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Henry Ford, Innovation, and That "Faster Horse" Quote
Innovation & Leadership Digital Article"If I had asked people what they wanted, they would have said faster horses." We've all been in conversations on the topics of creativity and innovation... -
Learning from Toyota’s Stumble
Operations and supply chain management Digital ArticleLong the quality and efficiency standard-setter, Toyota now has an ostrich-sized egg on its face — a problem with sticking accelerator pedals that led to global product recalls and a suspension of production and sales. There are important lessons to be learned from Toyota’s stumble: Competitive success is fluid. It depends on continuously discovering better […] -
Hard Questions on Our Transition to Driverless Cars
Global Business Digital ArticleHow will it change your business model? -
Why One Executive Quit Business Travel Cold Turkey
Managing yourself Digital ArticleVenture capitalist Brad Feld says the toll of flying to meetings usually outweighs the benefits. -
The CEO of Ozon on Building an e-Commerce Giant in a Cash-Only Economy
Customer service Magazine ArticlePhotography: Nick Wilson/Redux The Idea: Russia’s economy is cash based, and its delivery networks are shaky. To drive growth in e-commerce, Ozon had to create a proprietary distribution system, a new logistics and customer service model, and a highly engaged team. At first I didn’t want to have anything to do with Ozon. I was […] -
Uber Needs Our Permission to Grow
Global Business Digital ArticleAnd it's realizing that now. -
Platforms and Blockchain Will Transform Logistics, Chinese Version
Technology & Operations Digital ArticleExamples from Maersk, IBM, and TRIP. -
Is VW’s Fraud the End of Large-Scale Corporate Deception?
Government policy and regulation Digital ArticleMaybe, but only if digital activism increases. -
If Ford Wants to Beat Tesla, It Needs to Go All In
Disruptive innovation Digital ArticleAvoiding this kind of disruption takes more than a skunkworks team. -
What Counts Most in Motivating Your Sales Force?
Motivating people Magazine ArticleFor decades the difficulty of motivating salespeople has been frustrating sales and marketing managers. To the most effective ones, two things are clear: one, the job is difficult; two, there is no one simple solution. Believing that “good salespeople are born, not made,” many managers recognize that recruiting is important. Others holding that “if you […] -
Airlines' New Basic Economy Fares Show the Power of No-Frills Pricing, Chinese Version
Sales & Marketing Digital ArticlePrecision discounting can benefit both companies and customers. -
Hummer’s Demise and Lessons Learned
Sustainable business practices Digital ArticleThe proposed sale of GM’s Hummer brand to a Chinese company fell through this week, and GM will now shutter the company. The ultimate symbol of overconsumption has finally fallen prey to higher energy prices and changing consumer demands. This New York Times piece offers some interesting stats, like the fact that Hummer sold only […] -
Driverless Cars: What Could Possibly Go Wrong?
Innovation & Entrepreneurship Digital ArticleFive reasons a driverless future is not inevitable. -
What Tesla Knows That Other Patent-Holders Don’t
Innovation Digital ArticleA great product is more than the sum of its patents. -
Small Wins Go a Long Way in Improving U.S. Rail Transportation
Global Business Digital ArticleIncremental innovations can be springboards for progress. -
Uber’s Food Delivery Experiment in Barcelona
Growth strategy Digital ArticleIt’s a different way to approach regulation. -
Mary Barra Brings Teaming to General Motors
Leading teams Digital ArticleHow her long history of collaboration catapulted her to the top, and will help GM. -
The Uber-Waymo Lawsuit: It Should Be Easy to Poach Talent, But Not IP
Organizational Development Digital ArticleNoncompetes are bad for innovation; protecting information is essential. -
Tesla, Autopilot, and the Challenge of Trusting Machines
Innovation & Leadership Digital ArticleDrivers can't have too much or too little faith in self-driving cars. -
How To Stay Creative Under Pressure
Leadership Digital ArticleSergio Marchionne has lit a fire under Chrysler that is providing a spark of hope to the ailing automaker. From media reports, it seems that the Fiat team under Marchionne’s leadership is shaking up the place the way another Italian (albeit American) did a generation ago, Lee Iacocca. As a hands-on manager, Marchionne expects his […]
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Ojek: Regulating Motorcycle Taxis in Jakarta
Global Business Case Study8.95View Details Motorcycles are by far the most popular form of motorized transportation in Indonesia, and are used to provide taxi-like service called ojek as well.... -
T.G.S. Transportation: Battery Electric or Hydrogen?
Management Case Study15.05View Details Peter Schneider, the President of T.G.S. Transportation, Inc., faced a choice. His company operated drayage trucks that moved containerized cargo between... -
Carrie Wagner: Climbing the Corporate Ladder (A) - Early Career, from Student to Manager
Leadership & Managing People Case Study8.95View Details This three-part case traces Carrie Wagner's career in a single, large international package delivery company over a 30-year period during which she rose... -
What Went Wrong with Boeing's 737 Max?
