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The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
What Is Strategy?
Strategy & Execution Magazine ArticleToday's dynamic markets and technologies have called into question the sustainability of competitive advantage. Under pressure to improve productivity,... -
Putting the Balanced Scorecard to Work
Balanced scorecard Magazine ArticleWhat do companies like Rockwater, Apple Computer, and Advanced Micro Devices have in common? They’re using the scorecard to measure performance and set strategy. -
The Office of Strategy Management
Balanced scorecard Magazine ArticleStrategy at many companies is almost completely disconnected from execution. Establishing a dedicated unit to orchestrate both will help to bridge the divide. -
Is America in Decline?
Global Business Magazine ArticleAmerica, a nation once celebrated for its irrepressible optimism, now appears to be obsessed by "declinism"--the idea that something is fundamentally... -
The Best-Performing CEOs in the World
Leadership & Managing People Magazine ArticleFor years, people have bemoaned executives' zealous focus on short-term results, which often leads CEOs to make moves that undermine their firms' long-term... -
Having Trouble with Your Strategy? Then Map It (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleIf you were a military general on the march, you'd want your troops to have plenty of maps--detailed information about the mission they were on, the roads... -
Zeitgeist Leadership
Leadership & Managing People Magazine ArticleCompanies and leaders don't succeed or fail in a vacuum. When it comes to long-term success, the ability to understand and adapt to changing business... -
Start a Turnaround with a Strategy Map, French Version
Strategy maps show every employee precisely how to turn a struggling organization around. -
Strategy: The Uniqueness Challenge
Organizational Development Magazine ArticleCEOs often complain that the financial markets simply don't understand their companies' strategy. The author's recent findings show that they may well... -
Measuring the Strategic Readiness of Intangible Assets (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleMeasuring the value of intangible assets such as company culture, knowledge management systems, and employees' skills is the holy grail of accounting.... -
Measuring the Strategic Readiness of Intangible Assets
Strategy & Execution Magazine ArticleMeasuring the value of intangible assets such as company culture, knowledge management systems, and employees' skills is the holy grail of accounting.... -
Look Beyond Obvious Risks, Spanish Version
Finance & Accounting VideoMake sure your business plan takes the unexpected into account. -
Equity or Cash? The Signal Sent by the Way You Pay
Strategy & Execution Magazine ArticleIt's well known that stock markets react more favorably if a company is bought with cash rather than with stock. But the opposite holds true for just... -
How People Analytics Can Help You Change Process, Culture, and Strategy
Organizational transformation Digital ArticleYou can’t make big organizational changes without understanding how employees behave. -
Lean Strategy
Strategy & Execution Magazine ArticleStrategy and entrepreneurship are often seen as polar opposites. Strategy means rigorously defining and pursuing one clear path, while entrepreneurship... -
Aligning Strategy and Sales
Sales & Marketing VideoFrank Cespedes, senior lecturer at Harvard Business School, on how to connect what your people sell with your business goals. -
Building a Game-Changing Talent Strategy
Organizational Development Magazine ArticleWhen most of the world's financial services giants were stumbling and retrenching in the aftermath of the 2008 recession, the asset management firm BlackRock... -
How Emerging Giants Can Take on the World
Strategy & Execution Magazine ArticleCompanies in developing countries are often so focused on chasing growth that they fail to invest in improving their innovation, operations, and brand... -
Mission and Objectives, French Version
Effective performance measurement systems articulate strategic objectives, enabling leaders at all levels to make critical decisions.
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Optimizing the Supply Chain by Aligning the Planning and Sourcing Functions
Collaboration and teams ResearchResearch Report Sponsored By Workday -
Do You Really Understand Your Best (and Worst) Customers?
