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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
AI and machine learning Digital ArticleBy focusing on sci-fi goals, they’re missing out on projects that create real value right now. -
How to Design an AI Marketing Strategy
Sales & Marketing SpotlightIn order to realize AI's giant potential, CMOs need to have a good grasp of the various kinds of applications available and how they may evolve. This... -
5 Ways to Future-Proof Your Career in the Age of AI, Spanish Version
Leadership & Managing People Digital ArticleTools like ChatGPT have the potential to displace human creativity - but people still offer unique value. -
AI Should Augment Human Intelligence, Not Replace It
Global Business Digital ArticleArtificial intelligence isn't coming for your job, but it will be your new coworker. Here's how to get along. -
Collaborative Intelligence: Humans and AI Are Joining Forces
Technology & Operations Magazine ArticleArtificial intelligence is transforming all sectors of the economy, but there's no reason to fear that robots will replace all human employees. In fact,... -
The Power of Natural Language Processing
Technology & Operations Digital ArticleHow companies can use NLP to help with brainstorming, summarizing, and researching. -
Generative AI Will Enhance — Not Erase — Customer Service Jobs
Technology and analytics Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
AI and machine learning Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
Automation Doesn’t Just Create or Destroy Jobs — It Transforms Them
Automation Digital ArticleThree questions firms should ask themselves when deciding whether to automate. -
Competing in the Age of AI
Technology & Operations Magazine ArticleToday markets are being reshaped by a new kind of firm--one in which artificial intelligence runs the show. This cohort includes giants like Google, Facebook,... -
Alibaba and the Future of Business
Strategy & Execution Magazine ArticleAlibaba is not a retailer in the traditional sense. It doesn't source or keep stock, and logistics services are carried out by third-party providers.... -
AI Isn’t Ready to Make Unsupervised Decisions
Decision making and problem solving Digital ArticleToday’s algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
AI Prompt Engineering Isn't the Future
Technology & Operations Digital ArticleAsking the perfect question is less important than really understanding the problem you're trying to solve. -
When Machine Learning Goes Off the Rails
Technology & Operations Magazine ArticleProducts and services that rely on machine learning--computer programs that constantly absorb new data and adapt their decisions in response--don't always... -
We Can Now Automate Hiring. Is that Good?
Organizational Development Digital ArticleThe costs and benefits of outsourcing people decisions to robots. -
Transform Business Operations with Process Mining
Technology and analytics Digital ArticleThe technology is quickly replacing observational and subjective approaches to understanding business processes. -
Computing vs. Human Capability, Spanish Version
Today, computers handle tasks once thought to be uniquely human. But the ability to write well is still critical for business success - and only humans... -
Prepare Your Workforce for the Automation Age
Strategy & Execution Digital ArticleThe transition is coming sooner than you think. -
Will a Bank's New Technology Help or Hurt Morale? (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleVanir, a young community bank dedicated to serving small-business owners, prides itself on the personalized service it delivers to customers. That approach...
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CVS, Jon Roberts and Josh Flum, Video
Technology & Operations Case Study150.00View Details An abstract is not available for this product. -
e-Notificaciones in Uruguay
Leadership & Managing People Case Study8.95View Details In 2013, Juan Moreno, CEO of Kepler Ltda. (commercial name INTEGRADOC), a Uruguayan company specializing in the provision of software for business process... -
Automation at Haidilao
Leadership & Managing People Case Study8.95View Details -
Sony AIBO: The World's First Entertainment Robot, Spanish Version
Sales & Marketing Case Study14.00View Details The Sony AIBO is the world's first "entertainment" robot. Positioned as a household "companion," the $1,500 AIBO has become a smash hit in Japan, appealing... -
SAM100: Will Construction Robotics Disrupt the US Bricklaying Industry?