Leadership & Managing People Case Study8.95View Details This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346... -
UberX: Driving into London, Ontario
Leadership & Managing People Case Study8.95View Details In September 2015, the Community and Protective Services Committee of the City of London, Ontario, needed to report on options for potentially regulating... -
ChemBright, Inc., Spanish Version
Technology & Operations Case Study8.95View Details ChemBright is a small start-up company that manufactures private-label household chemicals. The company sells its products to grocery chains in the New... -
Unlocking Value at Canadian Pacific: The Proxy Battle with Pershing Square
Finance & Accounting Case Study8.95View Details A principal at the hedge fund GBR Capital needed to determine how best to vote her fund's shares in the upcoming annual shareholders' meeting for Canadian... -
Maersk's Non-Market Strategy Towards State-Owned Chinese Rivals
Strategy & Execution Case Study8.95View Details After the 2008-09 financial crisis, the Chinese shipping industry grew markedly and took on a more dominant role in global shipping. As a result, it was... -
Indore City Bus Transport Service (A)
Technology & Operations Case Study8.95View Details Towards the end of 90s, mounting losses forced Madhya Pradesh State Road Transport Corporation (MPSRTC), the sole provider of public transport in Madhya... -
Vector (A): Labour Negotiations at Maxime Platform
Strategy & Execution Case Study8.95View Details This series of three sequential cases recounts the story of labour negotiations. The Maxime Platform, France, built in 1916 to accommodate the increasing... -
Transforming PSA from the Singapore Port to the World's Port of Call
Strategy & Execution Case Study8.95View Details With anaemic trade growth and weakened demand in shipping, port and terminal operator PSA International saw a drop in its profits in 2016. PSA was faced... -
Airbus vs. Boeing (M): MAX 8 Disasters (July 2019)
Strategy & Execution Case Study5.00View Details This case describes the October 2018 and March 2019 crashes of Boeing MAX 8 jets, which together killed over 300 passengers. The planes involved in both... -
Reimagining Hindustan Unilever (A)
Management Case Study8.95View Details In the fall of 2019, the CEO and MD of Hindustan Unilever (HUL), India's largest fast-moving consumer goods (FMCG) firm, is wondering what to do about... -
Thulasi Pharmacy: Riding the Digitalization Wave to Omnichannel Retailing
Technology & Operations Case Study8.95View Details The case discusses the opportunity for Thulasi Pharmacy to develop an online sales model, thereby transitioning from a sole store format to omnichannel... -
Privatization of Li & Fung: Rationales and Implications
Finance & Accounting Case Study8.95View Details This case explores the corporate finance issues arising from the privatization of Li & Fung Limited (Li & Fung, prior stock code: 494.HK) in May 2020.... -
Ubernomics (C): Driver and Passenger Ratings
Sales & Marketing Case Study5.00View Details A key difference between ridesharing services and standard yellow taxis was the rating system. After a trip using a ridesharing service, riders were encouraged... -
Segway Human Transporter: More than a Cool Invention?
Innovation & Entrepreneurship Case Study8.95View Details The inventor and founder of DEKA research was deciding whether to commercialize his latest invention, the Segway Human Transporter, a self-balancing,... -
Union Pearson Express: A Train Wreck in Slow Motion
Sales & Marketing Case Study8.95View Details In February 2016, the president of the Union Pearson Express was being pressured to lower the fare price. The rail link between Union Station in downtown... -
Chery Automobile: Vying for a Piece of the American Pie (A)
Global Business Case Study8.95View Details The Chery Automobile case focuses on the Chinese company, which, in 2007, was the fourth largest automotive company in China. Chery was growing at enormous... -
Manufacturing Profit: What Is Driving Stock Prices in the Auto Industry?
Finance & Accounting Case Study8.95View Details In 2019, an investment analyst for a hedge fund firm based in the Bahamas was tasked with evaluating his firm's exposure to the automotive industry. The...
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Henry Ford, Innovation, and That "Faster Horse" Quote
Innovation & Leadership Digital Article"If I had asked people what they wanted, they would have said faster horses." We've all been in conversations on the topics of creativity and innovation... -
Learning from Toyota’s Stumble
Operations and supply chain management Digital ArticleLong the quality and efficiency standard-setter, Toyota now has an ostrich-sized egg on its face — a problem with sticking accelerator pedals that led to global product recalls and a suspension of production and sales. There are important lessons to be learned from Toyota’s stumble: Competitive success is fluid. It depends on continuously discovering better […] -
Chartered Speed and the Bus Rapid Transit System - Teaching Note
Leadership & Managing People Digital ArticleTeaching note for W15119. -
Hard Questions on Our Transition to Driverless Cars
Global Business Digital ArticleHow will it change your business model? -
Ojek: Regulating Motorcycle Taxis in Jakarta
Global Business Case Study8.95View Details Motorcycles are by far the most popular form of motorized transportation in Indonesia, and are used to provide taxi-like service called ojek as well.... -
Chartered Speed and the Bus Rapid Transit System - Student Spreadsheet
Leadership & Managing People Digital ArticleIn June 2014, Chartered Speed Private Limited, the contract provider for the much acclaimed Bus Rapid Transit System of Ahmedabad, India, would like to... -
Transaero: Turbulent Times, Teaching Note
Finance & Accounting Digital ArticleTeaching note for case W18439. -
T.G.S. Transportation: Battery Electric or Hydrogen?
Management Case Study15.05View Details Peter Schneider, the President of T.G.S. Transportation, Inc., faced a choice. His company operated drayage trucks that moved containerized cargo between... -
Union Pearson Express: A Train Wreck in Slow Motion, Teaching Note
Sales & Marketing Digital ArticleTeaching note for case W17063. -
Mobileye 2021: Robotaxi and/or Consumer AV?, Teaching Note
Strategy & Execution Digital ArticleThe Mobileye 2021 case is a strategy case developed for the Strategy & Technology course, which is a second year elective at Harvard Business School....