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Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Real Leadership Lessons of Steve Jobs
Leadership & Managing People Magazine ArticleThe author, whose biography of Steve Jobs was an instant best seller after the Apple CEO's death in October 2011, sets out here to correct what he perceives... -
Managers and Leaders: Are They Different? (HBR Classic)
Leadership & Managing People Magazine ArticleManagers and leaders are two very different types of people. Managers' goals arise out of necessities rather than desires; they excel at defusing conflicts... -
How to Refuel When You're Feeling Emotionally Drained
Leadership & Managing People Digital ArticleTips for protecting, conserving, and replenishing your energy. -
Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work
Leadership & Managing People Magazine ArticleHumor is widely considered essential in personal relationships, but in leaders, it's seen as an ancillary behavior. Though some leaders use humor instinctively,... -
The New Science of Customer Emotions
Sales & Marketing Magazine ArticleWhen a company connects with customers' emotions, the payoff can be huge. Yet building such connections is often more guesswork than science. To remedy... -
Very Real Dangers of Executive Coaching
Leadership & Managing People Magazine ArticleA personal coach to help your most promising executives reach their potential--sounds good, doesn't it? According to Steven Berglas, executive coaches... -
What Makes a Good Salesman (HBR Classic)
Sales & Marketing Magazine ArticleDespite millions of dollars spent on combating the high turnover rate among insurance agents, the rate--approximately 50% within the first year and 80%... -
How to Overcome Your Fear of Making Mistakes
Strategy & Execution Digital ArticleStep one: Don't be ashamed of your fear. -
Getting 360-Degree Feedback Right
Organizational Development Magazine ArticleOver the past decade, 360-degree feedback has revolutionized performance management. But one of its components--peer appraisal--consistently stymies executives... -
Dealing with Disappointment
Leadership & Managing People Digital ArticleThere are more- and less-healthy ways to cope with it. -
How Dual-Career Couples Make It Work, Chinese Version
Leadership & Managing People SpotlightIn her study of more than 100 couples around the globe, the author found that dual-career couples tend to go through three transitions when they are particularly... -
Why People Aren't Motivated to Address Climate Change
Leadership & Managing People Digital ArticleOur brains have trouble planning for the distant future. -
Narcissistic Leaders: The Incredible Pros, the Inevitable Cons (HBR Classic)
Leadership & Managing People Magazine ArticleIn the winter of 2000, at the height of the dot-com boom, business leaders posed for the covers of Time, BusinessWeek, and the Economist with the aplomb... -
The New Science of Team Chemistry
Leadership & Managing People SpotlightThis Spotlight package focuses on the personality types that make up a team--and how to get the best from any combination. In "Pioneers, Drivers, Integrators,... -
Pioneers, Drivers, Integrators, and Guardians, Portuguese Version
Leadership & Managing People SpotlightIn "Pioneers, Drivers, Integrators, and Guardians," Suzanne Johnson Vickberg and Kim Christfort of Deloitte discuss strategies for making the most of... -
Off-Sites that Work
Organizational Development Magazine ArticleOf all the meetings top executives attend in a year, none is more important than the strategy off-site, where the most essential conversations for the... -
Inner Life of Executive Kids: A Conversation with Child Psychiatrist Robert Coles
Organizational Development Magazine ArticleIn the last 20 years, business has become the dominant institution in American society, in many respects usurping the role once played by religion. As... -
3 Ways Our Brains Undermine Our Ability to Be a Good Leader
Leadership & Managing People Digital ArticleUnderstanding the science of what's going on can help us counteract these self-sabotaging tendencies. -
Research: The Industrial Revolution Left Psychological Scars That Can Still Be Seen Today
Global Business ResearchEconomic change can influence personality trends of an entire region.
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Harvard’s Arthur C. Brooks on the Secrets to Happiness at Work
Business and society Digital Article“If you’re unhappy at work, you’re probably unhappy in life.” -
3 Ways Our Brains Undermine Our Ability to Be a Good Leader
Leadership Digital ArticleUnderstanding the science of what’s going on can help us counteract these self-sabotaging tendencies. -
What Do Your B2B Customers Really Want?