Sales & Marketing Case Study8.95View Details This case explores the marketing challenges that a robotics and automation technology start-up faces in the construction industry. A recommended framework... -
Artificial Intelligence: The Insights You Need from Harvard Business Review
46.00View Details Companies that don't use AI will soon be obsolete. From making faster, better decisions to automating rote work to enabling robots to respond to emotions,... -
ITT Automotive: Global Manufacturing Strategy--1994, Spanish Version
Technology & Operations Case Study8.95View Details ITT Automotive is in the process of developing a new-generation antilock brake system (ABS), designated the MK-20. The case focuses on the level of automation... -
adidas Russia/CIS and the Russian Crisis: Retrench or Double Down (A)
Technology & Operations Case Study8.95View Details The case series is based on extensive interviews with key executives at adidas Russia/CIS in charge of implementing the radical IT, supply chain and omnichannel... -
Tristar Hotel Group: Customer Satisfaction and Technology Adoption
Technology & Operations Case Study8.95View Details Ken Edwards, founder and chief executive officer (CEO) of Tristar Hotel Group (Tristar), was reviewing the financial performance for his bustling hotel... -
Boise Automation Canada Ltd.: The Lost Order at Northern Paper (B)
Sales & Marketing Case Study5.00View Details A senior account manager at Boise Automation Canada Ltd. was disappointed with the news that he had just lost the $1.2 million opportunity with Northern... -
Blockchain: The Insights You Need from Harvard Business Review
Can blockchain solve your biggest business problem? While the world is transfixed by bitcoin mania, your competitors are tuning out the noise and making... -
The AI-Savvy Leader: Nine Ways to Take Back Control and Make AI Work
Management Book32.00View Details Leaders, don't let AI get the best of you. AI is coming fast and will affect every part of a business, including the role of the leader. And up until... -
German Robotics and Chinese Money: What's Next for KUKA and Midea?
Strategy & Execution Case Study8.95View Details The case captures the high-profile takeover of KUKA, the German industrial robotics gem, by the world's consumer appliances leader, the Midea Group ("Midea")... -
Human + Machine: Reimagining Work in the Age of AI
32.00View Details AI is radically transforming business. Are you ready? Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right... -
Prediction Machines: The Simple Economics of Artificial Intelligence
"What does AI mean for your business? Read this book to find out." -- Hal Varian, Chief Economist, Google. Artificial intelligence does the seemingly... -
Autonomous Vehicles: Technological Changes and Ethical Challenges
Innovation & Entrepreneurship Case Study8.95View Details In 2014, General Motors (GM) announced that semi-autonomous technology, named Super Cruise, would be released in the upcoming 2016 Cadillac CT6 model.... -
Sof-Optics, Inc. (B)
Technology & Operations Case Study5.00View Details Involves the introduction of a technology which almost completely eliminates direct labor for a major segment of the product line. The technology is unproven... -
Google in Russia: Leveraging Digital Analytics and Intelligence for Sustainable Growth
Sales & Marketing Case Study8.95View Details In October 2012, Dmitry Kuznetsov was appointed Country Marketing Director for Google Russia (Google RU). His primary objective was to propel Google RU... -
Osaro: Picking the best path, Spanish Version
Innovation & Entrepreneurship Case Study8.95View Details The founder of Osaro saw the potential of deep reinforcement learning to allow robots to be applied in a wide range of new applications. Osaro targeted... -
Business Process Mapping: The Darden School Mailroom
Leadership & Managing People Case Study8.95View Details The Darden School mailroom and the activities of its manager are analyzed using process mapping and waste identification tools. The note illustrates how...
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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
AI and machine learning Digital ArticleBy focusing on sci-fi goals, they’re missing out on projects that create real value right now. -
How to Design an AI Marketing Strategy
Sales & Marketing SpotlightIn order to realize AI's giant potential, CMOs need to have a good grasp of the various kinds of applications available and how they may evolve. This... -
5 Ways to Future-Proof Your Career in the Age of AI, Spanish Version
Leadership & Managing People Digital ArticleTools like ChatGPT have the potential to displace human creativity - but people still offer unique value. -
AI Should Augment Human Intelligence, Not Replace It
Global Business Digital ArticleArtificial intelligence isn't coming for your job, but it will be your new coworker. Here's how to get along. -
Collaborative Intelligence: Humans and AI Are Joining Forces
Technology & Operations Magazine ArticleArtificial intelligence is transforming all sectors of the economy, but there's no reason to fear that robots will replace all human employees. In fact,... -
The Power of Natural Language Processing
Technology & Operations Digital ArticleHow companies can use NLP to help with brainstorming, summarizing, and researching. -
Generative AI Will Enhance — Not Erase — Customer Service Jobs
Technology and analytics Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
AI and machine learning Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
Automation Doesn’t Just Create or Destroy Jobs — It Transforms Them
Automation Digital ArticleThree questions firms should ask themselves when deciding whether to automate.