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What Makes a Leader?
Leadership & Managing People HBR BestsellerWhen asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision--the qualities traditionally... -
The Real Leadership Lessons of Steve Jobs
Innovation Magazine ArticleSix months after Jobs’s death, the author of his best-selling biography identifies the practices that every CEO can try to emulate. -
5 Principles of Purposeful Leadership
Leadership development Digital ArticleUnderstanding why you’re in the room is more important than being the smartest one in it. -
How to Do Strategic Planning Like a Futurist
Strategic planning Digital ArticleYou don’t need a time line; you need a time cone. -
CEOs, Step into the Front Lines or Risk Losing Touch
Leadership & Managing People Digital ArticleDriving organizational change requires getting closer to both your employees and customers. -
Six Rules for Effective Forecasting
Strategy & Execution Magazine ArticleThe primary goal of forecasting is to identify the full range of possibilities facing a company, society, or the world at large. In this article, Saffo... -
Driving Organizational Change - Without Abandoning Tradition, Spanish Version
Leadership & Managing People Digital ArticleTo shift entrenched ways of thinking, leaders need to understand and respect where people are coming from. -
3 Ways Our Brains Undermine Our Ability to Be a Good Leader
Leadership & Managing People Digital ArticleUnderstanding the science of what's going on can help us counteract these self-sabotaging tendencies. -
Customer Service in a Crisis
Rene Carayol of Cass Business School explains how First Direct's commitment to customer service saved a life on 9/11. -
What I Learned About Being a Leader, Spanish Version
By challenging her own myths about leadership, a newly promoted manager discovered the unexpected joys of the role-especially in helping her team solve... -
Three Qualities of a Connected Team, French Version
Nourdine Bihmane of Atos, a leading international IT services company, offers tips for working across internal and external siloes in a digital world. -
What to Ask the Person in the Mirror
Leadership & Managing People Magazine ArticleEvery leader gets off track from time to time. As leaders rise through the ranks, they have fewer and fewer opportunities for honest and direct feedback.... -
When Managing Through Ambiguity, Develop a Clear Vision
Decision making and problem solving Digital ArticleDecide what success looks like and work backwards from there. -
Mastering the Value Chain: An Interview with Mark Levin of Millennium Pharmaceuticals
Strategy & Execution Magazine ArticleIn this interview with HBR senior editor David Champion, Mark Levin, the founder and CEO of Millennium Pharmaceuticals, describes his vision of the future... -
The Three A's of Data
Don't be overwhelmed by data. Discover a framework that will guide you through how to use it effectively. -
Four Principles of Enduring Success
Strategy & Execution Magazine ArticleWhen your company is doing well, and money is pouring in, how do you know if it could be doing better? How can you tell which management practices are... -
Reflections on Leadership from Gettysburg
Leadership & Managing People Digital ArticleWhat the generals have to teach us. -
What Brain-Computer Interfaces Could Mean for the Future of Work
Technology & Operations Digital ArticleBCIs will profoundly change the way we collaborate, innovate, and communicate. -
Put Empathy into Action
It's easy to say "be more empathetic," but what does this mean in practice? Learn tips for practicing what Bryan Simmons calls "active empathy." -
Stay True to Your Values
Do you know your core values? Bryan Simmons describes the benefits of staying true to your beliefs-and following your "north star."
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Better World Books (in 2013): Social Entrepreneurship and the Triple Bottom Line
Innovation & Entrepreneurship Case Study8.95View Details Better World Books was founded as a for-profit "B corporation" committed to a triple bottom-line of financial, social, and environmental performance.... -
GE's Growth Strategy: The Immelt Initiative, Spanish Version
Strategy & Execution Case Study8.95View Details Follows the actions of GE CEO, Jeff Immelt, as he implements a growth strategy for the $150 billion company in a tough business environment. In four years,... -
Harvard Business Review Leader's Handbook: Make an Impact, Inspire Your Organization, and Get to the Next Level
The one primer you need to develop your leadership skills. Put aside all the overhyped new frameworks, the listicles, the "10 best things you need to... -
The Freelancers Union (B)
Leadership & Managing People Case Study5.00View Details One month after the launch of the Freelancers Insurance Company Sara Horowitz, Founder and CEO, holds a staff meeting to discuss the outcome. The discussion... -
DEUTSCHE TELEKOM: A TRANSFORMATION JOURNEY (B)
Leadership & Managing People Case Study5.00View Details Supplement for IMD509 -
Climeworks (A): A Visionary Business to Help Stop Climate Change
Strategy & Execution Case Study8.95View Details Christoph Gebald and Jan Wurzbacher founded Zurich-based start-up Climeworks in 2009 based on technology they had developed, which they claimed would... -
Elon Musk's Big Bets Update, 2019, Spanish Version
Strategy & Execution Case Study8.95View Details This short case provides an update to Elon Musk's strategy and tactical moves with Tesla, Solar City, and SpaceX from 2016-2019. -
PMI'S VISION OF A SMOKE-FREE FUTURE: CAN A TOBACCO COMPANY BE SUSTAINABLE (ABRIDGED)
Strategy & Execution Case Study8.95View Details Philip Morris International (PMI) CEO André Calantzopoulos announced in 2016 a radical pivot in the Marlboro cigarette manufacturer's strategy: the company... -
Narayana Hrudayalaya Heart Hospital: Cardiac Care for the Poor (A)
Innovation & Entrepreneurship Case Study12.00View Details Describes the mission, vision, and strategy of a team of entrepreneurs headed by a charismatic heart surgeon who founded a heart hospital in Bangalore,... -
Strategy and the Strategist
Strategy & Execution Case Study8.95View Details This short case presents a series of brief accounts, observations, and quotations that challenge students to think about the role of the CEO - and of... -
Quabbin Cablevision Co.
