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How to Design an AI Marketing Strategy
IT management SpotlightWhat the technology can do today—and what’s next -
Data Scientist: The Sexiest Job of the 21st Century
Organizational Development Magazine ArticleBack in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing... -
What's Your Data Strategy?
Strategy & Execution Magazine ArticleAlthough the ability to manage torrents of data has become crucial to companies' success, most organizations remain badly behind the curve. More than... -
Building a Transparent Supply Chain
Technology & Operations Magazine ArticleOne of the most promising applications of emerging blockchain technology is supply chain management. Blockchain--the digital record-keeping system developed... -
Implementing New Technology
Digital transformation Magazine ArticleFor all the dollars spent by American companies on R&D, there often remains a persistent and troubling gap between the inherent value of the technology they develop and their ability to put it to work effectively. At a time of fierce global competition, the distance between technical promise and genuine achievement is a matter of […] -
How Information Gives You Competitive Advantage
Technology & Operations Magazine ArticleInformation technology is more than just computers. It must be conceived of broadly to encompass information as well as a spectrum of technologies that... -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Boards Are Having the Wrong Conversations About Cybersecurity
IT management Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn’t enough to drive better preparedness. -
The Truth About Blockchain
Technology & Operations Magazine ArticleContracts, transactions, and records of them provide critical structure in our economic system, but they haven't kept up with the world's digital transformation.... -
The 4 Tiers of Digital Transformation
Disruptive innovation Digital ArticleA framework to ensure your digital investments are driven by strategic objectives. -
Don’t Cut IT During a Downturn
Recessions Digital ArticleHoward Rubin is CEO of Rubin Systems. John Sviokla is vice chairman of Diamond Management and Technology Consultants. By Howard Rubin and John Sviokla When we learned to drive many years ago, back in the age of rear wheel drive, we were both taught to “turn into the skid” because our natural instincts to turn […] -
What High-Tech Managers Need to Know About Brands
IT management Magazine ArticleBrands are not just names slapped on products by the marketing department; they embody the value those products have for your customers. That may be more true for high-tech products than it is for soap. -
3 Ways Health Care Leaders Can Encourage Experimentation
Innovation Digital ArticleConsensus is often the enemy of innovation. -
I Was a Cyberthreat to My Company. Are You?
Strategy & Execution Digital ArticleOur assessment can help you find out. -
Management in the 1980’s
Change management Magazine ArticleOver the last decade a new technology has begun to take hold in American business, one so new that its significance is still difficult to evaluate. While many aspects of this technology are uncertain, it seems clear that it will move into the managerial scene rapidly, with definite and far-reaching impact on managerial organization. In […] -
A System for Speaking IT Truths to CEOs
Communication Digital ArticleIt was while my father was very sick last year that I learned something important about telling painful truths. Toward the end of his life, he was taken... -
Making Better Use of Health Care Data
Technology & Operations Digital ArticleLessons from the Sanford Data Collaborative. -
What? Me, Worry?
Intellectual property Magazine ArticleMost executives think they’re security conscious—they change their passwords and shred important documents and so forth. But what rarely crosses their minds, says espionage expert H. Keith Melton, is that cloak-and-dagger types really are after their valuables. Just because you’re not paranoid, he observes, doesn’t mean they’re not following you. Melton, the author of Ultimate […] -
The Coming of the New Organization
Finance and investing Magazine ArticleThe typical large business 20 years hence will have fewer than half the levels of management of its counterpart today, and no more than a third the managers. In its structure, and in its management problems and concerns, it will bear little resemblance to the typical manufacturing company, circa 1950, which our textbooks still consider […] -
Cyber Security Depends on Education
IT management Digital ArticleYou can’t protect your company if your employees don’t even know they’re engaging in risky behavior that could cause a major security breach.
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What’s Lost When Data Systems Don’t Communicate
Technology and analytics Digital ArticleIs “disconnection debt” costing your company? - SPONSOR CONTENT FROM AMAZON BUSINESS
Create Smart Business Buying Efficiencies With Integrations
Digital transformation Sponsor ContentSponsor content from Amazon Business. - SPONSOR CONTENT FROM UNISYS
Personalize Your IT Service Delivery With Persona Mapping
IT management Sponsor ContentSponsor content from Unisys. -
The Value of Digital Transformation
Technology and analytics Digital ArticleA team at McKinsey tracked the performance of 80 banks over four years to identify exactly how their transformation efforts paid off — and how others can follow suit. -
What Is Responsible Computing?
