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How to Conduct a Great Performance Review
Leadership & Managing People Digital ArticleWhat to do before, during, and after the meeting. -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
How Companies Can Improve Employee Engagement Right Now
Employee retention Digital ArticleStart by connecting what people do to what they care about. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
Rethink Your Employee Value Proposition
Talent management SpotlightOffer your people more than just flexibility. -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
Second in Command: The Misunderstood Role of the Chief Operating Officer
Leadership & Managing People Magazine ArticleAsking the question, "What makes a great COO?" is akin to asking "What makes a great candidate for U.S. vice-president?" It all depends on the first name... -
The Value of Belonging at Work
Inclusion and belonging Digital ArticleIt’s good for people — and for the bottom line. -
Why Employees Need Both Recognition and Appreciation, Chinese Version
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
Communities of Practice: The Organizational Frontier
Organizational Development Magazine ArticleA new organizational form is emerging in companies that run on knowledge: the community of practice. And for this expanding universe of companies, communities... -
Making Exit Interviews Count
Managing people Magazine ArticleThis underused practice can be a powerful tool for retention. -
Why Employees Stay
Organizational Development Magazine ArticleAn on-going study of 406 employees in 3 companies indicates the two variables that affect job retention and turnover are job satisfaction and environmental... -
It's Time to Reimagine Employee Retention
Leadership & Managing People Digital ArticleThree ways to increase the chance that top talent sticks around. -
A Better Way to Develop and Retain Top Talent
Developing employees Digital ArticleAre you giving your employees enough opportunities to learn? -
8 Things Leaders Do That Make Employees Quit
Leadership & Managing People Digital ArticleThey're some of the most expensive mistakes you can make. -
How to Intervene When a Manager Is Gaslighting Their Employees
Power and influence Digital ArticleWhat leaders can do when they spot this bad behavior. -
How to Design an Internal Talent Marketplace
Technology and analytics Magazine ArticleAlign company needs and employee preferences. -
Burnout Is About Your Workplace, Not Your People
Leadership & Managing People Digital ArticleLeaders create the conditions that lead to burnout - or prevent it. -
Onboarding Can Make or Break a New Hire's Experience, German Version
Leadership & Managing People HBR BestsellerImplementing a formal program could boost retention by up to 50%. -
3 Ways to Boost Retention Through Professional Development
Employee retention Digital ArticleData suggests it’s one of the best ways to improve company culture.
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Ecolab, Inc.
Leadership & Managing People Case Study8.95View Details By 1993, Ecolab has established a dominant market position in the institutional cleaning industry. As the company's principal competitor, Diversify, drives... -
HBR's 10 Must Reads on Trust (with bonus article "Begin with Trust" by Frances X. Frei and Anne Morriss)
24.95View Details Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more... -
Stone Finch, Inc.: Young Division, Old Division
Leadership & Managing People Case Study8.95View Details CEO Jim Billings wants to attract energetic, entrepreneurial talent to Stone Finch, Inc., which comprises an older division that fabricates products like... -
Rob Parson at Morgan Stanley (C) (Abridged), Chinese Version
Organizational Development Case Study5.00View Details A year after Rob Parson's manager decided to postpone Parson's promotion, Parson's new manager Gary Stuart faces the decision of promotion again. Stuart... -
Shell: A Company of Opportunity?
Leadership & Managing People Case Study8.95View Details The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as 'Opportunity... -
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
24.95View Details Reichheld lays out a new "economics of loyalty" that provides a framework where the "soft" elements of business--loyalty and learning--can be effectively... -
Hiring and Firing
9.95View Details The Lessons Learned Series Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? Now you can find... -
The Alliance: Managing Talent in the Networked Age
30.00View Details Introducing the new, realistic loyalty pact between employer and employee. The employer-employee relationship is broken, and managers face a seemingly... -
Leadership Transitions and Team Building: Leadership Collection (2 Ebooks)
50.00View Details The Leadership Transitions and Team Building Collection includes two important books: "The First 90 Days, Updated and Expanded," by Michael D. Watkins,... -
The Future of Org1: In Invitae or Out?
Management Case Study8.95View Details This case centers on technologist and founder Alex Furman of the genetics testing company Invitae. At Invitae, Furman reimagined his human resources (HR)... -
Why Should Anyone Work Here?: What It Takes to Create an Authentic Organization
Imagine designing the best company on earth to work for... What would that company be like? How would you build and sustain it? As a leader, you need... -
Culture at Google, Chinese Version
Leadership & Managing People Case Study8.95View Details Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open... -
Governance and Talent Management in a Professional Services Firm
Leadership & Managing People Case Study8.95View Details The Academy for Professional Development (APD) was launched in 1993, shortly after Perestroika and the turbulent time of Soviet disintegration. With the... -
Candor at Clever
Leadership & Managing People Case Study8.95View Details Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share (Exhibit 1-2) and headcount (Exhibit 3). As with many high-growth... -
Clifford Chance: Women at Work
Organizational Development Case Study8.95View Details It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide... -
HBR Guide to Motivating People
Help your people reach their potential. As a manager, it's your responsibility to ensure your team is motivated and performing at a high level. But recent... -
Rob Parson at Morgan Stanley (D), Portuguese Version
Organizational Development Case Study5.00View Details Supplements the (C) case. -
Millennium Pharmaceuticals, Inc. (A)
Technology & Operations Case Study6.95View Details Focuses on Millennium's strategy to grow and revolutionize drug development through the use of new technologies such as genomics. Describes how Millennium... -
Barbara Norris: Leading Change in the General Surgery Unit
Leadership & Managing People Case Study8.95View Details Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern Massachusetts... -
HBR's 10 Must Reads on Leadership, Vol. 2 (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Stay on top of your leadership game. Leadership isn't something you're born with or gifted as a reward for an abundance of charisma; true leadership stems...
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How to Conduct a Great Performance Review
Leadership & Managing People Digital ArticleWhat to do before, during, and after the meeting. -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
How Companies Can Improve Employee Engagement Right Now
Employee retention Digital ArticleStart by connecting what people do to what they care about. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
Ask an Expert: How Do I Ask for Time Off in a New Job?
Compensation and benefits AdviceThere is no such thing as “earning” a break. -
Rethink Your Employee Value Proposition
Talent management SpotlightOffer your people more than just flexibility. -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
Second in Command: The Misunderstood Role of the Chief Operating Officer
Leadership & Managing People Magazine ArticleAsking the question, "What makes a great COO?" is akin to asking "What makes a great candidate for U.S. vice-president?" It all depends on the first name... -
The Value of Belonging at Work
Inclusion and belonging Digital ArticleIt’s good for people — and for the bottom line. -
Why Employees Need Both Recognition and Appreciation, Chinese Version
Organizational Development Digital ArticleOne is about what people do; the other is about who they are.