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8 Questions About Using AI Responsibly, Answered, Chinese Version
Technology & Operations Big IdeaGenerative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational... -
How to Create a Stakeholder Strategy
Global Business Magazine ArticleLately companies have come to recognize the limitations of the view that they must create value only for shareholders. Recognizing that every stakeholder... -
Why Business Leaders Must Resist the Anti-ESG Movement
Leadership & Managing People Digital ArticleRetreat isn't just inadvisable; it's dangerous. -
AI Regulation Is Coming
Technology & Operations Magazine ArticleFor years public concern about technological risk has focused on the misuse of personal data. But as firms embed more and more artificial intelligence... -
Neuromarketing: What You Need to Know
Sales & Marketing Magazine ArticleThe field of neuromarketing, sometimes known as consumer neuroscience, studies the brain to predict and potentially even manipulate consumer behavior... -
A New Model for Ethical Leadership
Leadership & Managing People Magazine ArticleRather than try to follow a set of simple rules ("Don't lie." "Don't cheat."), leaders and managers seeking to be more ethical should focus on creating... -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Building an Ethical Company
Organizational Development Magazine ArticleJust as people can develop skills and abilities over time, they can learn to be more or less ethical. Yet many organizations limit ethics training to... -
Why Be Honest If Honesty Doesn't Pay
Leadership & Managing People Magazine ArticleConscience explains why most business men and women keep their word and deal fairly with one another. There is no evidence that honesty pays, despite... -
The Secrets to Successful Strategy Execution
Strategy execution Magazine ArticleResearch shows that enterprises fail at execution because they go straight to structural reorganization and neglect the most powerful drivers of effectiveness—decision rights and information flow. -
Three Questions Leaders Must Ask About Their Company
Leadership Digital ArticleToo often we see character, certainly in management circles, in reference to lack of it. That is, some CEO or CFO or senior executive has been caught with his hand in the kitty or in the knickers of some subordinate. Character, as our parents tell us, is what you do when you think no one […] -
Ethical Breakdowns
Organizational Development Magazine ArticleCompanies are spending a great deal of time and money to install codes of ethics, ethics training, compliance programs, and in-house watchdogs. If these... -
Health Care Transparency Should Be About Strategy, Not Marketing
Global Business Digital ArticleReputation management is the wrong goal. -
Lessons from Andy Pettitte: How Not To Apologize
Business communication Digital ArticleIn deciding to make a public statement about his use of human growth hormone, New York Yankees pitcher Andy Pettitte did the right thing — and the hard thing. Given his apparently more forthright approach to dealing with his situation than that of friend and teammate Roger Clemens, Pettitte went into his apology with a […] -
The Foreign Corrupt Practices Act
Finance and investing Magazine ArticleFor the first 40-plus years of their existence, the federal securities laws did not require or prohibit specific managerial practices in the operation of business, other than a business in one of a handful of closely regulated industries. But with the passage of the Foreign Corrupt Practices Act of 1977, the SEC is equipped to […] -
The Great to Good Manifesto
Strategy Digital ArticleCEO: “So, I hear your forthcoming book’s kind of like Good to Great — right? That was my favorite biz book of the noughties!” UH: “Good to Great?! Dude, welcome to the 21st century. My book is the opposite: it’s more like ‘Great to Good.’” CEO: “Security!!” (Hurls $8000 pen at UH’s forehead) I exaggerate, […] -
How Business Can Build and Maintain Trust
Global Business Digital ArticleTrust is fragile. Businesses must manage it as carefully as they do their balance sheets. -
DNA: Handle with Care
Government policy and regulation Magazine ArticleThe genetics boom is upon us, promising everything from cures for inherited diseases to smarter children. But companies must tread carefully as the ethical debate plays out. -
Is Your Company Using Employee Data Ethically?
Leadership & Managing People Digital ArticleThe trade-offs can be complex. -
AI's Real Risk
Leadership & Managing People Digital ArticleWhy robots will need feelings.
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What It Means to Be a Moral Leader
Business and society Digital ArticleLeading your team to do things right is only half the job. You also need to do the right things. -
Neurotech Is Coming to the Workplace. Here's How to Be Ready.