Business and society Digital ArticleA practical framework to help companies understand the environmental, social, and ethical impacts of how they use technology. - SPONSOR CONTENT FROM MICROSOFT X AMD
Enhance Your Geo-Distributed Apps with Networking Services that Go the Distance
IT security management Sponsor ContentSponsor content from Microsoft x AMD. -
Managing the Risks of Generative AI
AI and machine learning Digital ArticleGuidelines for companies as they implement the next generation of AI tools. - SPONSORED CONTENT FROM Intel
The Strategic Importance of a PC Refresh
IT security management ResearchWhite Paper Sponsored By Intel -
What It Takes to Sell Cloud-Based Software to the U.S. Government
Cybersecurity and digital privacy Digital ArticleComplying with FedRAMP is worth the investment. -
Boards Are Having the Wrong Conversations About Cybersecurity
IT management Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn’t enough to drive better preparedness. -
How Tech Is Transforming Entry-Level, Customer-Facing Jobs
IT management Digital ArticleTakeaways from a survey of more than 800 customer service reps. - SPONSORED CONTENT FROM HCLTech
Device as a Service: The Organizational Uniter
Technology and analytics ResearchWhite Paper Sponsored By HCLTech -
Is Your Board Prepared for New Cybersecurity Regulations?
IT security management Digital ArticleA proposed SEC rule would require companies to disclose their cybersecurity governance capabilities. - SPONSORED CONTENT FROM Broadcom Software
Taming IT Complexity through Effective Strategies and Partnerships
Digital transformation ResearchResearch Report Sponsored By Broadcom Software -
How Much Time and Energy Do We Waste Toggling Between Applications?
Work environments Digital ArticleResearchers found that office workers switch back and forth between programs about 1,200 times each day — adding up to four hours every week. - SPONSOR CONTENT FROM HITACHI
How to Manage the Complexity of Multi-Cloud Environments
IT management Sponsor ContentSponsor content from HITACHI. - SPONSOR CONTENT FROM UNISYS
3 Ways IT and HR Can Prioritize Employee Experience
IT management Sponsor ContentSponsor content from Unisys. -
Raytheon CEO Gregory Hayes: How Ukraine Has Highlighted Gaps in US Defense Technologies
Business and society Digital ArticleHow does a company that gets two million hack attempts each week think about security? -
Overcoming the C-Suite’s Distrust of AI
Business ethics Digital ArticleBusiness leaders are often comfortable using AI for tactical purposes — but aren’t yet ready to bring it into strategic decision-making. -
What Russia’s Ongoing Cyberattacks in Ukraine Suggest About the Future of Cyber Warfare
Cybersecurity and digital privacy Digital ArticleAnd how organizations around the world can prepare
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CVS, Jon Roberts and Josh Flum, Video
Technology & Operations Case Study150.00View Details An abstract is not available for this product. -
Foremostco, Inc. (A), Chinese Version
Technology & Operations Case Study8.95View Details Describes the rocky transition from an outdated, nonintegrated information system to a new customized system built by programmers in a small, IT-dependent... -
Business Process Reengineering: IT-Enabled Radical Change, Spanish Version
Technology & Operations Case Study8.95View Details Provides a conceptual framework for understanding business process redesign and change management. -
SchmidtCo (A)
Technology & Operations Case Study6.95View Details John Schmidt's project to convert the information system of his auto parts distribution business is in real trouble, putting his company at risk. He must... -
Financing the Mozal Project
Finance & Accounting Case Study6.95View Details It is June 1997, and a team from the International Finance Corp. (IFC) is recommending that the board approve a $120 million investment in a $1.4 billion... -
Cloud Syzygy Technologies: Cloud-Based Computing
Technology & Operations Case Study8.95View Details The president of Cloud Syzygy Technologies (CST) had recently returned from the Pacific Telecommunications Council conference, where he discussed ways... -
Pacific Bell: Centrex Reengineering
Technology & Operations Case Study8.95View Details Describes the redesign and rollout of the new order-fulfillment process for a flagship product at Pacific Bell. Pacific Bell is one of the Regional Bell... -
Procter & Gamble: Improving Consumer Value Through Process Redesign, Spanish Version
Technology & Operations Case Study8.95View Details The evolution of Procter & Gamble's development of efficient consumer response (ECR) involved a series of trials, a resolve to distribute diapers on the... -
