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The High Cost of Neglecting Low-Wage Workers
Finance & Accounting SpotlightMany companies blame outside factors for the trouble they've been having in finding and retaining frontline workers: the pandemic, the government's stimulus... -
Income Inequality, by Chance or by Choice
Economics Big IdeaIn Silicon Valley, workers’ financial fate is tied to finding a winning firm. -
Do CEOs Really Have the Power to Raise Wages?
Global Business Digital ArticleHow the market for labor really works. -
Can Industry Survive the Welfare State?
Labor Magazine ArticleTo maintain worldwide competitiveness, the West must adopt strategies achieve a balance between productivity and welfare goals -
What People Hate About Being Managed by Algorithms, According to a Study of Uber Drivers, Chinese Version
Technology & Operations Digital ArticleIt's like having a micromanaging boss who's always watching you. -
The Department of Mobility
Costing Magazine ArticleEmployees are constantly in motion—making sales calls or taking service trips; visiting an international office for a few days or relocating there for a few years; soaring across oceans in the corporate jet or heading across town in the company car. Typically, these activities are administered by an assortment of departments and vendors. But we […] -
More and More Jobs Today Require a License. That's Good for Some Workers, but Not Always for Consumers.
Global Business ResearchA study of opticians finds that licensing legislation increases their earnings, but not their quality. -
Competition Is on the Decline, and That’s Fueling Inequality
Economics Big IdeaJason Furman, former economic adviser to the White House, offers his own view on firm inequality. -
The Case of the Not-So-Supermarket
Labor Magazine ArticleHilltop Stores 100 Bloomfield Avenue, Hartford, Connecticut 06105 Serving Greater Hartford Since 1926 Date: February 16, 1989 To: Margaret Flynn, CEO Hilltop From: Ed Boyer, VP for store operations Our contract with Local 413 expires June 18, so we need to start preparing for negotiations (they’re scheduled to begin in eight weeks). Now is a […] -
Why So Many CEOs Don’t Realize They’ve Got a Bad Jobs Problem
Labor Digital ArticleThey’re using the wrong data to assess job quality. -
Are We Seeing a Revival of Union Power?
Society and business relations Digital ArticleA Q&A with former National Labor Relations Board member Sharon Block. -
Can Transparency Laws Fix the Gender Wage Gap?
Gender Digital ArticleAn analysis of pay at public universities in Canada shows that they might. -
Brinkmanship in Business
Negotiation strategies Magazine ArticleThis article could be entitled, “How to Succeed in Business by Being Unreasonable.” Most businessmen are very skillful in this respect, although their behavior is popularly called negotiation, gamesmanship, or, perhaps most apt of all, brinkmanship. The art of being unreasonable is not, of course, restricted to smoke-filled rooms at corporate headquarters. The principles are […] -
Column: Wealth and Jobs: The Broken Link
Government policy and regulation Magazine ArticleFor most of the 20th century, a symbiotic link existed between value creation and job creation. When businesses prospered, employment expanded and communities thrived. This virtuous circle was good for business and good for society. But now the relationship between value creation and job creation is more tenuous. In the United States, for example, the […] -
What California’s New Gig Work Law Gets Wrong About Gig Work
Labor ResearchAnd what we need instead. -
Turkey Badly Needs a Long-Term Plan for Syrian Refugees
Global Business Digital ArticleIt's time to stop treating the situation as a short-term crisis. -
Step by Step Through a Union Campaign
Labor Magazine ArticleAt the first sign of union organizing, company management often decides to do “whatever is necessary to defeat the union,” as one corporate vice president put it. Without advance thought or preparation, the company launches a policy of resistance and often winds up before the National Labor Relations Board charged with unfair labor practices. Sometimes […] -
Understanding the Debate Over Inequality, Skills, and the Rise of the 1%
Finance & Accounting Digital ArticleOccam's razor doesn't apply. -
3 Kinds of Jobs That Will Thrive as Automation Advances
Labor Digital ArticleAre you a creator, a composer, or a coach? -
What Peter Drucker Had to Say About Automation
Technology and analytics Digital ArticleHis writing is still relevant today.
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Deepa Bachu (B): Insights and Experiments at Pensaar Design
Management Case Study5.00View Details In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking... -
Huazhu: A Chinese Hotel Giant's Journey of Digital Transformation
Technology & Operations Case Study8.95View Details Based in Shanghai, China, Huazhu Group, the world's third-largest hotel operator, was known for its standardized IT system. It helped the company boost... -
Sabka Saath, Sabka Vikas: Building an Inclusive Labor Force?