Customer strategy Digital ArticleShift from asking, “What makes us money?” to “Who makes us money?” - SPONSORED CONTENT FROM NTT DATA
Navigating the Data Deluge
Health and behavioral science ResearchWhite Paper Sponsored By NTT DATA - SPONSORED CONTENT FROM Broadcom
Using Value Stream Management to Speed Digital Transformation and Eliminate Silos
Digital transformation ResearchBriefing Paper Sponsored By Broadcom - SPONSORED CONTENT FROM Teleperformance
Partnering in Complex Times: Turning to the Experts for Best-In-Class Customer Experience
Strategy ResearchWhite Paper Sponsored By Teleperformance -
Two Questions to Ask Before Setting Your Strategy
Strategy Digital ArticleFirst: Is there a problem to be solved? -
How People Analytics Can Help You Change Process, Culture, and Strategy
Organizational transformation Digital ArticleYou can’t make big organizational changes without understanding how employees behave. -
5 Ways the Best Companies Close the Strategy-Execution Gap, Arabic Version
Strategy & Execution Digital ArticleTest and learn, then test some more. -
Your Strategy Has to Be Flexible - But So Does Your Execution
Strategy & Execution Digital ArticleDon't make the plan too rigid. -
Whiteboard Session: 5 Principles for Innovation in Emerging Markets
Global Business VideoThink about consumers' jobs-to-be-done. -
A Good Digital Strategy Creates a Gravitational Pull
Strategy & Execution Digital ArticleThanks to social media, the most important influences on your business often happen when you aren't in the room. When people connect peer-to-peer, there... -
The Explainer: Core Competence
Strategy & Execution VideoWhat does your company do better than any other firm? -
Strategic Plans Are Less Important than Strategic Planning
Strategy & Execution Digital ArticleNo plan survives contact with reality. -
Balancing Opportunity and Uncertainty
When faced with a choice about whether to accept a new position, you need to balance opportunity with uncertainty. -
Lean Strategy
Strategy & Execution Magazine ArticleStrategy and entrepreneurship are often seen as polar opposites. Strategy means rigorously defining and pursuing one clear path, while entrepreneurship... -
How to Live with Risks
Strategy & Execution Magazine ArticleFor years "risk management" has been characterized chiefly by caution--preventing the business from doing things that would create exposure. Although... -
Create and Deliver a Strong Business Case, Portuguese Version
Communication VideoHow the three Fs-facts, faith, and fortitude-can create a persuasive business case as well as a roadmap for new initiatives. -
Experiment to Learn About Your Market, Portuguese Version
Finance & Accounting VideoWhen you're innovating for your business, create a "plan to learn" that tests assumptions. -
Craft a Story to Sell Your Business Case, Spanish Version
Finance & Accounting VideoWant your business case to be supported? Get attention by telling a good story.
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From BoysTown to yourtown: Rebranding an Iconic Australian Charity
Sales & Marketing Case Study8.95View Details yourtown was an Australian non-profit organization offering a variety of services to children, young people, and families, supported by a range of stakeholders... -
The Execution Premium: Linking Strategy to Operations for Competitive Advantage
Strategy & Execution Book39.95View Details In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating... -
Playgrounds and Performance: Results Management at KaBOOM! (A)
Strategy & Execution Case Study6.95View Details KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that... -
Store24, French Version
Finance & Accounting Case Study8.95View Details Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy. -
Brazil Under Lula: Off the Yellow BRIC Road
Global Business Case Study6.95View Details Covers President Lula's challenges to reduce "Brazil cost" and grow like other BRIC countries (Brazil, Russia, India, and China). Experts agreed that... -
Understand the Big Picture, French Version
Strategy & Execution Tool99.00View Details Create value by viewing your organization and your role in it from a broad perspective. -
An Everyone Culture: Becoming a Deliberately Developmental Organization
32.00View Details A Radical New Model for Unleashing Your Company's Potential. In most organizations nearly everyone is doing a second job no one is paying them for--namely,... -
Project Sashakt: The Scaling-Up Dilemma of a Women's Empowerment Initiative in India
Leadership & Managing People Case Study8.95View Details The case, set in October 2017, follows the predicament of two enterprising young women, Saranya Das Sharma (Saranya) and Aamiya Viswanathan (Aamiya ),... -
Balanced Scorecard Success: The Kaplan-Norton Collection (4 Ebooks)
Strategy & Execution BookThis collection highlights the most important ideas and concepts from Robert S. Kaplan and David P. Norton, authors of "The Balanced Scorecard," a revolutionary... -
Constructing Your Business Case
A detailed guide walks through each aspect of your business case. Use the customizable PPT template with your own data. -
Introduction to Competitive Dynamics: Strategy and Tactics
Strategy & Execution Case Study8.95View Details Provides an overview of the course Competitive Dynamics: Strategy and Tactics and discusses challenges facing those who wish to use game theory to assist... -
Radiometer, 2003
Strategy & Execution Case Study15.05View Details In 2003, Radiometer was the world's leading supplier of blood gas analysis equipment and accessories for critical care patients. Based in Denmark, Radiometer... -
Playgrounds and Performance: Results Management at KaBOOM! (B), Spanish Version
Strategy & Execution Case Study5.00View Details Supplements the (A) case. -
Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard
Finance & Accounting Case Study1.00View Details A new management team at VW do Brazil develops and deploys a strategy map and Balanced Scorecard to accomplish a turnaround and cultural change after... -
Advanced Medical Technology Corp.
