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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
AI and machine learning Digital ArticleBy focusing on sci-fi goals, they’re missing out on projects that create real value right now. -
AI Should Augment Human Intelligence, Not Replace It
Global Business Digital ArticleArtificial intelligence isn't coming for your job, but it will be your new coworker. Here's how to get along. -
AI Regulation Is Coming
AI and machine learning Magazine ArticleHow to prepare for the inevitable -
Generative AI Will Enhance — Not Erase — Customer Service Jobs
Technology and analytics Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
AI and machine learning Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
AI Isn’t Ready to Make Unsupervised Decisions
Decision making and problem solving Digital ArticleToday’s algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
What Does the Tech Industry Value?
Technology & Operations Big IdeaAI tools are creating a whole new world of opportunity and risk - but these technologies aren't built in a vacuum. To the contrary, the global tech industry... -
AI Prompt Engineering Isn't the Future
Technology & Operations Digital ArticleAsking the perfect question is less important than really understanding the problem you're trying to solve. -
In Hiring, Algorithms Beat Instinct
Organizational Development Magazine ArticleNew research shows that algorithmic systems are better than human judgment at picking the best candidate for a job--so companies would profit from using... -
What Will Happen When Your Company's Algorithms Go Wrong?
Technology & Operations Digital ArticleAn AI designed to do X will eventually fail to do X. Spam filters block important emails, GPS provides faulty directions, machine translations corrupt... -
A Tool to Help Boards Measure Cyber Resilience
Technology & Operations Digital ArticleProper oversight starts with gathering the right information. -
Auditing Algorithms for Bias
Technology & Operations Digital ArticleJudge your algorithm by its impact, not your intentions. -
What People Hate About Being Managed by Algorithms, According to a Study of Uber Drivers, Chinese Version
Technology & Operations Digital ArticleIt's like having a micromanaging boss who's always watching you. -
Transform Business Operations with Process Mining
Technology and analytics Digital ArticleThe technology is quickly replacing observational and subjective approaches to understanding business processes. -
How Data Can Make Better Managers
Technology and analytics Digital ArticleIBM is applying computational leadership science to better anticipate, address, mitigate, and even benefit from disruption. -
Algorithmic Nudges Don't Have to Be Unethical, German Version
Technology & Operations Digital ArticleThese tools often benefit companies at the expense of workers - but there's a better way. -
How Retail Changes When Algorithms Curate Everything We Buy
Sales & Marketing Digital ArticleThink Expedia - but for consumer products. -
When to Give Employees Access to Data and Analytics
Technology and analytics Digital ArticleFive criteria to determine when — and to what degree — to democratize data. -
6 Actions CEOs Must Take During a Cyberattack
Technology & Operations Digital ArticleLessons from the Colonial Pipeline ransomware attack.
