If there was ever a time when leaders could simply issue commands and consider them done, now is most certainly not that time. We live in a world of flattened organizational structures, cross-functional teams, and workplace cultures that value collaboration, autonomy, and sensitivity. In my work coaching executives at companies and nonprofits over the past 20 years, I’ve observed that leaders increasingly find themselves having to make requests in order to get stuff done. And more often than not, they don’t know how to do it.