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What Great Listeners Actually Do
Communication Digital ArticleIt's about more than keeping quiet. -
The Science of Strong Business Writing
Leadership & Managing People Magazine ArticleBrain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up... -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
The Leadership Odyssey
Leadership & Managing People Magazine ArticleA paradox of business is that while leaders often employ a hands-on, directive style to rise to the top, once they arrive, they're supposed to empower... -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
Make the Most of Your One-on-One Meetings
Leadership & Managing People Magazine ArticleFew organizations provide strong guidance or training for managers on meeting individually with their employees, but the author's research shows that... -
7 Tricky Work Situations, and How to Respond to Them, German Version
Communication Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas. -
How to Tell Your Boss You Have Too Much Work
Leadership & Managing People Digital ArticleDon't suffer in silence. -
How to Handle Difficult Conversations at Work
Communication Best PracticeStart by changing your mindset. -
How to Become a Better Listener
Communication Digital ArticleSharpen these seven skills. -
A Step-by-Step Guide to Firing Someone
Dismissing employees Digital ArticleThink about it like a no-fault divorce. -
7 Things to Say When a Conversation Turns Negative
Interpersonal skills Digital ArticleA helpful list of replies and comebacks. -
Preparing to Tell Your Boss "I Quit"
Communication Digital ArticleApproach the conversation with a plan for their reaction - whatever it may be. -
How to Say No to Taking on More Work
Leadership & Managing People Digital ArticleBe up front about your reasons. -
How to Have Difficult Conversations When You Don't Like Conflict
Communication Digital ArticleBe curious and respectful. -
Do You Hate Your Boss?
Leadership & Managing People Magazine ArticleAt least half of all employees have quit a job at some point because of their supervisor. People complain of bosses who bully them, micromanage, steal... -
How to Talk to an Employee Who Isn’t Meeting Their Goals
Employee performance management Digital ArticleBe clear, be specific, and end with a plan to move forward. -
When and How to Respond to Microaggressions, Spanish Version
Leadership & Managing People Digital ArticleA framework for navigating uncomfortable conversations. -
How to Talk to Your Boss When You're Underperforming
Leadership & Managing People Best PracticeFocus on solutions, not excuses.
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HBR Guide to Negotiating Ebook + Tools + Video
Communication BookNegotiating may seem scary or unpleasant: you may worry that you do not have the right skills to go head-to-head in a negotiation and get what you deserve,... -
Hiring and Firing
9.95View Details The Lessons Learned Series Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? Now you can find... -
Personnel Problems
Organizational Development Case Study8.95View Details The CEO of an investment management firm must decide what to do about inappropriate actions by two different employees. While both employees are strong... -
Dr. Curley's Perfect Storm
Leadership & Managing People Case Study8.95View Details Dr. Curley is an obstetrician that deals with a very difficult birth of the new Santorini child. The Santorinis have been through a stillbirth, and upon... -
L'Oreal: Global Brand, Local Knowledge
Sales & Marketing Case Study8.95View Details Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening... -
Bosses, Coworkers, and Building Great Work Relationships (HBR Work Smart Series)
Management Book22.00View Details I'm not here to make work friends. Or am I? Managers, peers, work friends, mentors, frenemies, annoying people, romantic interests, people with awful... -
Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact
30.00View Details Take control of your communications--before someone else does. What if someone told you that your behavior was controlled by a powerful, invisible force?... -
Management Communication Self-Paced Learning Program: Presenting Section
90.00View Details The Management Communications self-paced learning program provides you with the skills and guided practice necessary to master fundamental concepts in... -
Michael Lester at Lachlan Consulting, Japanese Version
Leadership & Managing People Case Study8.95View Details Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must... -
HBR's 10 Must Reads on Leadership, Vol. 2 (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Stay on top of your leadership game. Leadership isn't something you're born with or gifted as a reward for an abundance of charisma; true leadership stems... -
Medisys Corp.: The IntensCare Product Development Team
Organizational Development Case Study8.95View Details Key topics include designing teams, managing teams, managing conflict, group dynamics, project management, product development, interdepartmental relations,... -
Danielle Marcoux at AdNet2Win Technologies
Leadership & Managing People Case Study8.95View Details Danielle Marcoux, Director of Web Design at AdNet2Win Technologies, must decide how best to confront Charles Davide, the Chief Technology Officer and... -
Getting Along: How to Work with Anyone (Even Difficult People)
A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people... -
Overcome Language Barriers, Chinese Version
Global Business Tool99.00View Details Language complicates global collaborations. Learn how to break down language barriers, encourage non-native speakers, and help everyone embrace language... -
Healthy Buildings
Leadership & Managing People Case Study8.95View Details The Healthy Buildings case profiles Janet Rodriguez, CEO and founder of Healthy Buildings, a green building materials supplier. In her role as CEO, Rodriguez... -
Australia-Japan Cable: Structuring the Project Company
Finance & Accounting Case Study6.95View Details In late September 1999, representatives from Telstri, Japan Telecom, and Teleglobe met to discuss the structure of the Australia-Japan Cable (AJC) project,... -
Communicating for Results: A Harvard ManageMentor Curated Collection
Communication Special Offer125.00View Details Effective communication is a key driver for achieving desired results on a personal or business level. This interactive online course includes four critical... -
A Note on Seeking, Receiving, and Giving Advice
Organizational Development Case Study8.95View Details This note examines the processes of seeking, receiving, and giving advice by drawing on both academic research and the lessons of skilled practitioners.... -
Running a Tight Ship (A): Save the World Foundation Budget Negotiation - Maria Masa - Confidential Instructions
Leadership & Managing People Case Study8.95View Details In this negotiation role-play between a promising new hire (Maria) and her experienced boss (Milo) in a large NGO, Maria has an ambitious mandate to develop... -
Lead Your Team Through Conflict
Learn the difference between good and bad conflict, and discover strategies to help your team disagree constructively.
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How to Write a Meaningful Thank You Note
Psychology AscendSample messages from common workplace scenarios. -
What Great Listeners Actually Do
Communication Digital ArticleIt's about more than keeping quiet. -
My Pronouns Are She/They. What Are Yours?
Communication First PersonGender pronouns are not a trend - they are a best practice. -
The Science of Strong Business Writing
Leadership & Managing People Magazine ArticleBrain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up... -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
The Leadership Odyssey
Leadership & Managing People Magazine ArticleA paradox of business is that while leaders often employ a hands-on, directive style to rise to the top, once they arrive, they're supposed to empower... -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
Make the Most of Your One-on-One Meetings
Leadership & Managing People Magazine ArticleFew organizations provide strong guidance or training for managers on meeting individually with their employees, but the author's research shows that... -
7 Tricky Work Situations, and How to Respond to Them, German Version
Communication Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas.