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Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
What Is Psychological Safety?, Spanish Version
Leadership & Managing People Digital ArticleA culture of trust and belonging doesn't just happen. Here's how you make one. -
The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
Manage Your Energy, Not Your Time
Leadership & Managing People Magazine ArticleAs the demands of the workplace keep rising, many people respond by putting in ever longer hours, which inevitably leads to burnout that costs both the... -
The Surprising Power of Questions
Leadership & Managing People Magazine ArticleMuch of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart... -
Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
How to Conduct a Great Performance Review
Leadership & Managing People Digital ArticleWhat to do before, during, and after the meeting. -
Creating Psychological Safety for Black Women at Your Company
Organizational Development Digital ArticleWhat organizations tend to get wrong - and how to get it right. -
What Leaders Really Do
Change management Magazine ArticleThey don’t make plans; they don’t solve problems; they don’t even organize people. What leaders really do is prepare organizations for change and help them cope as they struggle through it. -
The Set-Up-To-Fail Syndrome
Managerial behavior Magazine ArticleHow bosses create their own poor performers. -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
Consulting Is More Than Giving Advice
Management Magazine ArticleBy building on a hierarchy of goals, consultants and managers can work toward mutual interests. -
Employees Are Losing Patience with Change Initiatives
Organizational Development Digital ArticleA Gartner survey found that employees' willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
Writing a Rejection Letter (with Samples)
Business writing Digital ArticleA quick no is better than a long maybe. -
Eight Ways to Build Collaborative Teams
Innovation & Entrepreneurship Magazine ArticleExecuting complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse,... -
When Great Minds Don't Think Alike
Leadership & Managing People Digital ArticleTemple Grandin on how to harness different kinds of thinking for creativity, problem-solving, and innovation. -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
The Performance Management Revolution
Leadership & Managing People Magazine ArticleHated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review's...
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Leader(ship) Development
Leadership & Managing People Case Study8.95View Details Designed for use in the first year of an MBA program, can be included within a core course on leadership or used more broadly to orient students to their... -
Infosys in India: Building a Software Giant in a Corrupt Environment
Global Business Case Study8.95View Details Shortly after Infosys was founded in 1981, its managers faced a major turning point when they made a decision to operate without giving in to the petty... -
Firmwide 360-degree Performance Evaluation Process at Morgan Stanley, Portuguese Version
Organizational Development Case Study8.95View Details Describes Morgan Stanley's firmwide, 360-degree performance evaluation process. Evaluation forms are included as exhibits. -
Leadership Voice and Style
Communication Case Study8.95View Details This technical note is used in management communications or strategic communication courses in MBA or executive education programs where students are... -
RL Wolfe: Implementing Self-Directed Teams
Leadership & Managing People Case Study8.95View Details Key topics include team design, team management, job design, employee empowerment, implementing change, and high performance workforces. In 2004, John... -
Deimos: Expanding to a New Market Using the Value Creation Wheel
Innovation & Entrepreneurship Case Study8.95View Details Mr. Nuno Ávila, General Director at Deimos Engenharia (Deimos), a private Portuguese Aerospace Engineering company and a key player in the European space... -
Americhem: The Gaylord Division (A-1)
Leadership & Managing People Case Study6.95View Details The Gaylord Division of Americhem, a large chemical company, is in the midst of the first use of a new zero-base budgeting system. The general manager... -
The Entrepreneurial Manager: Course Overview, 2017 Winter Term, Course Overview Note
Innovation & Entrepreneurship Case Study8.95View Details This note serves as an overview of the Entrepreneurial Management Unit's required curriculum course, "The Entrepreneurial Manager (TEM)." General management... -
Karen Leary (A), Portuguese Version
Leadership & Managing People Case Study8.95View Details Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant... -
Embracing Digital: ING's Journey to a New Way of Working - Supplement 1: Agile Coach
Leadership & Managing People Case Study5.00View Details Supplement to case IN1530 and IN1533 -
Waking the Bear (B): "Danonizing" the Bolshevik Biscuit Factory
Leadership & Managing People Case Study5.00View Details Supplement to case IN1056. Direct foreign investment in Russia was only 1% of GDP in 1999, and Russian industry was only half as productive in that year... -
Financing the Mozal Project
Finance & Accounting Case Study6.95View Details It is June 1997, and a team from the International Finance Corp. (IFC) is recommending that the board approve a $120 million investment in a $1.4 billion... -
Schneider Electric: Becoming the Global Specialist in Energy Management
Finance & Accounting Case Study8.95View Details Global electrical products company assesses growth and market demands in India. Company must decide between a products acquisition or developing a service... -
Sprout Solutions
Management Case Study8.95View Details Husband-and-wife co-founders Patrick and Alexandria Gentry had built Sprout Solutions to be one of the biggest Software-as-a-Service human resources management... -
Barilla SpA (A)
Technology & Operations Case Study6.95View Details Barilla SpA, an Italian manufacturer that sells to its retailers largely through third-party distributors, experienced widely fluctuating demand patterns... -
Finance Leadership in Novartis Consumer Health Businesses (Custom Version)
Leadership & Managing People Case Study8.95View Details Describes and contrasts the roles and challenges of three high-performing finance heads at Novartis Consumer Health businesses in Australia, Japan, and... -
Understand the Big Picture, French Version
Strategy & Execution Tool99.00View Details Create value by viewing your organization and your role in it from a broad perspective. -
Gaz de France
Finance & Accounting Case Study6.95View Details The treasurer of Gaz de France is an aggressive, proactive manager of his company's liability structure, running one of the largest swap books of any... -
Coco-Mat: The Spartan Mattress Revolution
Innovation & Entrepreneurship Case Study8.95View Details The Coco-Mat case tracks the development of the bedding brand from its initial concept in 1989 to the iconic status it had achieved by 2016. During that... -
Peter Browning and Continental White Cap (A)
Leadership & Managing People Case Study8.95View Details Presents a new divisional vice president's entry into a well-established and still successful manufacturing organization which is nevertheless facing...
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Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
What Is Psychological Safety?, Spanish Version
Leadership & Managing People Digital ArticleA culture of trust and belonging doesn't just happen. Here's how you make one. -
The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
Manage Your Energy, Not Your Time
Leadership & Managing People Magazine ArticleAs the demands of the workplace keep rising, many people respond by putting in ever longer hours, which inevitably leads to burnout that costs both the... -
The Surprising Power of Questions
Leadership & Managing People Magazine ArticleMuch of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart... -
Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
How to Conduct a Great Performance Review
Leadership & Managing People Digital ArticleWhat to do before, during, and after the meeting. -
Creating Psychological Safety for Black Women at Your Company
Organizational Development Digital ArticleWhat organizations tend to get wrong - and how to get it right.