As the U.S. presidential primary season approaches critical contests in Ohio and Texas next week, pollsters are again taking a prominent place in the daily news. The unreliability of these polls provides an important lesson about innovation.
The Innovator’s Take on Presidential Polls
As the U.S. presidential primary season approaches critical contests in Ohio and Texas next week, pollsters are again taking a prominent place in the daily news. The unreliability of these polls provides an important lesson about innovation. An unusually tight primary campaign has placed greater importance on frequently updated polling numbers. Different polls report different […]
February 26, 2008
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Customer Focus Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Customer Focus. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to keep your customers—and their most important needs—front and center.