazine ArticleToday layoffs have become companies' default response to the challenges created by advances in technology and global competition. Yet research shows that...
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Firmwide 360-degree Performance Evaluation Process at Morgan Stanley, Portuguese Version
Organizational Development Case Study8.95View Details Describes Morgan Stanley's firmwide, 360-degree performance evaluation process. Evaluation forms are included as exhibits. -
Analytical Space: The Next Frontier?
Innovation & Entrepreneurship Case Study8.95View Details With one satellite aloft and in the midst of beta testing in late 2018, Analytical Space founders Justin Oliveira and Dan Nevius turned to critical questions... -
Peter Browning and Continental White Cap (A)
Leadership & Managing People Case Study8.95View Details Presents a new divisional vice president's entry into a well-established and still successful manufacturing organization which is nevertheless facing... -
Dementia Discovery Fund
Finance & Accounting Case Study8.95View Details After the British government searched for a venture capital organization to create a new dementia fund, it selected SV Health, a UK- and US-based healthcare... -
HBR Guide to Negotiating Ebook + Tools + Video
Communication BookNegotiating may seem scary or unpleasant: you may worry that you do not have the right skills to go head-to-head in a negotiation and get what you deserve,... -
Development of a Multinational Personnel Selection System
Leadership & Managing People Case Study8.95View Details The owner of a company with production plants in various regions in the world wants to standardize the methods of personnel selection for the Asian-Pacific... -
PPG: Developing a Self-Directed Work Force (A)
Technology & Operations Case Study6.95View Details PPG has built a state-of-the-art glass plant in Berea, Kentucky. The plant is pursuing the goal of a "self-directed workforce." The case describes the... -
Tulsa Remote: Moving Talent to Middle America
Technology & Operations Case Study8.95View Details Tulsa Remote sought to attract a diverse group of remote workers to the city of Tulsa, Oklahoma-and was willing to put its money where its mouth was,... -
Stone Finch, Inc.: Young Division, Old Division
Leadership & Managing People Case Study8.95View Details CEO Jim Billings wants to attract energetic, entrepreneurial talent to Stone Finch, Inc., which comprises an older division that fabricates products like... -
Cat Is Out of the Bag: KANA and the Layoff Gone Awry (A)
Organizational Development Case Study6.95View Details Vicki Amon-Higa, vice president of KANA, a publicly traded, midsize development company, was working with Bryan Kettle, KANA's CFO, to plan a layoff in... -
Welfare-to-Work Information and Statistics
Leadership & Managing People Case Study8.95View Details Summarizes information on the national issue of hiring people from the welfare roles. Organized by topics relevant to business, this note reviews research... -
Donna Klein and Marriott International, Inc. (A)
Leadership & Managing People Case Study8.95View Details In the early 1990s, Donna Klein, Director of Work/Life programs for Marriott International, surveyed hotel and resort managers and found they increasingly... -
Hard Knocks on a Software Company
Leadership & Managing People Case Study8.95View Details This case is about the way Pragati Software Private Limited, a small but profitable software training company set up in Mumbai by an alumnus of Indian... -
Human Resources Practices and the Labour Market in Japan
Leadership & Managing People Case Study8.95View Details Human resource (HR) management practices in Japan are significantly different from those in Europe and North America. A knowledge of the traditional Japanese... -
Glass-Shattering Leaders: Michele Hooper
Organizational Development Case Study8.95View Details Michele Hooper joined the board of the Dayton-Hudson Corporation when she was in her late thirties, becoming the company's youngest director as well as... -
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
24.95View Details Reichheld lays out a new "economics of loyalty" that provides a framework where the "soft" elements of business--loyalty and learning--can be effectively... -
JCDecaux, 2016: Global Leader ... Again
Strategy & Execution Case Study5.00View Details In 2016, JCDecaux was number one in the world in outdoor advertising. This was a far cry from the situation in 2003; at that time, JCDecaux had been unseated... -
Assessing Managerial Talent at AT&T (B), Spanish Version
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Hiring and Firing
9.95View Details The Lessons Learned Series Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? Now you can find... -
Jan Carlzon: CEO at SAS (A), Chinese Version
Leadership & Managing People Case Study8.95View Details Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's...
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How to Write a Cover Letter
Leadership & Managing People Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
Stop Eliminating Perfectly Good Candidates by Asking Them the Wrong Questions
Leadership & Managing People Digital ArticleToo many applicants are screened out because they don't fit a particular pattern. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
When Blind Hiring Advances DEI - and When It Doesn't
Organizational Development Digital ArticleThree questions to ask before implementing the strategy into your hiring practices. -
Data Scientist: The Sexiest Job of the 21st Century
Organizational Development Magazine ArticleBack in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing... -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
The Ordinary Heroes of the Taj
Organizational Development Magazine ArticleWhen terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests... -
Why Women Don’t Apply for Jobs Unless They’re 100% Qualified
Gender Digital ArticleIt’s not because they lack confidence. -
Rethink Your Employee Value Proposition
Talent management SpotlightOffer your people more than just flexibility.