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The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
Eight Ways to Build Collaborative Teams
Innovation & Entrepreneurship Magazine ArticleExecuting complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse,... -
Cross-Silo Leadership
Leadership & Managing People Magazine ArticleToday the most promising innovation and business opportunities require collaboration among functions, offices, and organizations. To realize them, companies... -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
The Revolution Will Be Managed
Leadership & Managing People Digital ArticleWhy some movements succeed and others fail. -
Saving the Business Without Losing the Company
Organizational Development Magazine ArticleWhen Renault and Nissan entered into a strategic alliance in March 1999, Nissan was in trouble. The Japanese automaker had struggled for 8 years to turn... -
The Collaboration Blind Spot
Organizational Development Magazine ArticleLeaders are well aware of the central role that cross-group collaboration plays in business today. So in planning for collaborative initiatives, they... -
Decision-Driven Marketing
Sales & Marketing Magazine ArticleThe gap between marketers' aspirations and what their organizations can accomplish creates intense pressure to reshape how marketing is done. In recent... -
Use Data to Answer Your Key Business Questions
Strategy & Execution Digital ArticleActivating your analytics should be a cross-team effort. -
Why Strategy Execution Unravels--and What to Do About It
Organizational Development Magazine ArticleTwo-thirds to three-quarters of large organizations struggle with execution. And it's no wonder: Research reveals that several common beliefs about implementing... -
How Smart, Connected Products Are Transforming Companies
Technology & Operations Magazine ArticleThe evolution of products into intelligent, connected devices is revolutionizing business. In a November 2014 article, "How Smart, Connected Products... -
Why Corporate Functions Stumble
Organizational Development Magazine ArticleA survey of 761 of the largest corporations in North America and Europe showed that the number of corporate functions had increased at about a third from... -
When Senior Managers Won't Collaborate
Strategy & Execution Magazine ArticleFor professional services firms, the only way to address clients' most complex issues is for specialists to work together across the boundaries of their... -
Eight Dangers of Collaboration
Leadership & Managing People Digital ArticleMost of what is written about collaboration is positive. Even hip. Collaboration is championed enthusiastically by the Enterprise 2.0 experts, as well... -
The Team That Wasn't (HBR Case Study and Commentary)
Organizational Development Magazine ArticleEric Holt had one responsibility as FireArt's director of strategy: to put together a team of people from each division and create and implement a comprehensive... -
Putting Marketing on "ROIDs"
Sales & Marketing Digital ArticleAs soon as the St. Louis Cardinals' new batting coach Mark McGwire told reporters at spring training that he had used steroids only to stay healthy, not... -
The Rise of the Chief Marketing Technologist
Sales & Marketing Magazine ArticleMarketing is rapidly becoming one of the most technology-dependent functions in business. In response, a new type of executive is emerging--the chief... -
Integrate Analytics Across Your Entire Business
Technology & Operations Digital ArticleChase the larger business goal. -
Learning Together in a U.S. Hospital, Spanish Version
Strategy & Execution VideoCross-functional groups can accomplish surprising results when they think strategically together.