Finance & Accounting Case Study8.95View Details A loan officer must decide whether to lend $8 million to a rapidly growing high technology company. The company has had a series of relationships with... -
Wells Fargo Online Financial Services (B), Japanese Version
Finance & Accounting Case Study5.00View Details Describes how the Balanced Scorecard built by the Online Financial Services (OFS) group is used to select the highest-priority initiatives for the organization.... -
The Pub: Survive, Thrive or Die?
Strategy & Execution Case Study8.95View Details This case depicts the current and future challenges faced by The Tantramarsh Club, more commonly referred to as The Pub, Mount Allison University's (MTA)... -
Playgrounds and Performance: Results Management at KaBOOM! (C), Spanish Version
Strategy & Execution Case Study5.00View Details An abstract is not available for this product. -
Creating Great Choices: A Leader's Guide to Integrative Thinking
32.00View Details Move Beyond Trade-Off Thinking. When it comes to our hardest choices, it can seem as though making trade-offs is inevitable. But what about those crucial... -
Andreas Keller in China
Strategy & Execution Case Study8.95View Details Good morning Mr. Teichner, After having arrived well in China on May 9 and some intense experiences, observations, and conversations, I see the urgent...
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The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
What Is Strategy?
Strategy & Execution Magazine ArticleToday's dynamic markets and technologies have called into question the sustainability of competitive advantage. Under pressure to improve productivity,... -
Putting the Balanced Scorecard to Work
Balanced scorecard Magazine ArticleWhat do companies like Rockwater, Apple Computer, and Advanced Micro Devices have in common? They’re using the scorecard to measure performance and set strategy. -
The Office of Strategy Management
Balanced scorecard Magazine ArticleStrategy at many companies is almost completely disconnected from execution. Establishing a dedicated unit to orchestrate both will help to bridge the divide. -
Is America in Decline?
Global Business Magazine ArticleAmerica, a nation once celebrated for its irrepressible optimism, now appears to be obsessed by "declinism"--the idea that something is fundamentally... -
Integrating Planning and Performance Management at Nordea
Strategy & Execution Other Article9.50View Details After a series of mergers, Scandinavian financial services firm Nordea had to sharpen its focus and unify its fragmented culture. The Balanced Scorecard--a... -
New Governance Model
Strategy & Execution Other Article9.50View Details A combination of necessity and happenstance led this CEO to create an organizational governance model--striking its logic and simplicity--that helped... -
From BoysTown to yourtown: Rebranding an Iconic Australian Charity
Sales & Marketing Case Study8.95View Details yourtown was an Australian non-profit organization offering a variety of services to children, young people, and families, supported by a range of stakeholders... -
Driving Strategy at the Chrysler Group
Strategy & Execution Other Article9.50View Details Seeking strategic synergy: that was the idea behind the post-merger integration team Daimler-Benz formed after acquiring the Chrysler Group in 1998. But... -
Balanced Scorecard Report, May/June 2005, Volume 7, Number 3
Organizational Development Other Article49.95View Details This issue of the Balanced Scorecard Report contains the following articles: "Translate the Strategy into Operational Terms," "Staying on Track with the...