Sales and marketing Digital ArticleResearch shows they prefer interactions that fuel their psychological needs — even if they require more time or cost more money. -
Why Success Doesn’t Lead to Satisfaction
Personal growth and transformation Digital ArticleIt’s time to confront your unhealthy relationship with achievement. -
Are Our Brains Wired to Quiet Quit?
Neuroscience Digital ArticleNeuroscience has found that passive acceptance is a natural response to prolonged stress. -
Don’t Let Anchoring Bias Weigh Down Your Judgment
Decision making and problem solving Digital ArticleToo often, we overvalue available — but ultimately irrelevant — information. -
A Common Parasite Can Make People More Entrepreneurial
Innovation & Entrepreneurship Magazine ArticleToxoplasma gondii, which is estimated to infect 10% to 50% of the population, affects your brain and makes you disinhibited and less risk-averse. It also... -
Don't Focus on the Most Expressive Face in the Audience, Chinese Version
Communication Digital ArticleResearch shows we (wrongly) assume the rest of the group feels the same way. -
Building a Better Workplace Starts with Saying "Thanks"
Leadership & Managing People Digital ArticleThree ways to practice gratitude. -
Overconfidence Is Contagious
Organizational Development Digital ArticleResearch shows that arrogance spreads socially. -
Self-Compassion Will Make You a Better Leader
Leadership & Managing People Digital ArticleIt's easy to be paralyzed by doubt and fear during tough times. -
How to Brace Yourself for Disappointment
Leadership & Managing People Digital ArticleSometimes focusing on the worst-case scenario helps. Sometimes it doesn't. -
Unartificial Intelligence
Technology & Operations Magazine ArticleA new wave of brain science is upending our understanding of the mind. -
Confidence Doesn't Always Boost Performance
Leadership & Managing People Magazine ArticleA team of researchers found that people who were optimistic about their abilities scored no better than people who doubted themselves on a wide range... -
You Need a Personal Highlight Reel
Leadership & Managing People Digital ArticleCollect positive feedback and return to it when you need a boost. -
CEOs, Don't Let Fear and Paranoia Sink Your Leadership
Leadership & Managing People Digital ArticleFresh perspectives and honest communication will help keep you grounded. -
Robots Save Us Time - But Do They Make Us Happier?
Technology & Operations Digital ArticleResearch shows that naming your Roomba might make you feel guilty about relegating your dirty work. -
Restore Your Sense of Control - Despite the Pandemic
Leadership & Managing People Digital ArticleAutonomy leads to adaptability. -
We Actively Avoid Information That Can Help Us
Leadership & Managing People Magazine ArticleWhy do people often resist knowledge that might benefit them? A new study suggests that they do so to protect their self-esteem. -
New Mothers, Let's Talk About Your Professional Identity Crisis
Leadership & Managing People Digital ArticleIt's time to rethink how you define success - and yourself.
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Billy Beane: Changing the Game, Spanish Version
Strategy & Execution Case Study8.95View Details Describes how Billy Beane, general manager of the Oakland A's baseball team, employs statistical methodologies to select who is undervalued in the marketplace.... -
HBR's 10 Must Reads on Trust (with bonus article "Begin with Trust" by Frances X. Frei and Anne Morriss)
24.95View Details Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more... -
GACL: Balancing Employee Satisfaction and Productivity
Organizational Development Case Study8.95View Details Gujarat Automotive Corporation Limited (GACL) was an Indian manufacturing company that made bus bodies. The firm was a subsidiary of Tata Motors Limited,... -
Vector (A): Labour Negotiations at Maxime Platform
Strategy & Execution Case Study8.95View Details This series of three sequential cases recounts the story of labour negotiations. The Maxime Platform, France, built in 1916 to accommodate the increasing... -
The Jenner Situation
Innovation & Entrepreneurship Case Study8.95View Details Dr. Bill Lemont is the new chief medical officer of a large academic medical center. During his first week on the job he has become aware of the abusive... -
De-Biasing Discussion
Strategy & Execution Case Study8.95View Details This group exercise induces students to: a) recollect and share personal experiences with cognitive biases; b) reflect on how such biases can be countered.... -
Balancing Your Life
Leadership & Managing People Case Study8.95View Details This self-assessment instrument helps students assess their current level of development and then examine their allocation of time to see whether the... -
Profit with Gratitude: Building the Foundations of a Grateful Organization
Leadership & Managing People Case Study8.95View Details Infusing a culture of gratitude into an organization can enhance employee engagement and effectiveness. This note makes the case that focusing on this... -