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Americhem: The Gaylord Division (A-1)
Leadership & Managing People Case Study6.95View Details The Gaylord Division of Americhem, a large chemical company, is in the midst of the first use of a new zero-base budgeting system. The general manager... -
Financing the Mozal Project
Finance & Accounting Case Study6.95View Details It is June 1997, and a team from the International Finance Corp. (IFC) is recommending that the board approve a $120 million investment in a $1.4 billion... -
Schneider Electric: Becoming the Global Specialist in Energy Management
Finance & Accounting Case Study8.95View Details Global electrical products company assesses growth and market demands in India. Company must decide between a products acquisition or developing a service... -
Barilla SpA (A)
Technology & Operations Case Study6.95View Details Barilla SpA, an Italian manufacturer that sells to its retailers largely through third-party distributors, experienced widely fluctuating demand patterns... -
Finance Leadership in Novartis Consumer Health Businesses (Custom Version)
Leadership & Managing People Case Study8.95View Details Describes and contrasts the roles and challenges of three high-performing finance heads at Novartis Consumer Health businesses in Australia, Japan, and... -
Valuing the AOL Time Warner Merger
Innovation & Entrepreneurship Case Study8.95View Details On January 11, 2000, AOL and Time Warner announced their intention to merge, creating what AOL CEO Stephen Case and Time Warner CEO Gerald Levin called... -
Introduction to the Internal Control Process
Finance & Accounting Case Study8.95View Details An introduction to the internal control process from a managerial perspective. -
County Department of Public Health: Organizing for Emergency Preparedness and Response
Organizational Development Case Study8.95View Details The anthrax attacks of 2001 exposed serious inadequacies in the response of the U.S. public health system to meet such grave threats. The public health... -
Corporate New Ventures at Procter & Gamble
Innovation & Entrepreneurship Case Study8.95View Details Consumer products giant Procter & Gamble is faced with an urgent need to revitalize new-product innovation, given its recent focus on incremental product... -
American National Red Cross (A)
Leadership & Managing People Case Study8.95View Details Describes the governance issues facing the Board of Governors of the American Red Cross. After a series of issues--FDA consent decree on its blood operations;... -
TaKaDu, Russian Version
Sales & Marketing Case Study8.95View Details In December 2012, Amir Peleg, founder and CEO of TaKaDu, reflected on how to position his young firm for the next fiscal year and beyond. The small Israeli... -
Managing Stakeholders with Corporate Social Responsibility, Course Overview
Leadership & Managing People Case Study8.95View Details The note articulates the ways in which strong stakeholder-company relationships developed through corporate social responsibility initiatives and other... -
Ritz-Carlton Hotel Co., Spanish Version
Technology & Operations Case Study8.95View Details In just seven days, the Ritz-Carlton transforms newly hired employees into "Ladies and Gentlemen Serving Ladies and Gentlemen." The case details a new... -
Glass-Shattering Leaders: Michele Hooper
Organizational Development Case Study8.95View Details Michele Hooper joined the board of the Dayton-Hudson Corporation when she was in her late thirties, becoming the company's youngest director as well as... -
Jan Carlzon: CEO at SAS (A), Chinese Version
Leadership & Managing People Case Study8.95View Details Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's... -
Virginia Mason Medical Center
Technology & Operations Case Study6.95View Details In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: It was... -
Alphexo Corp.: Confidential Negotiation Information
Strategy & Execution Case Study8.95View Details A two-party, multiple-issue dollar-scoring negotiation exercise dealing with the formation and terms of an IT-industry joint venture. Subordinates have... -
Bob Beall at the Cystic Fibrosis Foundation
Organizational Development Case Study15.05View Details Bob Beall is the Chief Executive Officer of the Cystic Fibrosis Foundation ("CFF"). CFF is an extremely successful organization, but Beall has to determine... -
JetBlue Airways: Starting from Scratch
Leadership & Managing People Case Study6.95View Details JetBlue Airways shows how an entrepreneurial venture is able to use human resource management, specifically a values-centered approach to managing people,...
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The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
Eight Ways to Build Collaborative Teams
Innovation & Entrepreneurship Magazine ArticleExecuting complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse,... -
Cross-Silo Leadership
Leadership & Managing People Magazine ArticleToday the most promising innovation and business opportunities require collaboration among functions, offices, and organizations. To realize them, companies... -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
The Revolution Will Be Managed
Leadership & Managing People Digital ArticleWhy some movements succeed and others fail. -
Americhem: The Gaylord Division (A-1)
Leadership & Managing People Case Study6.95View Details The Gaylord Division of Americhem, a large chemical company, is in the midst of the first use of a new zero-base budgeting system. The general manager... -
Saving the Business Without Losing the Company
Organizational Development Magazine ArticleWhen Renault and Nissan entered into a strategic alliance in March 1999, Nissan was in trouble. The Japanese automaker had struggled for 8 years to turn... -
Strategic Agendas: A New Tool for Economic and Social Development
Strategy & Execution Other Article9.50View Details To mitigate the starts and stops of economic and social reforms caused by changes in political leadership, a new application of the Balanced Scorecard... -
Financing the Mozal Project
Finance & Accounting Case Study6.95View Details It is June 1997, and a team from the International Finance Corp. (IFC) is recommending that the board approve a $120 million investment in a $1.4 billion...