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Communities of Practice: The Organizational Frontier
Organizational Development Magazine ArticleA new organizational form is emerging in companies that run on knowledge: the community of practice. And for this expanding universe of companies, communities... -
Dawn of the E-Lance Economy
Strategy & Execution Magazine ArticleIn this eye-opening article, Thomas W. Malone and Robert J. Laubacher of the Massachusetts Institute of Technology look at how a new kind of organization... -
Power to the People
Strategy & Execution Magazine ArticleMost people think of Napster when they think of peer-to-peer systems. Nirav Tolia, CEO of Epinions, explains why the power of peer-to-peer goes far beyond... -
How Do You Manage an Off-Site Team? (HBR Case Study)
Organizational Development Magazine ArticleIn this fictitious case study, HBR editor Regina F. Maruca explores the challenges of managing employees in the alternative workplace. Allison Scher is... -
When Community Becomes Your Competitive Advantage, Chinese Version
Strategy & Execution Digital ArticleHow businesses shift from selling products to building networks. -
How to Invest in Social Capital (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleBusiness runs better when people within a company have close ties and trust one another. But the relationships that make organizations work effectively... -
Designing an Inclusive Metaverse
Blockchain Digital ArticleHow principles of “design justice” can ensure virtual spaces truly work for everyone. -
Platforms Need to Work with Their Users – Not Against Them
Online communities Digital ArticleTo stay relevant, the winners of Web2 need to start using the tools of Web3. -
How to Invest in Social Capital
Organizational Development Magazine ArticleBusiness runs better when people within a company have close ties and trust one another. But the relationships that make organizations work effectively... -
Research: How People Feel About Paying for Social Media
Sales & Marketing Digital ArticleA survey of U.S. residents asks whether new subscription services from Twitter, Facebook, Instagram, and Snapchat meet their expectations. -
How Do You Manage an Off-Site Team? (Commentary for HBR Case Study)
Organizational Development Magazine ArticleIn this fictitious case study, HBR editor Regina F. Maruca explores the challenges of managing employees in the alternative workplace. Allison Scher is... -
How Do You Manage an Off-Site Team? (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleIn this fictitious case study, HBR editor Regina F. Maruca explores the challenges of managing employees in the alternative workplace. Allison Scher is... -
Can Absence Make a Team Grow Stronger?
Organizational Development Magazine ArticleSome projects have such diverse requirements that they need a variety of specialists to work on them. But often the best-qualified specialists are scattered... -
The CEO of Bayt.com on Building an Internet Culture Where There Is No Internet
Strategy & Execution Magazine ArticleIn the early days of the internet, the author was studying electrical engineering at Stanford, excited by the possibilities of the new technology. Later,... -
The Rebirth of Software as a Service
Technology & Operations Digital ArticleWhat sparked a SaaS crash in 2022 - and why its best days are still to come. -
The CEO of Roblox on Scaling Community-Sourced Innovation
Innovation & Leadership Magazine ArticleWhen Roblox launched, in 2004, its user base was made up of friends, family members, and about 100 tech enthusiasts recruited via Google ads to serve... -
People Who Make Organizations Go--or Stop
Organizational Development Magazine ArticleManagers invariably use their personal contacts when they need to, say, meet an impossible deadline or learn the truth about a new boss. Increasingly,... -
How Do You Manage an Off-Site Team? (HBR Case Study and Commentary)
Organizational Development Magazine ArticleIn this fictitious case study, HBR editor Regina F. Maruca explores the challenges of managing employees in the alternative workplace. Allison Scher is... -
8 Best Practices for Creating a Compelling Customer Experience
Customer strategy Digital ArticleTakeaways from an analysis of the American Customer Satisfaction Index. -
When CEOs Engage Directly with Customers
Customer experience Digital ArticleA look at the pros and cons.