Management VideoThe era of brain surveillance has begun, and it's not a fad. It's a new way of living and thinking about ourselves and our well-being-personally and professionally.... -
Generative AI-nxiety
Risk management Digital ArticleLeaders are feeling disoriented and concerned about the new technology. Here are four key risks to understand — and advice on how to address them. -
Why Today’s Leaders Need to Be Perpetual Learners
Business and society Digital Article“Changing yourself in the job, especially if you’re doing well, is one of the hardest things to do.” -
A More Ethical Approach to Employing Contractors
Labor Digital ArticleBeyond doing the right thing, responsible contracting attracts and cultivates talent, lifts employee morale, generates returns, and bolsters your brand. -
Companies Need to Prove They Can Be Trusted with Technology
Business and society Digital ArticleConsumers have lost confidence in tech — and the companies who develop it. Here’s how organizations can restore digital trust. -
The Ethics of Managing People’s Data
Business and society Magazine ArticleThe five issues that matter most -
Accounting for Carbon Offsets
Accounting Magazine ArticleRobust reporting principles to improve today’s carbon-trading markets -
Managing the Risks of Generative AI
AI and machine learning Digital ArticleGuidelines for companies as they implement the next generation of AI tools. -
AI Can Be Both Accurate and Transparent
AI and machine learning Digital ArticleHistorically, tech leaders have assumed that the better a human can understand an algorithm, the less accurate it will be. But is there always a tradeoff? -
8 Questions About Using AI Responsibly, Answered
AI and machine learning Big IdeaHow to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. -
Ethics in the Age of AI
Management Digital ArticleThe next generations of generative AI, quantum computing, and other emerging technologies don't just pose a challenge for organizational operations and... -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Infusing Digital Responsibility into Your Organization
Technology and analytics Digital ArticleFour strategies based on in-depth studies of 12 large European firms. -
Why Business Leaders Must Resist the Anti-ESG Movement
Corporate social responsibility Digital ArticleRetreat isn’t just inadvisable; it’s dangerous. -
Neurotech at Work
Business ethics SpotlightWelcome to the world of brain monitoring for employees. -
The New Human-Machine Relationship
Automation Magazine ArticleRobots, brain wearables, and digital humans in the workplace -
What Psychological Targeting Can Do
Marketing Magazine ArticleAnd how to use it ethically -
The New Human-Machine Relationship
Management Digital ArticleThis issue's spotlight explores the intersection of people and technology in the workplace, looking specifically at robots, brain wearables, and human-like... -
Research: The Complicated Effects of Pay Transparency
Compensation and benefits Digital ArticleA wave of recent studies looks at the impact of new laws on equity, productivity, turnover, and more.
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Differences at Work: Ben (A)
Leadership & Managing People Case Study8.95View Details In Differences at Work: Ben (A) HBS Case No. 9-408-012 one of Ben's professional colleagues unexpectedly makes an anti-Semitic remark during a casual... -
HBR's 10 Must Reads on Trust (with bonus article "Begin with Trust" by Frances X. Frei and Anne Morriss)
24.95View Details Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more... -
What Went Wrong with Boeing's 737 Max?
Leadership & Managing People Case Study8.95View Details This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346... -
Steve Parker and the GFS-China Technologies Venture (B)
Leadership & Managing People Case Study5.00View Details GFS-China Technologies is a joint venture between Standard Industries (Standard) of the United States and Good Fortune Enterprises (Good Fortune) of China.... -
Personnel Problems
Organizational Development Case Study8.95View Details The CEO of an investment management firm must decide what to do about inappropriate actions by two different employees. While both employees are strong... -
Differences at Work: Will (A)
Leadership & Managing People Case Study8.95View Details In Differences at Work: Will (A), HBS Case No. 9-408-013 is set in London. Will, a gay man, must decide how to react to a senior colleague's question... -
The Future of Org1: In Invitae or Out?
Management Case Study8.95View Details This case centers on technologist and founder Alex Furman of the genetics testing company Invitae. At Invitae, Furman reimagined his human resources (HR)... -
Sterlite Copper: Business at What Cost?
Organizational Development Case Study8.95View Details Since its inception in 1994, Sterlite Copper (Sterlite), a subsidiary of UK-based mining and metals conglomerate Vedanta Resources plc, had encountered... -
Roche: ESG and Access to Healthcare
Management Case Study8.95View Details In May 2022, Roche Group, one of the largest healthcare companies in the world, hosted its first ESG investor event focused exclusively on its efforts... -
Culture at Google, Chinese Version
Leadership & Managing People Case Study8.95View Details Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open... -
Soofa: Displaying the Right Path?