Barclays and the Libor: Anatomy of a Scandal
Finance & Accounting Case Study8.95View Details On June 27, 2012, the storied British bank Barclays admitted that it repeatedly attempted to rig the London Interbank Offered Rate (LIBOR) over a four-year... -
Vector (B): Labour Negotiations at Maxime Platform
Strategy & Execution Case Study5.00View Details Case B covers the period between May and October 2001. It describes the change and effects of a new leadership style on the negotiation process. It shows... -
Influencing Customer Behavior in Service Operations, Spanish Version
Technology & Operations Case Study8.95View Details Explores ways in which service firms can influence the behavior of their customers. Drawing from research on employee motivation and applying it to customer... -
iCare Benefits: Assisting Low Income Retail Consumers in Vietnam (B)
Innovation & Entrepreneurship Case Study5.00View Details Case A is set in 2016. Trung Dung is the founder of iCare Benefits (iCare), a social enterprise established to aid low-income workers. His background... -
The Leader You Want to Be: Five Essential Principles for Bringing Out Your Best Self--Every Day
You can be the leader you want to be--today and every day. Do you find yourself wishing you had more hours in the day? Do you want to do more, yet feel... -
Avoid Pitfalls, Chinese Version
When you're measuring your group's performance, it's easy to make some common mistakes. Find out what these pitfalls are-and discover tactics for steering... -
Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive
Keep learning, or risk becoming irrelevant. It's a truism in today's economy: the only constant is change. Technological automation is making jobs less... -
Taxi! Role-Play One
Leadership & Managing People Case Study8.95View Details Sold as a set, this role-playing series encourages students to clarify different points of view when in leadership roles. Before seeking solutions, students... -
David Alpert (B)
Leadership & Managing People Case Study5.00View Details Personal history of David Alpert, with emphasis on psychoanalytic developmental issues. -
Differences at Work: Sameer (B), Japanese Version
Technology & Operations Case Study5.00View Details In Differences at Work: Sameer (B) HBS Case No. 9-609-054, Sameer leaves the firm at the summer's end without confronting his employer about the jokes... -
Strategy Execution Module 1: Managing Organizational Tensions
Strategy & Execution Case Study8.95View Details This module reading lays the foundation for executing strategy using performance measurement and control systems. Properly applied, these systems can... -
Note on Why Employees Join Unions
Organizational Development Case Study8.95View Details Provides some answers to the question of why employees join unions. Summarizes recent data on workers' perceptions of unions: their power and instrumentality....
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Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Real Leadership Lessons of Steve Jobs
Leadership & Managing People Magazine ArticleThe author, whose biography of Steve Jobs was an instant best seller after the Apple CEO's death in October 2011, sets out here to correct what he perceives... -
Managers and Leaders: Are They Different? (HBR Classic)
Leadership & Managing People Magazine ArticleManagers and leaders are two very different types of people. Managers' goals arise out of necessities rather than desires; they excel at defusing conflicts... -
What to Do When Your Mind (Always) Dwells on the Worst-Case Scenario
Organizational Development AdviceRemember that your fears aren't facts. -
How to Refuel When You're Feeling Emotionally Drained
Leadership & Managing People Digital ArticleTips for protecting, conserving, and replenishing your energy. -
Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work
Leadership & Managing People Magazine ArticleHumor is widely considered essential in personal relationships, but in leaders, it's seen as an ancillary behavior. Though some leaders use humor instinctively,... -
The New Science of Customer Emotions
Sales & Marketing Magazine ArticleWhen a company connects with customers' emotions, the payoff can be huge. Yet building such connections is often more guesswork than science. To remedy... -
Very Real Dangers of Executive Coaching
Leadership & Managing People Magazine ArticleA personal coach to help your most promising executives reach their potential--sounds good, doesn't it? According to Steven Berglas, executive coaches... -
What Makes a Good Salesman (HBR Classic)
Sales & Marketing Magazine ArticleDespite millions of dollars spent on combating the high turnover rate among insurance agents, the rate--approximately 50% within the first year and 80%... -
Does More Money Really Make Us More Happy?
Leadership & Managing People ResearchA big paycheck won't necessarily bring you joy