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Magic: the Gathering - Harnessing an Engaged Player Community
Sales & Marketing Case Study8.95View Details This case study discusses Magic: the Gathering (Magic), a collectible card game that is owned by Wizards of the Coast (Wizards), a subsidiary of Hasbro.... -
China Supply Chain and COVID-19
Global Business Case Study8.95View Details On March 11, 2020, The World Health Organization declared the outbreak of the novel coronavirus (COVID-19) a global pandemic. The pandemic brought production,... -
Scantran
Technology & Operations Case Study8.95View Details Scandinavia Translations (Scantran) provides translation services between English and the three Scandinavian languages (Danish, Swedish, and Norwegian),... -
MySQL Open Source Database in 2004
Strategy & Execution Case Study8.95View Details In 2004, MySQL was a small, $10 million Scandinavian software company that seriously challenged the big three IT companies, IBM, Microsoft, and Oracle,... -
Stockgroup Interactive Media
Innovation & Entrepreneurship Case Study8.95View Details Stock Research Group (SRG) is an information broker. SRG's primary business is serving as a collection point for information useful to investors seeking... -
Valuing Snap After the IPO Quiet Period (A), Russian Version
Finance & Accounting Case Study8.95View Details Snap, the disappearing message app, went public at $17 per share on March 2, 2017, making its two 20-something founders the youngest self-made billionaires... -
CashDrop (B2)
Innovation & Entrepreneurship Case Study5.00View Details After the events in CashDrop A, Jarrid Tingle and Henri Pierre-Jacques, the founders of Harlem Capital partners, worried that Ruben Flores-Martinez, CashDrop's... -
Linux in 2004
Technology & Operations Case Study8.95View Details A new technology platform conceived in the early 1990s, Linux developed into a force to be reckoned with in the operating system marketplace. At first,... -
E-Commerce Analytics for CPG Firms (C): Free Delivery Terms
Sales & Marketing Case Study5.00View Details The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations... -
Arcelik: From a Dealer Network to an Omnichannel Experience
Sales & Marketing Case Study8.95View Details Arcelik Turkey, the country's market leader in household appliances, was at an omnichannel crossroads in January 2020. Arcelik was a B2B player utilizing... -
eGrocery and the Role of Data for CPG Firms
Sales & Marketing Case Study8.95View Details This notes provides information about the eGrocery industry and how traditional CPG companies handle this channel and potential data. It is recommended... -
Net Gain: Expanding Markets through Virtual Communities
Strategy & Execution Book24.95View Details Hagel and Armstrong argue that a new business model is emerging in cyberspace, constructed around the notion of "electronic communities" whose value lies... -
Work from Anywhere: The HBR Guides Collection (5 Books)
Management BookEverything you need to get your best work done, no matter where you do it. For many, working remotely is a dream come true. For others it comes with stress,... -
Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books)
Management BookLead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different... -
Social Strategy at Nike, Portuguese Version
Strategy & Execution Case Study8.95View Details Nike, which first started experimenting with social media and networking in 2004, has been consistently reducing its spending on traditional advertising.... -
TikTok in 2020: Super App or Supernova? (Abridged)
Sales & Marketing Case Study8.95View Details TikTok's parent company, ByteDance, was launched in 2012 around a simple idea - helping users entertain themselves on their smartphones while on the Beijing... -
Online Auction Markets
Strategy & Execution Case Study8.95View Details eBay, Yahoo!, and Amazon.com entered the online auction market within four years of one another, along with a host of smaller Web sites. Five years later,... -
CashDrop (B1)
Innovation & Entrepreneurship Case Study5.00View Details After the events in CashDrop A, Flores-Martinez received two concrete offers from VC funds for his startup business, CashDrop. This case describes the... -
(Water) Public-Private Partnerships: The Economics
Global Business Case Study8.95View Details With frequent water main breaks, leaking pipes, and lead contamination, the water infrastructure of many countries is in bad shape, and improvements are... -
CashDrop (A)
Innovation & Entrepreneurship Case Study8.95View Details In July 2020, Ruben Flores-Martinez had launched a startup, CashDrop, which provided easy and cheap sales options for small businesses. The COVID-19 pandemic...
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Communities of Practice: The Organizational Frontier
Organizational Development Magazine ArticleA new organizational form is emerging in companies that run on knowledge: the community of practice. And for this expanding universe of companies, communities... -
Should You Use ChatGPT to Write a Resume?
Technology & Operations AdviceIt depends on the role you're applying to. -
The Secret to Successful Knowledge Seeding
Leadership & Managing People Digital ArticleLaunching a peer-to-peer knowledge-sharing platform is not easy. Online support forums have two distinct segments: those who seek product support, and... -
Dawn of the E-Lance Economy
Strategy & Execution Magazine ArticleIn this eye-opening article, Thomas W. Malone and Robert J. Laubacher of the Massachusetts Institute of Technology look at how a new kind of organization... -
Virtual Team: A Collaborative Challenge
Communication Book Chapter8.95View Details Many of today's teams are virtual--groups of individuals who communicate over e-mail, voicemail, telephone, videoconferencing hardware, etc. This approach... -
Virtual Community: An Atomic E-Business Model
Technology & Operations Book Chapter8.95View Details Virtual communities can create significant value for their owners as well as for their members. This chapter describes how to implement a virtual community... -
Magic: the Gathering - Harnessing an Engaged Player Community
Sales & Marketing Case Study8.95View Details This case study discusses Magic: the Gathering (Magic), a collectible card game that is owned by Wizards of the Coast (Wizards), a subsidiary of Hasbro.... -
Power to the People
Strategy & Execution Magazine ArticleMost people think of Napster when they think of peer-to-peer systems. Nirav Tolia, CEO of Epinions, explains why the power of peer-to-peer goes far beyond... -
How Do You Manage an Off-Site Team? (HBR Case Study)
Organizational Development Magazine ArticleIn this fictitious case study, HBR editor Regina F. Maruca explores the challenges of managing employees in the alternative workplace. Allison Scher is... -
Solution for E-Commerce Analytics for CPG Firms (C): Free Delivery Terms, Spreadsheet Supplement
Sales & Marketing Digital ArticleSpreadsheet supplement for case 521080.