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PittaRosso (B): Human and Machine Learning, Portuguese Version
Sales & Marketing Case Study5.00View Details This case supplements the "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion" case, and provides major highlights on what happened at the... -
The AI-Savvy Leader: Nine Ways to Take Back Control and Make AI Work
Management Book32.00View Details Leaders, don't let AI get the best of you. AI is coming fast and will affect every part of a business, including the role of the leader. And up until... -
THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI), Japanese Version
Sales & Marketing Case Study8.95View Details THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women's fashion, driven by a sophisticated algorithm... -
The Year in Tech, 2024: The Insights You Need from Harvard Business Review
22.95View Details A year of HBR's essential thinking on tech--all in one place. Generative AI, Web3, neurotech, reusable rockets to power the space economy--new technologies... -
The Year in Tech, 2022: The Insights You Need from Harvard Business Review
22.95View Details A year of HBR's essential thinking on tech--all in one place. From quantum computing and next-generation digital health tools to virtual reality training... -
Move Fast, but without Bias: Ethical AI Development in a Start-up Culture (A)
Management Case Study8.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Disney+ and Machine Learning in the Streaming Age
Management Case Study8.95View Details Machine learning has been used to create value in various ways across a broad swath of industries. In this case, students will explore uses for machine... -
The Year in Tech, 2023: The Insights You Need from Harvard Business Review
A year of HBR's essential thinking on tech--all in one place. Easy-to-use AI tools, contactless commerce, crypto for business, the mature metaverse--new... -
AI-Powered Recruitment at Talkpush: Seamless Experience for Candidates and Recruiters
Management Case Study8.95View Details The case describes the development of artificial intelligence (AI) enabled recruitment automation software Talkpush and how it leveraged the technology... -
Kwai: A Story of Innovation Within an Online Content Community
Management Case Study8.95View Details China's second largest video sharing platform, Kwai, does not consider itself to be a commercial company, but rather a network of people who share common... -
Learning the Machine: Anovo Ibérica Introduces AI in Operations
Management Case Study8.95View Details In 2018, Anovo, a service provider for technology products, began studying the possibility of introducing AI to improve the efficiency of its operations.... -
Human + Machine, Updated and Expanded: Reimagining Work in the Age of AI
Management BookAI--including Generative AI--is radically transforming business. Are you ready? Accenture technology leaders Paul Daugherty and Jim Wilson provide crucial... -
Improving Lead Generation at Eureka Forbes Using Machine Learning Algorithms
Sales & Marketing Case Study8.95View Details Eureka Forbes, part of the conglomerate Shapoorji Pallonji Group, is currently one of the world's largest direct sales company known for its water purifier... -
Ubiquitous Surveillance (A)
Organizational Development Case Study8.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Ethical Programming of Algorithms: How to Deal with Ethical Risks of AI Tools for Hiring Decisions? (B)
Management Case Study5.00View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Generative AI: The Insights You Need from Harvard Business Review
Management Book46.00View Details The future of AI is here. The world is stunned and transfixed by the marvel (and possible menace) of ChatGPT and other generative AI tools. It's clear... -
Artificial Intelligence in Accounting
Finance & Accounting Case Study8.95View Details As artificial intelligence (AI) evolved, it started to be applied in a wide range of industries and functions. Its use allowed for the automation of data... -
Fusion Strategy: How Real-Time Data and AI Will Power the Industrial Future
Management BookTwo world-renowned experts of innovation and digital strategy explore how real-time data and AI will radically transform physical products--and the companies... -
Shanty Real Estate: Confidential Information for iBuyer 3
Sales & Marketing Case Study8.95View Details Shanty is a simulation in which students inhabit the role of either a traditional home buyer or an iBuyer, both bidding on the same condo. The traditional... -
Radically Human: How New Technology Is Transforming Business and Shaping Our Future
Technology advances are making tech more . . . human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking...
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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
AI and machine learning Digital ArticleBy focusing on sci-fi goals, they’re missing out on projects that create real value right now. -
AI Should Augment Human Intelligence, Not Replace It
Global Business Digital ArticleArtificial intelligence isn't coming for your job, but it will be your new coworker. Here's how to get along. -
AI Regulation Is Coming
AI and machine learning Magazine ArticleHow to prepare for the inevitable -
Generative AI Will Enhance — Not Erase — Customer Service Jobs
Technology and analytics Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
AI and machine learning Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
AI Isn’t Ready to Make Unsupervised Decisions
Decision making and problem solving Digital ArticleToday’s algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
What Does the Tech Industry Value?
Technology & Operations Big IdeaAI tools are creating a whole new world of opportunity and risk - but these technologies aren't built in a vacuum. To the contrary, the global tech industry... -
AI Prompt Engineering Isn't the Future
Technology & Operations Digital ArticleAsking the perfect question is less important than really understanding the problem you're trying to solve. -
In Hiring, Algorithms Beat Instinct
Organizational Development Magazine ArticleNew research shows that algorithmic systems are better than human judgment at picking the best candidate for a job--so companies would profit from using...