Management Case Study8.95View Details This case aims to provide a deep understanding of two important dimensions of Indian society, which are instrumental in determining most socioeconomic... -
The Price of Dignity - Labor Rights in Peru, Spanish Version
Global Business Case Study8.95View Details On February 23, 2012, a special commission appointed by Peru's Labor Ministry submitted a technical report on how to consolidate the country's national... -
Katchia Gethers: In the Business of Getting Better
Management Case Study8.95View Details This field-based case uses the challenges an elementary school principal encountered during her first year as a seasoned professional in an underperforming... -
Fortum India: Responsible Leadership in Times of Crisis
Leadership & Managing People Case Study8.95View Details Fortum started operations in India in 2012 as a producer of solar energy and soon became one of the country's leading clean-energy companies. It was driven... -
The Grand Afroport: Confidential Instructions for the Minister of Labor and Social Welfare of the Republic of Africania
Communication Case Study5.00View Details "The Grand Afroport" is a cross-cultural contextualization of Harvard University's Harborco exercise. The case can be used in the context of multicultural,... -
White Working Class: Overcoming Class Cluelessness in America
Around the world, populist movements are gaining traction among the white working class. Meanwhile, members of the professional elite--journalists, managers,... -
YAAS's Service Center
Leadership & Managing People Case Study6.95View Details This case is about a compensation change at an automotive service company in the Middle East. The case allows investigation and analysis of many issues... -
The Environment, Development and Participation: the Dilemmas of Asociacion Civil Labor, Spanish Version
Global Business Case Study5.00View Details Asociacion Civil Labor is a private non-profit organization founded in 1981 in llo, a city located in an important mining and fishing region in southern... -
The Ready-Made Garment Industry: A Bangladeshi Perspective (D), Portuguese Version
Leadership & Managing People Case Study5.00View Details This supplements the (A) case by summarizing key developments in the Bangladesh ready-made garment industry after the fire at Tazreen Fashions factory,... -
Bayer CropScience in India (A): Against Child Labor
Leadership & Managing People Case Study8.95View Details The case explores value-driven strategy formulation and implementation by bringing to the fore issues of ethics, responsible leadership, social intitiatives... -
Big Hit Entertainment and Blockbuster Band BTS: K-Pop Goes Global
Sales & Marketing Case Study8.95View Details Bang Si-Hyuk ('Hitman Bang') is the founder and co-chief executive officer of Big Hit Entertainment, the company behind BTS, a 'K-pop' band that has found... -
Jieliang Phone Home! (A)
Organizational Development Case Study14.00View Details At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators-bright and capable young men and (mostly) women... -
Uber: The Turbulent Rise of "Everyone's Private Driver"
Strategy & Execution Case Study8.95View Details The meteoric rise of ride-sharing firm Uber illustrates how gig-economy firms can grow to prominence and disrupt older, mature industries. Yet Uber's... -
Tony's Chocolonely: The Pursuit of Growth With Purpose
Sales & Marketing Case Study8.95View Details The case, and its accompanying pedagogical material, offers a unique perspective on CSR-based transformational entrepreneurship, looking at a startup... -
Trouble with a Bubble
Innovation & Entrepreneurship Case Study8.95View Details Examines technology, firm performance, and the stock market during the 1929 Great Crash and the Great Depression of the 1930s. The 1920s was an extraordinary... -
Skills-First Hiring at IBM
Organizational Development Case Study8.95View Details This case reviews IBM's efforts to widen its hiring funnel and broaden its talent pool. -
Talent Management and the Future of Work
Organizational Development Case Study8.95View Details The nature of work is changing-and it is changing rapidly. Few days go by without industry giants such as Amazon and AT&T announcing plans to invest billions... -
Jieliang Phone Home! (B), Chinese Version
Global Business Case Study5.00View Details At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators-bright and capable young men and (mostly) women...
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The High Cost of Neglecting Low-Wage Workers
Finance & Accounting SpotlightMany companies blame outside factors for the trouble they've been having in finding and retaining frontline workers: the pandemic, the government's stimulus... -
Inside the Case: IKEA's Global Sourcing Challenge: Indian Rugs and Child Labor (A)
Technology & Operations Digital ArticleThe Inside the Case: IKEA's Global Sourcing Challenge: Indian Rugs and Child Labor (A) video offers behind-the-scenes insights on teaching the case from... -
Income Inequality, by Chance or by Choice
Economics Big IdeaIn Silicon Valley, workers’ financial fate is tied to finding a winning firm. -
Do CEOs Really Have the Power to Raise Wages?
Global Business Digital ArticleHow the market for labor really works. -
Insights on Women's Labor Participation in Gulf Cooperation Council Countries
Leadership & Managing People Digital ArticleIn analyzing the many stereotypes surrounding Arab Middle Eastern women's employment issues, this article focuses on women's labor participation and their... -
Deepa Bachu (B): Insights and Experiments at Pensaar Design
Management Case Study5.00View Details In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking... -
Huazhu: A Chinese Hotel Giant's Journey of Digital Transformation
Technology & Operations Case Study8.95View Details Based in Shanghai, China, Huazhu Group, the world's third-largest hotel operator, was known for its standardized IT system. It helped the company boost... -
Can Industry Survive the Welfare State?
Labor Magazine ArticleTo maintain worldwide competitiveness, the West must adopt strategies achieve a balance between productivity and welfare goals -
What People Hate About Being Managed by Algorithms, According to a Study of Uber Drivers, Chinese Version
Technology & Operations Digital ArticleIt's like having a micromanaging boss who's always watching you. -
The Department of Mobility
Costing Magazine ArticleEmployees are constantly in motion—making sales calls or taking service trips; visiting an international office for a few days or relocating there for a few years; soaring across oceans in the corporate jet or heading across town in the company car. Typically, these activities are administered by an assortment of departments and vendors. But we […]