Innovation & Entrepreneurship Case Study8.95View Details In November 2019, Sandra Richter, co-founder and CEO of Soofa, a network of advertising-supported digital bulletin boards, must decide between two different... -
Global Sourcing at Nike
Leadership & Managing People Case Study8.95View Details This case explores the evolution of Nike's global product sourcing strategy, in particular ongoing efforts to improve working conditions at its suppliers'... -
Zenefits Board of Directors (A)
Leadership & Managing People Case Study8.95View Details In early 2018, the time seemed right for Zenefits investor and director Lars Dalgaard to reflect on whether Zenefits had the right board of directors... -
Tests and Triumphs in Telemedicine (B): Technology before Its Time or a Savior in a Crisis?
Global Business Case Study5.00View Details In the A case, Dr. Carol Evans is preparing for a December 2019 meeting with the leaders of Garfield Health Sciences (GHS) Center, about launching a full-fledged... -
The Paris Opera Hotel
Innovation & Entrepreneurship Case Study12.00View Details Real estate investor Javier Faus invests in a luxury hotel development in central Paris, and must select a management company. -
Caijing Magazine (B)
Leadership & Managing People Case Study5.00View Details In late 2009, Wang Boming, publisher of Caijing Magazine, widely regarded as China's most independent newsmagazine, gathered his core team for an urgent... -
HBR Insights Web3, Crypto, and Blockchain Collection (3 Books)
Management BookWhat do Web3, Crypto, and Blockchain really mean for business today? Like the dot-com bust before it, the crypto moment of the early 2020s seemed to rise... -
Collision Course: Carlos Ghosn and the Culture Wars That Upended an Auto Empire
30.00View Details In Japan it's called the "Ghosn Shock"--the stunning arrest of Carlos Ghosn, the jet-setting CEO who saved Nissan and made it part of a global automotive... -
Cipla 2011
Strategy & Execution Case Study8.95View Details Dr. Yusuf Hamied, head of the Indian pharma and generics manufacturing company Cipla, is weighing options for how to continue to support the global fight... -
Daniel Defense: Responding to the Shooting at the Robb Elementary School in Uvalde, TX
Leadership & Managing People Case Study8.95View Details At 11:33am on May 24, 2022, an 18-year-old man from Uvalde, Texas walked into the Robb Elementary School carrying a semi-automatic "AR-15-style" rifle...
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8 Questions About Using AI Responsibly, Answered, Chinese Version
Technology & Operations Big IdeaGenerative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational... -
How to Create a Stakeholder Strategy
Global Business Magazine ArticleLately companies have come to recognize the limitations of the view that they must create value only for shareholders. Recognizing that every stakeholder... -
Why Business Leaders Must Resist the Anti-ESG Movement
Leadership & Managing People Digital ArticleRetreat isn't just inadvisable; it's dangerous. -
AI Regulation Is Coming
Technology & Operations Magazine ArticleFor years public concern about technological risk has focused on the misuse of personal data. But as firms embed more and more artificial intelligence... -
Neuromarketing: What You Need to Know
Sales & Marketing Magazine ArticleThe field of neuromarketing, sometimes known as consumer neuroscience, studies the brain to predict and potentially even manipulate consumer behavior... -
A New Model for Ethical Leadership
Leadership & Managing People Magazine ArticleRather than try to follow a set of simple rules ("Don't lie." "Don't cheat."), leaders and managers seeking to be more ethical should focus on creating... -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Building an Ethical Company
Organizational Development Magazine ArticleJust as people can develop skills and abilities over time, they can learn to be more or less ethical. Yet many organizations limit ethics training to... -
Why Be Honest If Honesty Doesn't Pay
Leadership & Managing People Magazine ArticleConscience explains why most business men and women keep their word and deal fairly with one another. There is no evidence that honesty pays, despite... -
The Secrets to Successful Strategy Execution
Strategy execution Magazine ArticleResearch shows that enterprises fail at execution because they go straight to structural reorganization and neglect the most powerful drivers of effectiveness—decision rights and information flow.