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What the West Gets Wrong About China, French Version
Global Business SpotlightMany people have wrongly assumed that political freedom would follow new economic freedoms in China and that its economic growth would have to be built... -
Cultural Intelligence
Organizational Development Magazine ArticleIn an increasingly diverse business environment, managers must be able to navigate the thicket of habits, gestures, and assumptions that define their... -
Navigating the Cultural Minefield
Leadership & Managing People Magazine ArticleAs we increasingly work with colleagues and clients who come from all parts of the world, it is vital to understand how cultural differences affect business.... -
Global Teams That Work
Global Business Magazine ArticleMany companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically... -
Global Business Speaks English
Business communication Magazine ArticleWhy you need a language strategy now -
China + India: The Power of Two
Business history Magazine ArticleChina and India, ancient allies and modern competitors, are rebuilding economic ties after almost five decades. Consequently, multinational companies face the most challenging—and potentially rewarding—business landscape ever. -
Harnessing the Power of Age Diversity
Age and generational issues Big IdeaGenerational identity should be a source of learning, not division. -
Contextual Intelligence
Leadership and managing people Magazine ArticleDespite 30 years of experimentation and study, we are only starting to understand that some managerial knowledge is universal and some is specific to a market or a culture. -
How Bayer Developed a Cross-Cultural Senior Team
Global Business Digital ArticleThe company prioritized hiring more women and a broader mix of nationalities. -
SAP’s CEO on Being the American Head of a German Multinational
International business Magazine ArticleHe began by working to understand and respect the dynamics of the corporate culture. -
The Leadership Behaviors That Make or Break a Global Team
Leadership & Managing People Digital ArticleResponsiveness matters. -
The Silent Language in Overseas Business
Cross-cultural management Magazine ArticleWith few exceptions, Americans are relative newcomers on the international business scene. Today, as in Mark Twain’s time, we are all too often “innocents abroad,” in an era when naiveté and blundering in foreign business dealings may have serious political repercussions. When the American executive travels abroad to do business, he is frequently shocked to […] -
How to Build Trust on Your Cross-Cultural Team
Leadership & Managing People Digital ArticleOne tactic: Address conflict immediately. -
Negotiating with Third World Governments
Cross-cultural management Magazine ArticleBecause of growing commitments of their companies in developing countries, large numbers of American and European managers have entered negotiations with government officials in Asia, Africa, and Latin America. Also, with emerging nationalism, these negotiations have become increasingly frustrating. Sometimes misunderstandings have been so great that they have led to a breakdown in negotiations that […] -
Will That Cross-Cultural Coach Really Help Your Team?
Leadership & Managing People Digital ArticleRecognize the limits. -
The Hidden Challenge of Cross-Border Negotiations
Negotiation strategies Magazine ArticleInternational deal makers have long bowed to local traditions and etiquette. But new research suggests they also need to understand something deeper—the subtle yet potent ways that national culture shapes the governance and decision-making process. -
Immigrant Doctors Provide Better Care, According to a Study of 1.2 Million Hospitalizations
Business education ResearchAnd they make up one-quarter of U.S. physicians. -
Leading Across Cultures Is More Complicated for Women
Leadership & Managing People Digital ArticleA new study examines perceptions of authority. -
It’s Never Been More Important for Big Companies to Listen to Local Communities
Cross-cultural management Digital ArticleFirms need to understand the people and places they affect. -
Fixing the Leadership Gap in Southeast Asia
Cross-cultural management Digital ArticleFive strategies culled from top ASEAN executives.
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Waking the Bear (B): "Danonizing" the Bolshevik Biscuit Factory
Leadership & Managing People Case Study5.00View Details Supplement to case IN1056. Direct foreign investment in Russia was only 1% of GDP in 1999, and Russian industry was only half as productive in that year... -
Lincoln Electric: Venturing Abroad, Japanese Version
Strategy & Execution Case Study8.95View Details Lincoln Electric, a 100-year-old manufacturer of welding equipment and consumables based in Cleveland, Ohio, motivates its U.S. employees through a culture... -
FAW-Volkswagen Audi: Leader (1987-2000)
Leadership & Managing People Case Study8.95View Details Audi is one of Germany's great automobile manufacturers that have the longest history. Its principle of adhering to high-tech level, high-quality standards... -
Weikang Pharmaceutical Co., Ltd.: Channel Management Dilemma
Sales & Marketing Case Study8.95View Details In spring 2012, the issue of trans-boundary sales arose for China's Weikang Pharmaceutical Co., Ltd. (Weikang). Sales of the company's products were allocated... -
Profits, Politics, and Pipelines: Europe, Russia, and the Challenge of Nord Stream 2 (B)
Global Business Case Study5.00View Details Nord Stream 2, a pipeline project that aimed to bring natural gas directly from Russia to Europe beneath the Baltic Sea, was a critical project for Gazprom,... -
Merck Latin America (A), Spanish Version