Information Technology and Public Education: The Debate About Computers in Classrooms and the Role of Business Interests
Leadership & Managing People Case Study6.95View Details Provides four separate excerpts from published materials that illuminate the issues involved in the debate surrounding deployment of information technology... -
UpDown: Confidential Instructions for GEORG
Innovation & Entrepreneurship Case Study5.00View Details Michael Reich is having severe doubts about how he split the equity with his co-founders two months ago, when they completed a one-page "November Agreement."... -
SchmidtCo (B)
Technology & Operations Case Study5.00View Details Supplements the (A) case. -
Valuing the AOL Time Warner Merger
Innovation & Entrepreneurship Case Study8.95View Details On January 11, 2000, AOL and Time Warner announced their intention to merge, creating what AOL CEO Stephen Case and Time Warner CEO Gerald Levin called... -
Note on Telemedicine
Innovation & Entrepreneurship Case Study8.95View Details This note provides background in all the modalities of telemedicine. It accompanies the cases "Medtronic: Patient Management Initiative" (A) and (B),... -
Laura Ashley (D)
Technology & Operations Case Study5.00View Details Describes the resignation of the CEO hired three years earlier to transform the company. -
Beyondsoft Co., Ltd. B
Strategy & Execution Case Study5.00View Details The case "Beyondsoft Co., Ltd. (A)" completed in early 2010 described the strategic path of Beyondsoft over its history of more than 10 years since its... -
Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances, Spanish Version
Technology & Operations Case Study8.95View Details In January 1988, Colby Chandler, Kodak CEO, created the Corporate Information Systems (CIS) and appointed Katherine Hudson head. She at once became the... -
The Adventures of an IT Leader, Updated Edition with a New Preface by the Authors
What does it take to lead and manage your company's tech? Becoming an effective IT leader and manager presents a host of challenges--from anticipating... -
Deals on Wheels Inc., Discussion Questions
Leadership & Managing People Case Study5.00View Details Discussion questions for case BAB372. -
Building Watson: Not So Elementary, My Dear! (Abridged)
Technology & Operations Case Study14.00View Details This case is set inside IBM Research's efforts to build a computer that can successfully take on human challengers playing the game show Jeopardy! It... -
Digital Intelligence
99.00View Details No matter your role, technology continues to transform how you do your work. With access to a dizzying array of new tools, customer insights, and data,...
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How to Design an AI Marketing Strategy
IT management SpotlightWhat the technology can do today—and what’s next -
Data Scientist: The Sexiest Job of the 21st Century
Organizational Development Magazine ArticleBack in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing... -
What's Your Data Strategy?
Strategy & Execution Magazine ArticleAlthough the ability to manage torrents of data has become crucial to companies' success, most organizations remain badly behind the curve. More than... -
Building a Transparent Supply Chain
Technology & Operations Magazine ArticleOne of the most promising applications of emerging blockchain technology is supply chain management. Blockchain--the digital record-keeping system developed... -
Implementing New Technology
Digital transformation Magazine ArticleFor all the dollars spent by American companies on R&D, there often remains a persistent and troubling gap between the inherent value of the technology they develop and their ability to put it to work effectively. At a time of fierce global competition, the distance between technical promise and genuine achievement is a matter of […] -
How Information Gives You Competitive Advantage
Technology & Operations Magazine ArticleInformation technology is more than just computers. It must be conceived of broadly to encompass information as well as a spectrum of technologies that... -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Boards Are Having the Wrong Conversations About Cybersecurity
IT management Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn’t enough to drive better preparedness. -
The Truth About Blockchain
Technology & Operations Magazine ArticleContracts, transactions, and records of them provide critical structure in our economic system, but they haven't kept up with the world's digital transformation.... -
The 4 Tiers of Digital Transformation
Disruptive innovation Digital ArticleA framework to ensure your digital investments are driven by strategic objectives.