Finance & Accounting Case Study8.95View Details Several entrepreneurs are considering the purchase of an existing cable TV business with the financial assistance of several investors. They must decide... -
Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)
Organizational Development Case Study8.95View Details Eric Hawkins, director of engineering at AppFolio-a digital technology firm that offered cloud-based business software to small and medium sized companies-was... -
Food Angel: A Sustainable Solution to Food Waste in Hong Kong
Leadership & Managing People Case Study8.95View Details Food Angel is a Hong Kong based social venture that recycles food into cooked meals for Hong Kong's poor. Founded by Gigi Tung, Food Angel has growth... -
McDonald's Corporation
Strategy & Execution Case Study8.95View Details McDonald's newly appointed CEO Chris Kempczinski, who assumed office on November 4, 2019, is the protagonist of the case. With $21 billion in sales (in... -
Design Thinking and Innovation at Apple, Japanese Version
Innovation & Entrepreneurship Case Study8.95View Details Describes Apple's approach to innovation, management, and design thinking. For several years, Apple has been ranked as the most innovative company in... -
Strategic Thinking, French Version
Strategy & Execution ToolTo help position you, your team, and your company for long-term success, you need to think strategically. Discover how to add value by thinking big, challenging... -
Kent Thiry: "Mayor" of DaVita
Organizational Development Case Study8.95View Details Kent Thiry, CEO of dialysis provider DaVita, is considering how to integrate employees from recently acquired Gambro Healthcare without damaging DaVita's... -
Better World Books (in 2009): Social Entrepreneurship and the Triple Bottom Line
Innovation & Entrepreneurship Case Study8.95View Details Better World Books was founded as a for-profit "B corporation" committed to a triple bottom-line of financial, social, and environmental performance.... -
Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication
Leadership & Managing People Case Study8.95View Details Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating...
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What Makes a Leader?
Leadership & Managing People HBR BestsellerWhen asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision--the qualities traditionally... -
The Real Leadership Lessons of Steve Jobs
Innovation Magazine ArticleSix months after Jobs’s death, the author of his best-selling biography identifies the practices that every CEO can try to emulate. -
5 Principles of Purposeful Leadership
Leadership development Digital ArticleUnderstanding why you’re in the room is more important than being the smartest one in it. -
How to Do Strategic Planning Like a Futurist
Strategic planning Digital ArticleYou don’t need a time line; you need a time cone. -
CEOs, Step into the Front Lines or Risk Losing Touch
Leadership & Managing People Digital ArticleDriving organizational change requires getting closer to both your employees and customers. -
A Guide to Building Psychological Safety on Your Team
Early career Survival GuideTips for first-time managers. -
Six Rules for Effective Forecasting
Strategy & Execution Magazine ArticleThe primary goal of forecasting is to identify the full range of possibilities facing a company, society, or the world at large. In this article, Saffo... -
Driving Organizational Change - Without Abandoning Tradition, Spanish Version
Leadership & Managing People Digital ArticleTo shift entrenched ways of thinking, leaders need to understand and respect where people are coming from. -
3 Ways Our Brains Undermine Our Ability to Be a Good Leader
Leadership & Managing People Digital ArticleUnderstanding the science of what's going on can help us counteract these self-sabotaging tendencies. -
Strategic Agendas: A New Tool for Economic and Social Development
Strategy & Execution Other Article9.50View Details To mitigate the starts and stops of economic and social reforms caused by changes in political leadership, a new application of the Balanced Scorecard...