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How to Solve Problems
Collaboration and teams Digital ArticleTo bring the best ideas forward, teams must build psychological safety. -
The Hidden Traps in Decision Making
Decision making and problem solving Magazine ArticleIn making decisions, your mind may be your own worst enemy. Here’s how to catch thinking traps before they become judgment disasters. -
Leading a Midsize Business Through Change
Organizational decision making Digital ArticleSenior leaders can take in valuable employee input while maintaining decision-making authority. -
Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
Decision making and problem solving Magazine ArticleYour organization can become more decisive—and can implement strategy more quickly—if you know where the bottlenecks are and who’s empowered to break through them. -
Avoiding Disruption Requires Rapid Decision Making
Strategy Digital ArticleScan, orient, decide, and act. -
Building a Culture Where Employees Feel Free to Speak Up
Inclusion and belonging Digital ArticleFour ways to empower people to use their voice. -
Noise: How to Overcome the High, Hidden Cost of Inconsistent Decision Making
Decision making and problem solving Magazine ArticleAlgorithmic judgment is more efficient than the human variety. -
What AI-Driven Decision Making Looks Like, Chinese Version
Finance & Accounting Digital ArticleIt's not the same as being data-driven. -
Are You Frustrated with Your Team’s Ability to Solve Problems?
Decision making and problem solving Digital ArticleUnderstanding five problem-solving archetypes will help you reduce friction and get decision-making back on track. -
How the Geeks Rewrote the Rules of Management
Global Business Digital ArticleGeeks are "obsessive mavericks", and every company can benefit from their leadership style. -
An Organization-Wide Approach to Good Decision Making
Leadership & Managing People Digital ArticleA look at Chevron's process. -
10 Signs Your Company Is Resistant to Change
Finance & Accounting Digital ArticleToo often employees develop effective ways to tolerate a problem - instead of fixing it. -
Defining Your Organization's Values
Organizational Development Digital ArticleWhat are the bedrock principles underlying your company's mission? This issue's Spotlight package examines how understanding and openly recognizing them... -
From Prediction to Transformation
Technology & Operations Magazine ArticleWhile the popular view is that insights are the key benefit of artificial intelligence, in truth AI creates value by improving the quality of decisions.... -
People May Be More Trusting of AI When They Can’t See How It Works
AI and machine learning Magazine ArticleIf they can’t “see into” the system, they’re more apt to approach it with blind faith. -
To Build a Top Performing Team, Ask for 85% Effort
Organizational Development Digital ArticleLess effort can actually lead to more success. -
Preparing for Decision-Making Meetings
Leadership & Managing People Digital ArticleTim's email seemed like an innocent enough request. "Our graphic designer missed this week's deadline. Gather in the conference room at ten to decide... -
The Best Approach to Decision Making Combines Data and Managers’ Expertise
Analytics and data science Digital ArticleComputer simulations can incorporate the best of both. -
Why AI Will Shift Decision Making from the C-Suite to the Front Line
Technology & Operations Digital ArticleBut only if employees have the authority and the skills to make the call. -
10 Pitfalls That Destroy Organizational Trust
Organizational change Digital ArticleAre they getting in the way of your progress?
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Tapping into a Digital Brain: AI-Powered Talent Management at Infosys
Technology & Operations Case Study8.95View Details Infosys, an India-based global IT consulting and software services provider, had more than 200,000 employees, mainly software specialists and technical... -
Note on Organizational Structure
Organizational Development Case Study8.95View Details Provides the reader with a basic understanding of organizational structure. The first section outlines some of the key tools and criteria that must be... -
La Esperanza: Beyond Automation, Spanish Version
Organizational Development Case Study8.95View Details La Esperanza was a mining unit owned by POFCO, a company with its headquarters in China and with operations in Peru, dedicated to the development of gold... -
Polarizing Government Work: McKinsey & Co. and Immigration and Customs Enforcement (ICE)
Strategy & Execution Case Study8.95View Details When Donald Trump announced his run for president in 2015, he placed immigration front and center in his campaign. He promised to drastically expand U.S.... -
Ransomware Attack at Colonial Pipeline Company
Management Case Study8.95View Details On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen... -
Cadbury Schweppes: Capturing Confectionery (Abridged)
Strategy & Execution Case Study8.95View Details In late 2002, global confectionery and beverage maker Cadbury Schweppes needed to decide whether or not to make an acquisition bid for Adams, an underperforming... -
MIC Food: Shaping the Right Decision-Making Process for the Future
