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An Antidote to Microaggressions? Microvalidations.
Organizational Development Digital ArticleFive subtle acts of inclusion leaders can start practicing right now. -
How to Conduct a Great Performance Review
Leadership & Managing People Digital ArticleWhat to do before, during, and after the meeting. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
How Companies Can Improve Employee Engagement Right Now
Employee retention Digital ArticleStart by connecting what people do to what they care about. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
How to Succeed Quickly in a New Role
Leadership & Managing People Magazine ArticleA role transition, whether it's a promotion, a move to a new organization, or a fresh challenge in an existing job, can be a huge boost to one's career.... -
A Step-by-Step Guide to Firing Someone
Dismissing employees Digital ArticleThink about it like a no-fault divorce. -
High-Performing Teams Need Psychological Safety: Here's How to Create It, Japanese Version
Leadership & Managing People HBR BestsellerSix ways to build trust. -
How Diversity Can Drive Innovation
Organizational Development Magazine ArticleCompanies that have what the authors call two-dimensional (2-D) diversity--their leaders exhibit both inherent and learned diversity traits--are much... -
Rethink Your Employee Value Proposition
Talent management SpotlightOffer your people more than just flexibility. -
The C-Suite Skills That Matter Most
Succession planning SpotlightMore than ever, companies need leaders who are good with people. -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
How to Conduct an Effective Job Interview, Spanish Version
Organizational Development Best PracticeDon't waste your breath with absurd questions like: What are your weaknesses? -
Second in Command: The Misunderstood Role of the Chief Operating Officer
Leadership & Managing People Magazine ArticleAsking the question, "What makes a great COO?" is akin to asking "What makes a great candidate for U.S. vice-president?" It all depends on the first name... -
The Value of Belonging at Work
Inclusion and belonging Digital ArticleIt’s good for people — and for the bottom line. -
Why Employees Need Both Recognition and Appreciation, Chinese Version
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
What Great Managers Do
Leadership & Managing People Magazine ArticleMuch has been written about the qualities that make a great manager, but most of the literature overlooks a fundamental question: What does a great manager... -
The Future of Leadership Development
Leadership & Managing People SpotlightCompanies spend heavily on executive education but often get a meager return on their investment. That's because business schools and other traditional...
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Ecolab, Inc.
Leadership & Managing People Case Study8.95View Details By 1993, Ecolab has established a dominant market position in the institutional cleaning industry. As the company's principal competitor, Diversify, drives... -
HBR's 10 Must Reads on Trust (with bonus article "Begin with Trust" by Frances X. Frei and Anne Morriss)
24.95View Details Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more... -
In-housing Digital Marketing at Sprint Corp.
Sales & Marketing Case Study15.05View Details In the fall of 2019, Sprint's Chief Digital Officer Rob Roy reflected on the telecom's efforts to improve the effectiveness of its digital marketing campaigns.... -
Stone Finch, Inc.: Young Division, Old Division
Leadership & Managing People Case Study8.95View Details CEO Jim Billings wants to attract energetic, entrepreneurial talent to Stone Finch, Inc., which comprises an older division that fabricates products like... -
Rob Parson at Morgan Stanley (C) (Abridged), Chinese Version
Organizational Development Case Study5.00View Details A year after Rob Parson's manager decided to postpone Parson's promotion, Parson's new manager Gary Stuart faces the decision of promotion again. Stuart... -
Takeda Pharmaceutical Company Limited (B), Japanese Version
Strategy & Execution Case Study5.00View Details This case is a follow up to HBS Case No. 721-373, Takeda Pharmaceutical Company Limited (A). Following the events of the previous case, Takeda reached... -
Shell: A Company of Opportunity?
Leadership & Managing People Case Study8.95View Details The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as 'Opportunity... -
Harvard Business Review Leader's Handbook: Make an Impact, Inspire Your Organization, and Get to the Next Level
The one primer you need to develop your leadership skills. Put aside all the overhyped new frameworks, the listicles, the "10 best things you need to... -
Glass-Shattering Leaders: Michele Hooper
Organizational Development Case Study8.95View Details Michele Hooper joined the board of the Dayton-Hudson Corporation when she was in her late thirties, becoming the company's youngest director as well as... -
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
24.95View Details Reichheld lays out a new "economics of loyalty" that provides a framework where the "soft" elements of business--loyalty and learning--can be effectively... -
Hiring and Firing
9.95View Details The Lessons Learned Series Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? Now you can find... -
The Alliance: Managing Talent in the Networked Age
30.00View Details Introducing the new, realistic loyalty pact between employer and employee. The employer-employee relationship is broken, and managers face a seemingly... -
Leadership Transitions and Team Building: Leadership Collection (2 Ebooks)
50.00View Details The Leadership Transitions and Team Building Collection includes two important books: "The First 90 Days, Updated and Expanded," by Michael D. Watkins,... -
The Future of Org1: In Invitae or Out?
Management Case Study8.95View Details This case centers on technologist and founder Alex Furman of the genetics testing company Invitae. At Invitae, Furman reimagined his human resources (HR)... -
Analytics-Driven Transformation at Majid Al Futtaim: Building a Data-Driven, Test-&-Learn Culture to Drive Customer Value across Touchpoints in the Middle East
Strategy & Execution Case Study8.95View Details Majid Al Futtaim (MAF) is a lifestyle conglomerate present in 16 countries in the Middle East and North Africa, with annual revenues of $9.6 billion.... -
What Makes a Leader? (Harvard Business Review Classics)
9.99View Details When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision--the qualities traditionally... -
Why Should Anyone Work Here?: What It Takes to Create an Authentic Organization
Imagine designing the best company on earth to work for... What would that company be like? How would you build and sustain it? As a leader, you need... -
Microsoft's Vega Project: Developing People and Products
Leadership & Managing People Case Study6.95View Details With a focus on Matt MacLellan and his careful development as a project manager under his boss and mentor, Jim Kaplan, the case describes the evolution... -
Culture at Google, Chinese Version
Leadership & Managing People Case Study8.95View Details Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open... -
Tapping into a Digital Brain: AI-Powered Talent Management at Infosys
Technology & Operations Case Study8.95View Details Infosys, an India-based global IT consulting and software services provider, had more than 200,000 employees, mainly software specialists and technical...
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An Antidote to Microaggressions? Microvalidations.
Organizational Development Digital ArticleFive subtle acts of inclusion leaders can start practicing right now. -
How to Conduct a Great Performance Review
Leadership & Managing People Digital ArticleWhat to do before, during, and after the meeting. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
How Companies Can Improve Employee Engagement Right Now
Employee retention Digital ArticleStart by connecting what people do to what they care about. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
Ask an Expert: How Do I Ask for Time Off in a New Job?
Compensation and benefits AdviceThere is no such thing as “earning” a break. -
How to Succeed Quickly in a New Role
Leadership & Managing People Magazine ArticleA role transition, whether it's a promotion, a move to a new organization, or a fresh challenge in an existing job, can be a huge boost to one's career.... -
A Step-by-Step Guide to Firing Someone
Dismissing employees Digital ArticleThink about it like a no-fault divorce.