Business communication

For today's time-strapped manager or professional, setting aside time to brush up on key management skills is almost impossible. Luckily, Harvard Business...

This technical note is used in management communications or strategic communication courses in MBA or executive education programs where students are...

Based in Saskatoon, Canada, Cameco was the world's largest uranium mining company. It had developed its policy for corporate social responsibility in...

This case is a supplement to 614-072, which examines the early history of the color television receiver market, and the global consequences of an historic...

This note provides background in all the modalities of telemedicine. It accompanies the cases "Medtronic: Patient Management Initiative" (A) and (B),...

Describes a young man's first job with a large corporation, where he is given a great deal of responsibility but little authority or supervision. The...

The anthrax attacks of 2001 exposed serious inadequacies in the response of the U.S. public health system to meet such grave threats. The public health...

From crackly conference lines to pixelated video, virtual meetings can be problematic. But you can host a productive conversation in which everyone participates....

In 2006, Reed Hastings, CEO of Netflix, was looking for a way to solve Netflix's customer churn problem. Netflix used Cinematch, its proprietary movie...

Most MBA internships conclude with a presentation where you detail the results of your major summer project. A lot is riding on your performance-namely,...

The co-founders of Parker & Pine must decide how best to launch their apparel company's first product, the boxer brief for plus-sized men. With only a...

In January 2010, the new DBS chief executive officer, Piyush Gupta, was tasked to realise the bank's vision to be the 'Asian bank of choice for the new...

In the summer of 2021, an Exxon Mobil Corporation (ExxonMobil) executive was secretly recorded dismissing climate science that his company had publicly...

This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346...

You're on Twitter but can't keep up with the onslaught of incoming messages. You're also not sure how to extract value from this social media phenomenon--especially...

Whether you're new to running meetings or a seasoned executive with no time to waste, leading effective (and even pleasant!) meetings is a must. "Running...

Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's...

TerraCog, a successful privately held high-tech firm that develops GPS (global positioning system) and similar products for consumer markets, has recently...

Advice for tackling one of the toughest parts of the job-hunting process.

Think: present, past, future.

For more than 30 years, the TED conference series has presented enlightening talks that people enjoy watching. In this article, Anderson, TED's curator,...

You’re probably not being ghosted.

Much of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart...

Poorly run meetings negatively affect team performance, cohesion, and ultimate success.

A well-conceived business plan is essential to the success of an enterprise. Whether you are starting up a venture, seeking additional capital for an...

A quick no is better than a long maybe.

Brain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up...

A tool to waste less of your time.