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The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
Putting the Balanced Scorecard to Work
Balanced scorecard Magazine ArticleWhat do companies like Rockwater, Apple Computer, and Advanced Micro Devices have in common? They’re using the scorecard to measure performance and set strategy. -
The Office of Strategy Management
Balanced scorecard Magazine ArticleStrategy at many companies is almost completely disconnected from execution. Establishing a dedicated unit to orchestrate both will help to bridge the divide. -
The Best-Performing CEOs in the World
Leadership & Managing People Magazine ArticleFor years, people have bemoaned executives' zealous focus on short-term results, which often leads CEOs to make moves that undermine their firms' long-term... -
Having Trouble with Your Strategy? Then Map It (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleIf you were a military general on the march, you'd want your troops to have plenty of maps--detailed information about the mission they were on, the roads... -
Start a Turnaround with a Strategy Map, French Version
Strategy maps show every employee precisely how to turn a struggling organization around. -
Measuring the Strategic Readiness of Intangible Assets (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleMeasuring the value of intangible assets such as company culture, knowledge management systems, and employees' skills is the holy grail of accounting.... -
Measuring the Strategic Readiness of Intangible Assets
Strategy & Execution Magazine ArticleMeasuring the value of intangible assets such as company culture, knowledge management systems, and employees' skills is the holy grail of accounting.... -
Lean Strategy
Strategy & Execution Magazine ArticleStrategy and entrepreneurship are often seen as polar opposites. Strategy means rigorously defining and pursuing one clear path, while entrepreneurship... -
Building a Game-Changing Talent Strategy
Organizational Development Magazine ArticleWhen most of the world's financial services giants were stumbling and retrenching in the aftermath of the 2008 recession, the asset management firm BlackRock... -
Mission and Objectives, French Version
Effective performance measurement systems articulate strategic objectives, enabling leaders at all levels to make critical decisions. -
The Explainer: The Balanced Scorecard
Strategy & Execution VideoRobert S. Kaplan and David P. Norton's seminal framework--in under three minutes. -
Using the Balanced Scorecard as a Strategic Management System
Finance & Accounting HBR BestsellerThe balanced scorecard revolutionized conventional thinking about performance metrics. When Robert Kaplan and David Norton first introduced the concept... -
The Emerging Capital Market for Nonprofits
Organizational Development Magazine ArticleWhy is it that effective business start-ups frequently grow into corporate giants, but effective new nonprofits rarely reach national scale? Because,... -
Managing Alliances with the Balanced Scorecard
Balanced scorecard Magazine ArticleFifty percent of corporate alliances fail. But you can increase your partnership’s odds of success by applying these techniques. -
8 Reasons Companies Don't Capture More Value
Strategy & Execution Digital ArticleIt's not just about innovation; it's maximizing what you already have. -
How to Implement a New Strategy Without Disrupting Your Organization
Strategy & Execution Magazine ArticleThroughout most of modern business history, corporations have attempted to unlock value by matching their structures to their strategies: Centralization... -
Balanced Scorecard: Measures That Drive Performance
Strategy & Execution Magazine ArticleExecutives know that a company's measurement systems strongly affect employee behavior. But the traditional financial performance measures that worked... -
Coming Up Short on Nonfinancial Performance Measurement
Strategy & Execution Magazine ArticleIncreasingly, companies are measuring customer loyalty, employee satisfaction, and other nonfinancial areas of performance that they believe affect profitability.... -
Using Scorecards for Governance in the Corporate and Public Sector
Strategy & Execution Digital ArticleI didn't anticipate that I would leave the country of Iceland with a renewed awareness of the different governance challenges faced by private and public...