Organizational Development Case Study8.95View Details Introduces Grey Warner, the vice president of Merck's Latin America region, and his efforts to improve the organizational effectiveness of the region... -
Silvio Napoli at Schindler India (A), Chinese Version
Strategy & Execution Case Study8.95View Details A young Italian MBA working for a Swiss multinational is sent to India to establish a subsidiary and implement the strategy he prepared at headquarters... -
National Cultural Differences and Global Business
Leadership & Managing People Case Study8.95View Details This note discusses the role of national cultural value differences for global business. The persistence of cultural value differences is particularly... -
Snapp: Scaling under Sanctions in Iran (A)
Global Business Case Study8.95View Details The case opens in November 2019 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran's first and leading ride-hailing platform, Snapp, find out about... -
Bosai Minerals: A Journey of "Going Global" Guided by Neo-Confucianism
Global Business Case Study8.95View Details Located in southwest China, Bosai Minerals Group Co., Ltd. (Bosai) has been engaged mainly in the bauxite and manganese business since 1997, and by 2010,... -
Overcoming Ageism (HBR Women at Work Series)
The one "ism" that affects us all. Everyone experiences age-related bias at some point in their careers, but for women the costs are greater, since gender... -
Apple: Privacy vs. Safety? (B)
Leadership & Managing People Case Study5.00View Details In 2016 and 2017, Apple refused to help the FBI access the iPhones of two mass shooters. These refusals highlighted Apple's stated policy of supporting... -
Birkenshire Corporation: The Pink Towels
Global Business Case Study8.95View Details On March 7, 2012, one day before International Women's Day, all female staff of Birkenshire Corporation, a British organization in China, received an... -
Levendary Cafe: The China Challenge, Spanish Version
Global Business Case Study8.95View Details Just weeks into her new job, Mia Foster, a first time CEO with no international management experience, is faced with a major challenge at Levendary Café,... -
Profits, Politics, and Pipelines: Europe, Russia, and the Challenge of Nord Stream 2 (A)
Global Business Case Study8.95View Details Proposed in 2012, Nord Stream 2 was a pipeline project that aimed to bring natural gas directly from Russia to Europe beneath the Baltic Sea. Gazprom,... -
LiuGong: Integration Challenges in Poland (A)
Organizational Development Case Study8.95View Details This case series tells a story of post-merger integration, depicting a string of challenges faced by Guangxi LiuGong Machinery Co., Ltd. during its cross-border... -
Arcos Dorados: A QSR Recovery Plan, Spanish Version
Global Business Case Study15.05View Details Arcos Dorados-McDonald's largest independent franchisee, covering Latin America and the Caribbean (LAC)-faced a pandemic that was disrupting the entire... -
Mending the Fractures: Creating a Multi-Stakeholder Framework for Building Shared Purpose in Unconventional Oil and Gas
Sales & Marketing Case Study8.95View Details In the summer of 2014, a large energy company was poised to begin expanding its unconventional natural gas operations in northeastern British Columbia... -
IKEA in Saudi Arabia (A)
Finance & Accounting Case Study8.95View Details A Swedish newspaper reveals that IKEA has erased all images of women from its catalog for Saudi Arabia. The article sparks criticism of IKEA from the... -
Shopify: The Conquest for Chinese E-Commerce
Innovation & Entrepreneurship Case Study8.95View Details In mid-2020, Tobias Lütke, CEO of Shopify, faced a critical decision on how to time potential expansion into the China market. Over the prior 15 years,...
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What the West Gets Wrong About China, French Version
Global Business SpotlightMany people have wrongly assumed that political freedom would follow new economic freedoms in China and that its economic growth would have to be built... -
Cultural Intelligence
Organizational Development Magazine ArticleIn an increasingly diverse business environment, managers must be able to navigate the thicket of habits, gestures, and assumptions that define their... -
Navigating the Cultural Minefield
Leadership & Managing People Magazine ArticleAs we increasingly work with colleagues and clients who come from all parts of the world, it is vital to understand how cultural differences affect business.... -
Global Teams That Work
Global Business Magazine ArticleMany companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically... -
Global Business Speaks English
Business communication Magazine ArticleWhy you need a language strategy now -
China + India: The Power of Two
Business history Magazine ArticleChina and India, ancient allies and modern competitors, are rebuilding economic ties after almost five decades. Consequently, multinational companies face the most challenging—and potentially rewarding—business landscape ever. -
Harnessing the Power of Age Diversity
Age and generational issues Big IdeaGenerational identity should be a source of learning, not division. -
Waking the Bear (B): "Danonizing" the Bolshevik Biscuit Factory
Leadership & Managing People Case Study5.00View Details Supplement to case IN1056. Direct foreign investment in Russia was only 1% of GDP in 1999, and Russian industry was only half as productive in that year... -
Beam Suntory: Striving for Optimal Post-Acquisition Integration, Teaching Note
Leadership & Managing People Digital ArticleTeaching note for case W17681. -
Contextual Intelligence
Leadership and managing people Magazine ArticleDespite 30 years of experimentation and study, we are only starting to understand that some managerial knowledge is universal and some is specific to a market or a culture.