Management Case Study8.95View Details This case concerns a family business's efforts to assess and shape collective decision-making among a large sibling leadership group and transition from... -
Four Steps to Effective Decisions
99.00View Details Need to make a decision? Start with simple but powerful techniques like asking questions and generating alternatives. Then continue to build your skills... -
Medplus Ltd. (A), (B), (C)
Management Case Study8.95View Details The case revolves around a critical incident that took place at an Indian pharmaceutical company, in which various stakeholders had very different perspectives... -
Homeless World Cup: Social Entrepreneurship, Cause Marketing, and a Partnership with Nike
Innovation & Entrepreneurship Case Study8.95View Details The case follows Mel Young, founder and president of Homeless World Cup, a nonprofit organization whose mission is to eliminate homelessness around the... -
Arcos Dorados: How to Lead and From Where
Strategy & Execution Case Study8.95View Details Acros Dorados, an Argentina-based multinational, is facing new organizational challenges as it seeks to build on its recent turnaround, and grow in Brazil... -
Alibaba's Values Dilemma
Leadership & Managing People Case Study8.95View Details This case starts by exploring the brief history of Alibaba from 1999 to 2020 from the perspective of strategy and values. The case shows how a company's... -
Francisco de Narvaez at Tia: Selling the Family Business
Leadership & Managing People Case Study8.95View Details In January 1999, Francisco de Narvaez sold Tia, his family's retail business in Argentina. De Narvaez reflects on the decision to sell and the selling... -
NTT DOCOMO's Race to 5G
Strategy & Execution Case Study8.95View Details The case, based on extensive interviews with NTT DOCOMO's technology leaders, focuses on the opportunities and challenges that NTT DOCOMO faces with the... -
Ce Soir-Là, Ils n'Arrivent Plus Un par Un, Mais par Vagues: Coping with the Surge of Trauma Patients at L'Hôpital Universitaire La Pitié Salpêtrière-Friday, November 13, 2015
Leadership & Managing People Case Study8.95View Details On November 13, 2015, Dr. Marie Borel, Dr. Emmanuelle Dolla, Dr. Frédéric Le Saché, and Prof. Mathieu Raux were the doctors in charge of the trauma center... -
Manage Group Decision Making, Chinese Version
Management Tool99.00View Details ... -
Yorgus Yogurt and Zona Sul: Building a New Venture in an Established Family Business
Global Business Case Study8.95View Details Yorgus, a Brazilian entrepreneurial maker of premium Greek yogurt, has hit its stride--and now it faces questions about the best path to achieve growth,... -
Regulatory independence in India: A case of Atomic Energy Regulatory Board
Leadership & Managing People Case Study8.95View Details This case discusses the evolution and role of India's nuclear regulator - the Atomic Energy Regulatory Board (AERB). It examines the need for a regulator... -
NetApp: The Day-to-Day of a District Manager
Leadership & Managing People Case Study8.95View Details Set in mid-2002, this case illustrates "a day in the life" of a district sales manager of a Silicon Valley company, as the technology market faced a downturn.... -
Pella Corporation: Creating the Right Shareholder Roles and Goals for the Future
Management Case Study8.95View Details This case concerns the efforts of a multigenerational family company to articulate and document shareholder roles and goals aligned with the enterprise's...
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How to Solve Problems
Collaboration and teams Digital ArticleTo bring the best ideas forward, teams must build psychological safety. -
The Hidden Traps in Decision Making
Decision making and problem solving Magazine ArticleIn making decisions, your mind may be your own worst enemy. Here’s how to catch thinking traps before they become judgment disasters. -
Leading a Midsize Business Through Change
Organizational decision making Digital ArticleSenior leaders can take in valuable employee input while maintaining decision-making authority. -
Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
Decision making and problem solving Magazine ArticleYour organization can become more decisive—and can implement strategy more quickly—if you know where the bottlenecks are and who’s empowered to break through them. -
Avoiding Disruption Requires Rapid Decision Making
Strategy Digital ArticleScan, orient, decide, and act. -
LinkedIn Co-Founder Reid Hoffman on Innovating Amid Volatility
Leadership AudioThe entrepreneur and venture capitalist explains how ongoing volatility can be transformed into an opportunity for innovation. -
Building a Culture Where Employees Feel Free to Speak Up
Inclusion and belonging Digital ArticleFour ways to empower people to use their voice. -
Noise: How to Overcome the High, Hidden Cost of Inconsistent Decision Making
Decision making and problem solving Magazine ArticleAlgorithmic judgment is more efficient than the human variety. -
Tapping into a Digital Brain: AI-Powered Talent Management at Infosys
Technology & Operations Case Study8.95View Details Infosys, an India-based global IT consulting and software services provider, had more than 200,000 employees, mainly software specialists and technical... -
Alibaba's Values Dilemma, Teaching Note
Leadership & Managing People Digital ArticleTeaching Note for Case CB0176