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The Execution Premium: Linking Strategy to Operations for Competitive Advantage
Strategy & Execution Book39.95View Details In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating... -
Playgrounds and Performance: Results Management at KaBOOM! (A)
Strategy & Execution Case Study6.95View Details KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that... -
Store24, French Version
Finance & Accounting Case Study8.95View Details Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy. -
An Everyone Culture: Becoming a Deliberately Developmental Organization
32.00View Details A Radical New Model for Unleashing Your Company's Potential. In most organizations nearly everyone is doing a second job no one is paying them for--namely,... -
Balanced Scorecard Success: The Kaplan-Norton Collection (4 Ebooks)
Strategy & Execution BookThis collection highlights the most important ideas and concepts from Robert S. Kaplan and David P. Norton, authors of "The Balanced Scorecard," a revolutionary... -
Playgrounds and Performance: Results Management at KaBOOM! (B), Spanish Version
Strategy & Execution Case Study5.00View Details Supplements the (A) case. -
Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard
Finance & Accounting Case Study1.00View Details A new management team at VW do Brazil develops and deploys a strategy map and Balanced Scorecard to accomplish a turnaround and cultural change after... -
Wells Fargo Online Financial Services (B), Japanese Version
Finance & Accounting Case Study5.00View Details Describes how the Balanced Scorecard built by the Online Financial Services (OFS) group is used to select the highest-priority initiatives for the organization.... -
Playgrounds and Performance: Results Management at KaBOOM! (C), Spanish Version
Strategy & Execution Case Study5.00View Details An abstract is not available for this product. -
Creating Great Choices: A Leader's Guide to Integrative Thinking
32.00View Details Move Beyond Trade-Off Thinking. When it comes to our hardest choices, it can seem as though making trade-offs is inevitable. But what about those crucial... -
China Resources Corp. (B): China Resources Microelectronics, Chinese Version
Finance & Accounting Case Study5.00View Details Late in October 2006, China Resources (Holdings) Co., Ltd. (CRC) CEO Charlie Song Lin, CFO Jiang Wel, and Information Center GM Derek Cheng were traveling... -
First Commonwealth Financial Corp.
Strategy & Execution Case Study8.95View Details First Commonwealth Financial Corp., a financial institution in central and southwestern Pennsylvania, implemented the Balanced Scorecard for describing... -
Mobil USM&R (B): New England Sales and Distribution
Finance & Accounting Case Study5.00View Details The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An... -
America Online, Inc.
Finance & Accounting Case Study8.95View Details America Online's (AOL) stock price has soared nearly 2,000% since its IPO. However, there is considerable disagreement among analysts regarding the future... -
City of Charlotte (A), Spanish Version
Finance & Accounting Case Study8.95View Details The city manager's office in Charlotte, North Carolina, is attempting to align and focus the city's programs and operating departments. City managers,... -
Compagnie Lyonnaise de Transport (A), Japanese Version
Organizational Development Case Study8.95View Details Describes the issues surrounding the funding of a centralized research service that supports two related divisions. The company has a very decentralized... -
Pacific Coffee Balanced Scorecard: Operationalizing Strategies
Strategy & Execution Case Study8.95View Details Since China Resource Enterprise Ltd. (CRE) acquired a majority stake in Pacific Coffee in 2010, the coffee chain had experienced tremendous expansion... -
Amanco: Developing the Sustainability Scorecard, Portuguese Version
Strategy & Execution Case Study8.95View Details Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental,... -
Intel Corporation: Outsourcing Dilemma
Strategy & Execution Case Study8.95View Details California-based Intel Corporation (Intel) was one of the world's leading semiconductor circuit firms. In July 2020, manufacturing delays with Intel's... -
Strategy Reading: Executing Strategy, Spanish Version
Strategy & Execution Tool15.90View Details Executing Strategy introduces the principles of effective strategy implementation. The Reading emphasizes the interdependence of strategy formulation...
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The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
Putting the Balanced Scorecard to Work
Balanced scorecard Magazine ArticleWhat do companies like Rockwater, Apple Computer, and Advanced Micro Devices have in common? They’re using the scorecard to measure performance and set strategy. -
The Office of Strategy Management
Balanced scorecard Magazine ArticleStrategy at many companies is almost completely disconnected from execution. Establishing a dedicated unit to orchestrate both will help to bridge the divide. -
Integrating Planning and Performance Management at Nordea
Strategy & Execution Other Article9.50View Details After a series of mergers, Scandinavian financial services firm Nordea had to sharpen its focus and unify its fragmented culture. The Balanced Scorecard--a... -
New Governance Model
Strategy & Execution Other Article9.50View Details A combination of necessity and happenstance led this CEO to create an organizational governance model--striking its logic and simplicity--that helped... -
Driving Strategy at the Chrysler Group
Strategy & Execution Other Article9.50View Details Seeking strategic synergy: that was the idea behind the post-merger integration team Daimler-Benz formed after acquiring the Chrysler Group in 1998. But... -
Balanced Scorecard Report, May/June 2005, Volume 7, Number 3
Organizational Development Other Article49.95View Details This issue of the Balanced Scorecard Report contains the following articles: "Translate the Strategy into Operational Terms," "Staying on Track with the... -
The Execution Premium: Linking Strategy to Operations for Competitive Advantage
Strategy & Execution Book39.95View Details In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating... -
Playgrounds and Performance: Results Management at KaBOOM! (A)
Strategy & Execution Case Study6.95View Details KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that... -
Store24, French Version
Finance & Accounting Case Study8.95View Details Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy.