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What Great Listeners Actually Do
Communication Digital ArticleIt's about more than keeping quiet. -
Make the Most of Your One-on-One Meetings
Leadership & Managing People Magazine ArticleFew organizations provide strong guidance or training for managers on meeting individually with their employees, but the author's research shows that... -
How to Become a Better Listener
Communication Digital ArticleSharpen these seven skills. -
Cracking the Code of Sustained Collaboration
Collaboration and teams Magazine ArticleSix new tools for training people to work together better -
How Great Coaches Ask, Listen, and Empathize
Leadership & Managing People Digital ArticleLeadership doesn't mean having all the answers. -
Listening to People
Listening skills Magazine ArticleRecently the top executives of a major manufacturing plant in the Chicago area were asked to survey the role that listening plays in their work. Later, an executive seminar on listening was held. Here are three typical comments made by participants: “Frankly, I had never thought of listening as an important subject by itself. But […] -
The Art of Giving and Receiving Advice
Leadership & Managing People Magazine ArticleSeeking and giving advice are central to effective leadership and decision making, and they require emotional intelligence, self-awareness, restraint,... -
Create Rules to Unify Your Team
To avoid repeating mistakes, gather input from team members on the lessons learned from past projects. -
How to Shine When You're Put on the Spot
Leadership & Managing People Magazine ArticleMastering the art of spontaneous speaking is important for leaders. They must do more than just deliver a good prepared keynote-they need to nail the... -
Better Ways to Support a Colleague with Breast Cancer
Illness Digital ArticleAdvice from women who have been through the diagnosis. -
Introduction to Negotiating, French Version
The best negotiations are based on trust and finding common ground. -
The Best Advice I Ever Got: Maureen Chiquet
Leadership & Managing People Magazine ArticleThe CEO of Chanel recalls her days as a young merchant, when she was taken to task by a powerful executive for not listening. Twenty years later, his... -
Listen for Your Clients' Real Needs, Chinese Version
Careful listening can uncover unexpected-and effective-customer solutions. -
Managing a Polarized Workforce
Leadership & Managing People Magazine ArticleOne of the toughest challenges leaders face is managing diverse perspectives--and given heightened tensions over politics and movements such as #MeToo... -
Pay Attention to Resistance Triggers - Ask the Coach, Portuguese Version
Doreen keeps pushing Robert to accept a challenging new assignment. She reassures him he'll be great at it-but he's still resisting. A professional coach... -
Bursting the CEO Bubble
Leadership & Managing People Magazine ArticleAlthough CEOs are charged with recognizing when their firms need a major change in direction, their power and privilege often insulate them from information... -
An Emotionally Engaged Leader, Spanish Version
Teams whose leaders are emotionally engaged with them have lower turnover, higher productivity, and a greater sense of community. -
How to Cultivate Engaged Employees
Organizational Development Magazine ArticleEverybody knows that an empowered team enhances everyone's performance, including the manager's. Vlachoutsicos, of the Athens University of Economics... -
Getting Back to the Basics of Human Connection
Communication Digital ArticleThe return to in-person work can be overwhelming. These four strategies can help. -
When Not to Give Advice
Rather than give advice when mentoring, consider sharing experience. Share your relevant career choices to allow others to make their own decisions.
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Lead Your Team Through Conflict
Learn the difference between good and bad conflict, and discover strategies to help your team disagree constructively. -
Self-Advocating in Early Career
Leadership & Managing People Case Study8.95View Details Many people early in their careers find self-advocacy awkward or may even perceive it as impossible. They don't know what is reasonable for them to request... -
Establish Project Scope, Chinese Version
99.00View Details A successful project begins with clearly defined objectives. Be sure you know which problems your project aims to solve-and which problems it's not meant... -
ChatChat (VC Version)
Leadership & Managing People Case Study8.95View Details This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles: two for students playing the... -
Unmute! Effective Virtual Communication
Management Case Study8.95View Details Online meetings are now part of our normal daily routines. They are easy to set up, we have hardware to make them happen, multiple software solutions... -
Curiosity (HBR Emotional Intelligence Series)
Management Book19.99View Details Expand your mindset by exploring what's around you. Curiosity allows you to break free of your assumptions and see the world differently. This book explores... -
Mindful Listening (HBR Emotional Intelligence Series)
19.99View Details Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged,... -
Next-Level Negotiating: Women at Work Discussion Group Toolkit
Sales & Marketing BookThe "HBR Women at Work" series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout... -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book50.00View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
HBR's 10 Must Reads on Strengthening Your Soft Skills (with bonus article "You Don't Need Just One Leadership Voice--You Need Many" by Amy Jen Su)
Management Book24.95View Details To become a great leader, develop your soft skills. If you read nothing else on developing your soft skills and people skills, read these 10 articles.... -
Listen and Question Effectively, Spanish Version
99.00View Details Focus on what people are really saying. -
Customer Focus, Chinese Version
Sales & Marketing Tool99.00View Details Only by putting customers front and center can companies pull ahead-and stay ahead-of their rivals. Learn how to identify your key customers, their changing... -
Maryam Hassan
Leadership & Managing People Case Study8.95View Details Maryam and Sameer, brother and sister, were searching for an apartment in Hitech City, Hyderabad. Recent college graduates who were now starting jobs... -
Conduct a Performance Appraisal Meeting, Portuguese Version
Communication ToolHow you conduct a performance appraisal meeting-including when and where you hold the conversation-can be as important as what you say. -
Moral Complexity in Leadership: Hubris and Humility / Antigone, by Sophocles
Management Case Study8.95View Details The "Moral Complexity in Leadership" series of cases and teaching notes help business instructors harness the power of fiction to prepare students for... -
Win Hearts, Portuguese Version
Communication ToolA logical argument won't persuade people unless you also "win their hearts"-connect with them on an emotional level. To win hearts, use vivid descriptions,... -
HBR's 10 Must Reads for Mid-Level Managers (with bonus article "Managers Can't Do It All" by Diane Gherson and Lynda Gratton)
24.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
HBR's 10 Must Reads for Mid-Level Managers (Paperback + Ebook)
Management Special Offer34.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
HBR's 10 Must Reads on Strengthening Your Soft Skills (Paperback + Ebook)
Management Special Offer34.95View Details PENDING -
ChatChat (Co-Founders Version)
Leadership & Managing People Case Study8.95View Details This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles: two for students playing the...
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What Great Listeners Actually Do
Communication Digital ArticleIt's about more than keeping quiet. -
Make the Most of Your One-on-One Meetings
Leadership & Managing People Magazine ArticleFew organizations provide strong guidance or training for managers on meeting individually with their employees, but the author's research shows that... -
How to Become a Better Listener
Communication Digital ArticleSharpen these seven skills. -
Cracking the Code of Sustained Collaboration
Collaboration and teams Magazine ArticleSix new tools for training people to work together better -
How Great Coaches Ask, Listen, and Empathize
Leadership & Managing People Digital ArticleLeadership doesn't mean having all the answers. -
Listening to People
Listening skills Magazine ArticleRecently the top executives of a major manufacturing plant in the Chicago area were asked to survey the role that listening plays in their work. Later, an executive seminar on listening was held. Here are three typical comments made by participants: “Frankly, I had never thought of listening as an important subject by itself. But […] -
The Art of Giving and Receiving Advice
Leadership & Managing People Magazine ArticleSeeking and giving advice are central to effective leadership and decision making, and they require emotional intelligence, self-awareness, restraint,... -
Stop Asking Neurodivergent People to Change the Way They Communicate
Neurodiversity POVNeurotypical people can do more to close the communication gap. -
The Art of Making Small Talk: Our Favorite Reads
Communication ListicleIt helps us feel emotionally connected - even when we work apart. -
Create Rules to Unify Your Team
To avoid repeating mistakes, gather input from team members on the lessons learned from past projects.