Organizational culture

In the past decade, the author has watched more than 100 companies try to remake themselves into better competitors. Their efforts have gone under many...

They don’t make plans; they don’t solve problems; they don’t even organize people. What leaders really do is prepare organizations for change and help them cope as they struggle through it.

Take a look at this list of corporate values: Communication. Respect. Integrity. Excellence. They sound pretty good, don't they? Maybe they even resemble...

Businesses hoping to survive over the long term will have to remake themselves into better competitors at least once along the way. These efforts have...

Start by connecting what people do to what they care about.

Four ways bosses can create them.

And what works better

Overcome unconscious bias using humility and empathy.

Many executives believe that all failure is bad (although it usually provides lessons)-and that learning from it is pretty straightforward. The author,...

When Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more...

The whole company is organized around it.

Once upon a time, leisure was a sign of prestige. Today that idea has been turned on its head, and busyness is the new status symbol. Busy people are...

It’s a psychological dynamic called a “competing commitment,” and until managers understand how it works and the ways to overcome it, they can’t do a thing about change-resistant employees.

Executives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. But when properly managed,...

When terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests...

Collaboration has become more complex, but success still depends on the fundamentals.

A top-down approach doesn't work anymore.

Research on how the past 18 months have affected U.S. employees - and how companies should respond.

The behavior is necessary for advancement - but it takes a great psychological toll.

A workforce burnout and retention crisis has dominated the industry for the last three years, but data (finally) shows some encouraging trends.