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Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
The Surprising Power of Questions
Leadership & Managing People Magazine ArticleMuch of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart... -
Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
What Leaders Really Do
Change management Magazine ArticleThey don’t make plans; they don’t solve problems; they don’t even organize people. What leaders really do is prepare organizations for change and help them cope as they struggle through it. -
Writing a Rejection Letter (with Samples)
Business writing Digital ArticleA quick no is better than a long maybe. -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
Storytelling That Moves People
Communication Magazine ArticleWhen executives need to persuade an audience, most try to build a case with facts, statistics, and some quotes from authorities. In other words, they... -
How to Approach an Office Romance (and How Not To)
Communication Best PracticeMany people meet their partners at work - but proceed carefully. -
Strategies of Effective Interviewing
Job interviews Magazine ArticleWe all think we know how to carry on our side of a two-way business conversation, but we can get much fuller and more-accurate information if we pay careful attention to strategies of effective interviewing. -
Managers and Leaders: Are They Different? (HBR Classic)
Leadership & Managing People Magazine ArticleManagers and leaders are two very different types of people. Managers' goals arise out of necessities rather than desires; they excel at defusing conflicts... -
How to Become a Better Listener
Communication Digital ArticleSharpen these seven skills. -
The Four Things a Service Business Must Get Right
Customer service Magazine ArticleExtensive study of the world’s best service companies reveals the principles on which they’re built. -
The Elements of Good Judgment
Decision making and problem solving Magazine ArticleHow to improve your decision-making -
How to Run a Meeting
Business communication Magazine ArticleAt critical points things may go wrong, but here are ways of putting them right. -
Strategic Leadership: The Essential Skills
Leadership & Managing People Magazine ArticleThe more uncertain your environment, the greater the opportunity--if you have the leadership skills to capitalize on it. Research at the Wharton School... -
8 Ground Rules for Great Meetings
Meeting management Digital ArticleFocus on behaviors, not procedures. -
Six Basics for General Managers
Leadership & Managing People Magazine ArticleSuccessful general managers stress fundamentals. Whatever their leadership style, they invariably focus their efforts on the six tasks that lay the foundation... -
What to Do If Your Boss Doesn't Like You
Leadership & Managing People Digital ArticleA targeted plan to make things better. -
Second in Command: The Misunderstood Role of the Chief Operating Officer
Leadership & Managing People Magazine ArticleAsking the question, "What makes a great COO?" is akin to asking "What makes a great candidate for U.S. vice-president?" It all depends on the first name...
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HBR Guide to Negotiating Ebook + Tools + Video
Communication BookNegotiating may seem scary or unpleasant: you may worry that you do not have the right skills to go head-to-head in a negotiation and get what you deserve,... -
Prepare for a Meeting
Communication ToolHow you prepare for a meeting can make or break its usefulness. Discover the essential steps you need to take to ensure that your meeting succeeds. -
Track Financial Performance, Chinese Version
Finance & Accounting ToolWhether you're monitoring an investment you've made or an operational budget you've developed for your group, you need to track the financial performance... -
Running Virtual Meetings (HBR 20-Minute Manager Series)
From crackly conference lines to pixelated video, virtual meetings can be problematic. But you can host a productive conversation in which everyone participates.... -
Finance Basics (HBR 20-Minute Manager Series)
Finance & Accounting Book25.00View Details Intimidated by corporate finance? The numbers (and the jargon) can feel overwhelming-but you have to understand them to manage effectively. Finance Basics... -
Shell: A Company of Opportunity?
Leadership & Managing People Case Study8.95View Details The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as 'Opportunity... -
What Went Wrong with Boeing's 737 Max?
Leadership & Managing People Case Study8.95View Details This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346... -
Running Meetings (HBR 20-Minute Manager Series)
Whether you're new to running meetings or a seasoned executive with no time to waste, leading effective (and even pleasant!) meetings is a must. "Running... -
The Power to Persuade (Abridged)
Leadership & Managing People Case Study8.95View Details This note develops and explains a five-part framework for persuading others to support (or not oppose) a desired course of action. -
Akbank Part A: A Crisis Is a Terrible Thing to Waste
Finance & Accounting Case Study8.95View Details This case looks at the provision of financial services both when a banking system is weak and inefficient and when it is liquid, solvent, and highly competitive,... -
Lombardi Co. (A): A Company Buyout: Confidential Instructions for Luca Lombardi
Finance & Accounting Case Study8.95View Details A multi-issue 1-on-1 negotiation between an aging Italian entrepreneur in North Africa (Luca Lombardi) and a young M&A specialist from a large Asian corporation... -
Get the Right Things Done: The Drucker Collection (6 Items)
Gain insight into the writings of Peter Drucker, one of management's greatest thinkers, with this digital collection curated by Harvard Business Review.... -
Communicate with Stakeholders, French Version
99.00View Details Throughout your project's life cycle, you need to update stakeholders on progress and problems. Find out how to keep them informed-so they don't get hit... -
Cisco Systems, Inc.: Implementing ERP
Technology & Operations Case Study6.95View Details Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse,... -
Decision-Making Exercise (C)
Strategy & Execution Case Study8.95View Details Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business... -
Harvard Business Essentials: Crisis Management: Master the Skills to Prevent Disasters
25.00View Details In today's volatile work environment, avoiding disaster is more important than ever. Crisis Management helps managers identify, manage, and prevent potential... -
HBR's 10 Must Reads for New Managers Collection (4 Books)
Becoming a manager for the first time means mastering a new set of business and personal skills. "HBR's 10 Must Reads for New Managers Collection" offers... -
Corey Robinson at Sprint Corporation (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. A rewritten version of an earlier supplement. -
Necessary Evils: A Diagnostic Exercise, Spanish Version
Organizational Development Case Study8.95View Details Central to the work of leaders and professionals are tasks that entail harming one party to deliver benefits or advance valued and worthy goals. Sometimes...
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Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
The Surprising Power of Questions
Leadership & Managing People Magazine ArticleMuch of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart... -
Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
What Leaders Really Do
Change management Magazine ArticleThey don’t make plans; they don’t solve problems; they don’t even organize people. What leaders really do is prepare organizations for change and help them cope as they struggle through it. -
Writing a Rejection Letter (with Samples)
Business writing Digital ArticleA quick no is better than a long maybe. -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
Storytelling That Moves People
Communication Magazine ArticleWhen executives need to persuade an audience, most try to build a case with facts, statistics, and some quotes from authorities. In other words, they... -
How to Approach an Office Romance (and How Not To)
Communication Best PracticeMany people meet their partners at work - but proceed carefully. -
Strategies of Effective Interviewing
Job interviews Magazine ArticleWe all think we know how to carry on our side of a two-way business conversation, but we can get much fuller and more-accurate information if we pay careful attention to strategies of effective interviewing.